How to convert recordings to MP4

Description :- How to convert recordings to MP4 in Adobe Connect 9.1 ?

Solution :-

Before getting starting, please be aware of the following:

  •  The MP4 conversion service is a paid service, contact your reseller for how to purchase this feature
  •  The administrator will need to enable this feature for your account after purchase
  •  It is not available for On-Premise customers

Step 1:-  You will need to enable the MakeMP4 option from Administration >> Compliance and Control >> Recordings and Notice.

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Step 2:- Now Browse to the desired recording and select the MP4 option from the Actions.

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Step 3:-  Once the Mp4 is selected, your recording will be queued for conversion to MP4.

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Step 4:- Connect Administrators can view the conversion queue to check how many recordings are in queue for conversion and how many has been failed. Successful conversions will not be listed here.

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Step 5 :- Once the conversion is completed, you can download the file.

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I hope this helps in understanding how to enable the MP4 and convert the recordings.

 

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