What files to download from LWS for Connect server installation/upgrade

I have received requests from some users to publish what all files are necessary to be downloaded when planning to do an install or upgrade on Adobe Connect server. I know this should have confused many of us, but here I’m listing the required files.

Environment – On Premise

  • Login to your LWS account : http://licensing.adobe.com
  • Goto Licenses > Downloads

LWS-1

  • Choose your product : Connect Lic General
  • Choose the desired version. I am choosing version 9 here
  • Click on Connect Lic General hyperlink at the bottom

LWS-2

  • Download both the highlighted packages for the installation

LWS-3

  • The All Platform Multilanguage/NA package contains the actuall installer files
  • The All Platform Package extractor is the extractor utility specially bundled with the installer and only this utility should be used to extract the installer files

 

I hope this makes the download process simpler for your install/upgrade next time.

 

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