Connect 8.2.2.3 Licensed Patch Now Available

Posted on January 17, 2013 by Jim Johnson | Comments (0)

The Adobe Connect 8.2.2.3 patch for Licensed (On-Premise) customers is now live.

Please find the zip file with the patch and deployment instructions here:

http://helpx.adobe.com/adobe-connect/kb/connect-8-2-patches.html

Note: The patch 8.2.2.3 contains all the patches from 8.2.2.1 – 8.2.2.3. This can be applied directly on the version 8.2.2.0.

Flash Player issues with Windows 8

Posted on January 17, 2013 by Jim Johnson | Comments (3)

We have just published a technote regarding Flash Player issues with Windows 8.

Please review the technote here:

http://helpx.adobe.com/flash-player/kb/flash-player-issues-windows-8.html

 

Adobe Connect support for Windows 8

Posted on January 17, 2013 by Jim Johnson | Comments (0)

We have just published a technote regarding Adobe Connect support for Windows 8.

Please review the technote here:

http://helpx.adobe.com/adobe-connect/kb/windows-8-support-connect-8.html

Adobe Connect 8 Linux Add-in not detected by Adobe Flash Player 11.2

Posted on January 8, 2013 by Jim Johnson | Comments (0)

We have just published a technote regarding an issue with the Adobe Connect 8 Linux Add-in and Flash Player 11.2.

Please review the technote here:

http://helpx.adobe.com/adobe-connect/kb/connect-8-linux-add-in-detected.html

Connect 9.0.2 Patch Is Now Available

Posted on January 8, 2013 by Jim Johnson | Comments (0)

The 9.0.2 Patch for Licensed deployments is now live and can be downloaded from: http://helpx.adobe.com/adobe-connect/kb/connect-90-patches.html

Releases notes are here: http://helpx.adobe.com/adobe-connect/kb/connect-902-release-notes.html

 

Adobe Connect 9.0.2 Release Notes

Posted on December 18, 2012 by Jim Johnson | Comments (3)

We have just published a technote regarding the Release Notes for the upcoming 9.0.2 Adobe Connect release.

Please review the technote here:

http://helpx.adobe.com/adobe-connect/kb/connect-902-release-notes.html

Adobe Connect 9.0.2 Add-in

Posted on December 17, 2012 by Jim Johnson | Comments (0)

We have just released a technote regarding the upcoming 9.0.2 Adobe Connect Meeting add-in.

Please review the technote here:

http://helpx.adobe.com/adobe-connect/kb/connect-902-add-in.html

Meeting Fail-Over with Adobe Connect 9

Posted on December 8, 2012 by Swetank Sharma | Comments (1)

Problem:= In Adobe Connect version 9 Meeting Room failover does not work with clustered environment

Scenario:= Start a meeting and use Help>Shift>About Connect to determine which server the meeting is hosted on and then conduct and orderly shutdown of that server. The meeting room should failover automatically to the corresponding node which is up, but due to a bug in version 9 failover does not work. So we have to remove hosted reference from substitution.xml files to make it work.

Solution:= Remove the following entries from ‘C:\breeze\comserv\linux\conf \Substitution.xml’ and ‘C:\breeze\comserv\win32\conf\ Substitution.xml’.

<KeyValueFile>${ROOT}/../../appserv/conf/hosted.ini</KeyValueFile>

Restart the services of Adobe Connect and Flash Media server and then test the failover. It should work fine.

The bug number for this issue is #3176707

 

Securing Adobe Connect and CQ with Stunnel

Posted on November 23, 2012 by auppal | Comments (0)

We have created a PDF with step by step instructions to secure all the four components of Connect which are Web App, Meeting App, CQ Author and CQ Publish. Please go through the following Tech Note : http://helpx.adobe.com/adobe-connect/kb/secure-connect-cq.html

 

Connectusers.com Forum Outage Following Database Compromise

Posted on November 14, 2012 by Nick Calenda | Comments (0)

Adobe is currently investigating reports of a compromise of a Connectusers.com forum database. These reports first started circulating late during the day on Tuesday, November 13, 2012. At this point of our investigation, it appears that the Connectusers.com forum site was compromised by an unauthorized third party. It does not appear that any other Adobe services, including the Adobe Connect conferencing service itself, were impacted.

To protect Connect forum users, we have taken the following actions:

  • The connectusers.com forum site was taken offline in the evening of Tuesday, November 13, 2012. We are working diligently to restore forum services as soon as possible.
  • We are in the process of resetting the passwords of impacted Connectusers.com forum members and will reach out to those members with instructions on how to set up new passwords once the forum services are restored.

As a reminder, one of the best ways to protect yourself online is to follow password best practices and use different login credentials across different websites and services.

We sincerely apologize for the inconvenience this may cause to our forum members. Your security is of critical importance to us, and we appreciate your patience as we work towards restoring Connectusers.com forum services.