On-premise Connect server upgrades will fail when SQL is using a secure encrypted connection between Connect and the SQL database.
There is a Connect feature request from various customers in place asking for the Connect Meeting GUI to offer an option to choose audio output devices.
In order to diagnose unexpected behavior within Adobe Connect, it may be necessary for the Adobe Connect Support team to examine server-side logs from an on-premise Connect deployment.
This is specific to Connect on-premise installations with Events and with SSL configured for the Event service.
This article is applicable ONLY to Adobe Connect users who have purchased a Named Virtual Classroom Manager license within the Training Module and are running into Account Limit Reached messages unexpectedly when they are launching Virtual Classrooms.
If you will publish an Articulate project to Adobe Connect containing web objects, it may not display those web objects.