NOTE: The following steps only apply when Adobe Connect is configured for user authentication through an LDAP Directory Service.
Under normal circumstances LDAP synchronization is configured to synchronize automatically on a regularly scheduled basis. However, it is occasionally necessary to synchronize at times other than during the regularly scheduled periods. The following steps are for performing a manual Directory Service synchronization.
Please be aware that performing an LDAP synchronization can be resource intensive on the Connect side, and it is highly recommended that these steps not be performed during times of normal system activity.
- Log in to a Connect server
- Open the Administration console (http://localhost:8510/console/)
- Navigate to Directory Service Settings > Synchronization Actions
- Go to the Perform Directory Synchronization section and click on the Synchronize button.