Adobe Connect Support Blog

Monthly Maintenance Releases

Adobe Connect continues to see growth with more meeting minutes each month.   As usage grows, Adobe endeavors to be even more responsive to customer support requests and reduce issue resolution time. 

Adobe Connect Unified Voice and Cisco Call Manager

Most Unified Voice (UV) integration is between Adobe Media Gateway (AMG/FMG) and an external Session Initiation Protocol (SIP) server…

September 16, 2016 / General / Meeting / Seminars

How to Safeguard the Newly Edited State of a Connect Meeting

Hosts should select the End Meeting menu option instead of clicking the “x” in the upper right of the Meeting Addin or browser at the conclusion of a Meeting in order to insure the state of the Meeting is immediately saved and the Meeting processes terminated.

July 14, 2016 / Meeting / SSL

Connect on-premise: Tunnelling and connectivity issues when running Stunnel 5.34

Customers running Connect on-premise with Stunnel to terminate SSL connections are advised to stay clear of Stunnel version 5.34.

July 2, 2016 / General / Install / XML API

Error while uploading license file “there is already another item with this name”

This applies to On-Premise accounts only. In rare situations, you may face a problem while uploading the license file in Adobe Connect.

June 9, 2016 / General

Connect On-premise: Hosting the Adobe Connect Addin on your own server

This is applicable to Connect 9.5.x, I have not verified the steps in older versions, but Connect 9.0 and higher should share the configuration.