Adobe Connect Support Blog

Unable to open full PDF on iOS browsers

Problem Statement: PDF files with 2 or more pages, uploaded to Connect are not showing correctly while opening in iPhone browser (chrome or safari).

Environment : 

  • Adobe Connect Hosted/On-premise
  • Adobe Connect version 10.0 and above

Reason Behind the Behavior : PDFs are not supported in the mobile browsers if embedded inside an HTML page. only first page would be displayed. Safari (and UIWebViews) supports the rendering of PDFs if given the absolute URL.

Solution:
This issue a limitation mobile browsers if PDF files are embedded inside an HTML page.

Workaround: 

General, PDF on Mobile Browser