Adobe Connect Support Blog

Meeting Add-in for Mac Allows One Concurrent Instance

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January 3, 2017 / Connect Service Outage

Resolved CSO – DATE (3 JAN 2017) – Some customers unable to access webapp and meetings on APAC cluster

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Avoiding and Solving Common On-Premise Connect Server Installation Errors

Help expedite your Connect installation and update efforts by reviewing the steps with me here.

Error Converting PowerPoint upload to Connect

After a fresh installation of a Connect server, you may see a generic error message when uploading a PowerPoint file to Connect.

December 2, 2016 / General

Connect Meeting will not Open in Chrome

Upon updating Chrome, you will see a new option for enabling Flash.

Caracas Time Zone Setting Prevents Creation of New Meeting

The simple workaround is to use any other timezone to create Meeting rooms then switch back to the Caracas timezone as needed.