Adobe Connect Support Blog

Connect Meeting RTMP VS/VIPs on Load-Balancers

This article applies to on-premise Adobe Connect servers running behind hardware-based load-balancing devices or SSL accelerators.

Publishing PowerPoint Presentations in Connect Meetings

There are different techniques that a Connect content author or Connect Meeting Host may employ to publish PowerPoint content in Adobe Connect Meetings. This article discusses them and how they differ and how to choose the correct option and avoid common pitfalls.

9.5 Connect Edge Proxy Server Full Installer

The new 9.5 Connect Edge Proxy Server full installation procedure follows.

May 5, 2016 / Meeting

Best Practices publishing mp4/video embedded in a presentation to Connect meeting

There are a couple of things we should be careful about if we are looking for embedding a video(for ex mp4) file in a PowerPoint presentation and then sharing within an Adobe Connect meeting room.

April 21, 2016 / Administration / Telephony / UV

Error creating or editing a UV profile

This article is applicable only to customers using Universal Voice telephony profiles and running into a very specific error in the user interface. If you are not experiencing the exact problem below, you do not need to worry about this article.

April 4, 2016 / General / SSL

Adobe Connect SSL guide

Here’s a new SSL configuration guide (PDF) aimed at Connect 9 and higher. It should help you get SSL working in most environments with and without Events module (CQ).