Adobe Connect Support Blog

March 21, 2019 /Meeting /

Video file recorded in portrait mode when uploaded to an Adobe Connect Meeting room gets changed to landscape mode

Problem Statement: Video file recorded in portrait mode when uploaded to an Adobe Connect Meeting room gets changed to landscape mode.

Environment:

  • Adobe Connect Hosted /On-premise
  • Adobe Connect 9 and above

Reason for this Behavior: Adobe Connect does not recognize videos that are recorded in portrait mode.

Resolution:

Meeting