Adobe Connect Support Blog

July 14, 2016 / Meeting / SSL

Connect on-premise: Tunnelling and connectivity issues when running Stunnel 5.34

Customers running Connect on-premise with Stunnel to terminate SSL connections are advised to stay clear of Stunnel version 5.34.

July 2, 2016 / General / Install / XML API

Error while uploading license file “there is already another item with this name”

This applies to On-Premise accounts only. In rare situations, you may face a problem while uploading the license file in Adobe Connect.

June 9, 2016 / General

Connect On-premise: Hosting the Adobe Connect Addin on your own server

This is applicable to Connect 9.5.x, I have not verified the steps in older versions, but Connect 9.0 and higher should share the configuration.

Connect 9.5 Bandwidth Utilization Estimates Illustrated

Adobe Connect bandwidth utilization will vary based on use case. Variables such as Meeting size, Connect features employed, disposition of clients and type of Connect server hosting, all have an effect on the network bandwidth utilized and as well as on where the bandwidth on a network will be most affected.

June 2, 2016 / General / Meeting / Seminars

What Triggers the Low-bandwidth Pop-up While Screen-sharing in Connect?

Inquiring minds have asked what is the bandwidth threshold that triggers the low bandwidth toast pop-up while screen-sharing in Connect.

Adobe Connect 9.5.3 On-Premise Servers on Windows 2003

Note: This article applies only to Connect on-premise customers running Connect on Windows 2003 servers.