How to Enable Fallback to the VP6 codec for Connect 9.6 (Supplemental Connect 9.6 Installation Guidance)
Environment: Adobe Connect on-premise deployments.
To enable fallback to the VP6 codec for Connect 9.6, add the following entries to the Connect server custom.ini file in the root Connect installation directory:
- SCREENSHARE_FALLBACK_TO_VP6 =true
Save the custom.ini file (be careful not to accidentally change the file type to .txt) and during a scheduled maintenance window, cycle the Connect and AMS/FMS services in order to load the changes (note this will bring Connect down while the services cycle):