Problem: While making recording offline, an error message “Not authorized” is seen in spite of the user being part of the meeting host and administrator Groups.
Reason: Chances are user is not the host for that particular meeting, so we need to add the user as a host in that meeting using “Edit participant” Tab.
1) Click on the name of the meeting room, for which we are not able to make recording offline.
2) Go to Edit participants
3) Select the impacted users name
4) Click on “Add”.
Impacted users name will appear in the list of Current participants,
5) select the name
6) click on set user role
7) select “Host”