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Meeting joined from IPAD is missing an option to join as a Guest | Adobe Connect

ISSUE DESCRIPTION: Meeting joined from IPAD is missing an option to join as a Guest

ENVIRONMENT:

  • Adobe Connect Managed Services
  • Adobe connect Mobile
  • Adobe connect version- 9.5.7

STEPS TO REPLICATE:

  1. We have checked an ensured that meeting permission selected as “Anyone who has the URL can join the meeting”.
  2. Try to join the meeting from Ipad via connect app> We do not see an option to join as a Guest.
  3. Try to join the same meeting from PC/Laptop> We see an option to join as a Guest and login ID/Password.

REASON FOR THIS BEHAVIOR: This was discovered as an issue with onpremise account with version 9.5.7.

SOLUTION: This is logged as a BUG and it is being investigated.

Additional Information: This issue is logged as a BUG# CONN-4112789.

Adobe Connect Mobile, Meeting