Our Next Milestone in Modernizing Documents

Kevin Lynch Blog

Earlier this year, we introduced Adobe Document Cloud to the world with the promise of addressing the epic waste and inefficiency associated with document processes, once and for all. No small feat, in part considering how dependent many of us stubbornly remain when it comes to paper as part of work.

In the few short months since Document Cloud officially hit the scene, a couple key things have become increasingly clear: First, we’ve hit on something big with our new services and apps; we know, because customers and partners have told us so. Second, our work has only begun. The number of traditional document processes that haven’t yet addressed the “document disconnect” is, well, astounding.

Today, I’m proud to report we’re taking our next major step forward in modernizing documents. And it’s a significant one-two punch across both the pillars of Document Cloud: Adobe eSign services and Adobe Acrobat DC, with mobile playing a starring role.

Continuing to lead in e-signatures

Adoption of electronic signatures is soaring as companies of all sizes around the globe see the competitive edge they deliver. Forrester Research, for example, “estimates over 754 million documents will be signed electronically in 2017, a 350 percent increase over the 210 million transactions e-signed in 2014”1.

We’re committed to continued innovation in e-signatures, as well as their more advanced and secure cousin, the digital signature (which we helped pioneer). To that end, today we announced several advances (read the press release):

  • Breakthrough workflow automation that includes a new Workflow Designer for visually creating templates for senders, so the steps to a signing process are easy and consistent every time.
  • Enterprise-class control for speeding an all-new send agreement experience.
  • Digital signature capabilities that comply with advanced signing requirements in the European Union and regulated industries.
  • New global data centers that are planned to be available in Ireland and Germany by the end of this year, part of a global expansion that will continue through 2016.

And, importantly, an upgraded mobile app companion for eSign services and Acrobat DC—Adobe eSign Manager DC. It helps you easily sign document and forms, send them for signature, track responses in real-time, and more. Among the new functionality is strong support for enterprise mobility management, signature capture that lets anyone take a photo of their handwritten signature once and use it to electronically sign again and again, and signature sync, which gives employees access to their signature image across web, mobile and desktop experiences.

Acrobat DC—a new partnership, continuous innovation

Let’s talk about the application that’s at the heart of Adobe Document Cloud, Acrobat DC.

It’s already the world’s best PDF solution, bar none, and we continue to take it to an entirely new level. A core benefit of Acrobat now being part of Document Cloud is that customers no longer need to wait for the next major release cycle to get access to new features and functionality. Today, we’re announcing a great new partnership, as well as innovations for Acrobat subscribers, which illustrate this perfectly.

adobe_dropboxFirst, I’m truly excited to announce we’re partnering with Dropbox to simplify the way people and organizations work together across mobile, the web and desktops (read the press release).

Dropbox is our first file sync and share partner for Adobe Document Cloud, and speaks to our commitment to simplify and improve productivity where our customers do business with their documents. You can count on the fact that we’ll continue to listen to you about where it is you do business and respond in kind.

Dropbox is most certainly an important place. PDF is the most common business file type in Dropbox, and over 18 billion PDF documents (!) are stored in Dropbox services. With that in mind, the Adobe and Dropbox teams have been hard at work building integrations across Acrobat DC and Adobe Acrobat Reader and the Dropbox mobile apps and web.

What this means for Acrobat and Acrobat Reader users is they can access and take common actions on PDF files stored in Dropbox directly from within our apps on mobile and desktop. In fact, we start rolling out the integration to our desktop apps worldwide today. And Dropbox users can open, edit, electronically sign, and save changes to PDF documents in the Adobe apps directly from the Dropbox website, iOS app, or Android app. The iOS integrations between Acrobat Reader and Dropbox will be available to you in the coming months, and Android and web integrations will follow in 2016.

Our collaboration with Dropbox is all about helping our joint customers be more productive by accessing and sharing files quickly, editing and collaborating more simply, and syncing their PDF documents everywhere. I’m quite certain you’ll love what Dropbox and Adobe have done here; check it out and let us know.

In Acrobat DC itself, our focus remains on making the work you do with PDF documents more powerful and delightful.

The latest update to Acrobat brings new features that matter, such as tabbed viewing capabilities along the lines of your favorite web browser, and the ability to enhance camera images that get you the best results faster. This only scratches the surface; check out my colleague Jon Perera’s blog post today that goes deeper on Acrobat innovations.

Stay tuned, more to come

Back in March, I wrote that document processes were broken and we needed to fix them. The introduction of Adobe Document Cloud signaled exactly how serious we were about it. Today, we’ve reinforced that point in an emphatic way. As I mentioned earlier, our work has just begun. I can promise you there’s much more in store. Please stay tuned, and in touch.

1 Brief: E-Signature Transactions Topped 210 Million In 2014, Forrester Research, Inc., May 19, 2015.

Kevin M. Lynch

As former senior vice president and general manager of Document Services at Adobe, Kevin M. Lynch oversaw Adobe’s digital document solutions that make up the Adobe Document Cloud. Lynch joined Adobe in December 2005 as part of the company’s acquisition of Macromedia, Inc. He was vice president of e-learning and collaboration at Macromedia. Prior to Macromedia, Lynch served as president and CEO of Presedia, Inc., the inventor of rapid e-learning Software as a Service solutions, which Macromedia acquired in January 2003. Lynch previously served as president and CEO of Kalyn Corporation and held management positions at Hal Computers and nCHIP, Inc. Lynch holds an MBA from the Stanford Graduate School of Business and graduated from Rice University with a BSEE, magna cum laude.

Kevin M. Lynch