Presenter 9 upload error ; Connect session timed out
Publishing a presentation created in Presenter 9 to Connect pro might throw “Connect session timed out” error if shared in a meeting room share pod.
Users might notice this issue every time meeting host moves to a next slide in a Presentation shared inside a meeting.
Adobe Connect 8/9 ; Presenter 9
We’ve identified this as a bug(Bug#3598671) and is under investigation with our Connect and Presenter Engineering Teams. This is expected to be fixed with Connect 9.1 version coming out soon. More updates to follow.
Following workaround may be applied by any users experiencing this :
- Use Presenter 8.x to publish PPTX files.
- Upload the PPTX file directly in the share pod/Content library and then share it in the meeting room rather than publishing it using Presenter 9.