Issue: Video pod missing from pod menu in meeting room.
Create a new meeting room.
Launch the meeting room and click on Pods.
Under drop down you will see that video pod is missing.
There is a feature id = 9 in PPS_ACCOUNT_FEATURES table in database. Check the table and find whether row with Feature_ID=9 is listed.
Open the table PPS_ACCOUNT_FEATURES and look for feature_id=9.
Delete the entire row.
Restart the connect service and flash media server.
Create a new meeting room and video pod should be listed under Pods menu.
Note: This resolution only applies to On-Premise accounts.