Custom CQ5 workflow step that integrates Twitter and Jabber

-Michael Marth

As part of the IKS project each CMS vendor completes a couple of benchmarks in order to establish a baseline against which future semantic improvements can be measured. For benchmark 3 "Workflow Service" Bertrand and I chose to implement the task "Create a multi-channel (email, SMS, instant messaging, Twitter,...) notification service for workflow transitions". We have created an automated workflow step that can be inserted into a custom workflow and either send an e-mail, send a direct message on Twitter or send a chat message on GTalk/Jabber. The corresponding message's payload is the path to the content node in the workflow plus an optional custom text.

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