Adobe Connect Support Blog

April 21, 2018 /Administration /

Login Policy for Suspended users has been improved in connect version 9.7.5

PROBLEM DESCRIPTION: Login Policy for Suspended users has been improved since we have added an option for Administrator to unlock Suspended Username. Under Administration> Users and Groups> Edit Login and Password Policies:

 

WORKFLOW: When the user will try to login with incorrect password, after 5 consecutive attempts their login will be suspended .  If we select the option “Suspend user login until password is reset by an Administrator” then Administrator will find an option to UNLOCK the respective username with an option:

 

 

 

 

 

 

 

 

 

 

 

ADDITIONAL INFORMATION:

  1. This is an improvement post releasing Adobe Connect version 9.7.5.
Administration