Adobe Connect Support Blog

February 26, 2019 /Events /Meeting /Seminars /

Registered user cannot enter connect meeting

Problem Statement: For an event registered users are unable to enter into the meeting room and getting error “As a registered guest you do not have privileges to enter this room”.

Environment:

  • Adobe Connect hosted/ On-premise
  • Adobe Connect version 9 and above

Solution:

  1. To resolve this issue simply make sure that guest access is not blocked in the meeting room.
  2. Click on Meeting menu > Select “Manage Access & Entry” > Uncheck “Block Guest Access”.

Block-guest-access

Events, Meeting, Seminars