Adobe Connect Support Blog

December 2, 2016 / General

Connect Meeting will not Open in Chrome

Upon updating Chrome, you will see a new option for enabling Flash.

Caracas Time Zone Setting Prevents Creation of New Meeting

The simple workaround is to use any other timezone to create Meeting rooms then switch back to the Caracas timezone as needed.

Why does my Connect Hosted Multitenancy Login Page Allow Accounts

This enhancement limits the possibility of erroneously trying to gain access to the wrong Connect account.

November 9, 2016 / Application

Firefox & Safari on MAC with Flash Player cannot load Connect pages on 9.5.7

Click here to read this article.

November 4, 2016 / Meeting

PDF in a Connect Meeting Share Pod jumps to the previous page upon enabling the Whiteboard overlay

Click here to read this article.

October 31, 2016 / General / Meeting / Seminars

Error Message in IE-11 when Joining a Connect Meeting

Adding the Connect domain to the trusted sites list in IE11 resolves the issue as does switching to a different browser.