Adobe Connect Support Blog

November 1, 2018 /Events /

Popular-Tags-in-the-event-catalog-disappear-1-2-minutes-after-activating-the-event-template

PROBLEM DESCRIPTION: Popular Tags in the event catalog on Event publish page disappear 1-2 minute after activating the template on Event Author page.

Popular Tags in CQ-Author:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Popular Tags in CQ-Publish:
Environment: 

  • Adobe Connect  Hosted
  • Adobe Connect version 9.8.2

Reason behind the behavior:
We have recently discovered a new bug which indicates this has happened post 9.8.2 upgrade.

Solution:
This issue is still being investigated by engineering team.

Workaround:
N/A

Additional Information:
1. The was reported as a BUG- CONN-4109232 with Engineering team and is still being investigated.

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