Unable to upload a custom pod zip package into a meeting room or the content library after the upgrade to connect version 9.7.
After the upgrade to connect version 9.7, users are not able to upload a custom pod zip package into their meeting room or the content library. Existing custom pods uploaded previously are not affected.
Errors will look similar to this:
Or this in the WebApp:
Adobe Connect 9.7 Hosted/On-premise
How to fix it:
Our Engineering Team is currently working to find the fix for this issue and it will be included in the next Connect release.
Please follow below steps to fix this issue
- Download a custom pod zip package.
- Unzip it.
- Open breeze-manifest.xml file.
- Change the minimumConnectServerVersion=”9.7.0″ and save it.
After making the above changes re–zip the file and upload it to your meeting room or the content library.