Comments Many issues I encounter from users can be solved by simply updating Photoshop and Adobe Camera Raw to the latest version.
- The most current version for Photoshop CS5 is 12.0.4 or 12.1 on Macintosh and Windows.
- See related: What is the difference between Photoshop CS5 and the version of Photoshop that comes with Creative Suite 5.5?
- The most current version of Adobe Camera Raw is 6.6 on both Macintosh and Windows.
- The most current version of Adobe DNG Converter is 6.6 on both Macintosh and Windows.
Table of Contents:
How do I check for and install the most current updates?
How do I verify if I have the latest version?
What if I update Adobe Camera Raw and Photoshop still doesn’t recognize my camera?
What issues have been addressed in the updates?
What if the computer that Photoshop is on is not connected to the internet?
How do I check for and install the most current updates?
The easiest thing to do is to choose Help>Updates… from either Photoshop CS5 or Bridge CS5:
This brings up the Adobe Application Manager which checks for updates:
How do I verify if I have the latest version?
Photoshop
To verify you have the most recent version of Photoshop CS5:
Mac: choose Photoshop>About Photoshop…
Win: choose Help>About Photoshop…
This brings up the Photoshop CS5 splash screen which displays the version number:
Note: The splash screen also indicate whether you’re running Photoshop in 32bits (x32) or 64bits (x64).
Adobe Camera Raw
To verify you have the most recent version of Adobe Camera Raw:
Mac: choose Photoshop>About Plug-In>Camera Raw…
Win: choose Help>About Plug-In>Camera Raw…
This brings up the About Adobe Camera Raw dialog which displays the version number:
What if I update Adobe Camera Raw and Photoshop still doesn’t recognize my camera?
See the following article: Why doesn’t my version of Photoshop or Lightroom support my camera?
What issues have been addressed in the updates?
John Nack has created blog posts which highlights the key fixes in each dot release:
Photoshop 12.0.4 update for CS5 arrives
Photoshop 12.0.3 update for CS5 Windows now available
Photoshop CS5 update (12.0.2) now available
Photoshop CS5 update (12.0.1) now available
What if the computer that Photoshop is on is not connected to the internet?
You’ll need to find a computer that is connected to the internet, and download the update to an external drive or media that you can move to the computer that’s not on the ‘net:
I need help with up dats for CS4 if it’s possible, can I ad on the extension for 3D when I boughy my version I opened it before I realized they sent me the wrong one. I have the sixty-four bit edition. All my old plug-ins will not work either they are all 32 bitis is there some way i can make them work. thank you very much
Hi Len. You need help with CS4? How long ago was that? You’re probably past the point of being able to return/exchange it Photoshop Extended. If you’re talking about Photoshop CS5 and you just recently purchased, you should contact customer care to make an exchange. Read this article for details on running 32bit plug-ins:
Plug-in changes in Photoshop CS5:
http://kb2.adobe.com/cps/828/cpsid_82824.html
What if I run CS2?
how simple…thanks for the heads up- even checking the downloads area doesn’t cover it as well!
Im trying to install an update for CS4….however it keeps telling meto close Adobe Bridge. The problem is that Adobe Bridge is NOT open. As a result I cant upgrade. Any ideas?
Please see this post “Error “Installation cannot continue until… Adobe Bridge is closed” | Installation | CS5:”
http://kb2.adobe.com/cps/506/cpsid_50680.html
Please note that 12.0.4 was released on 5/3 and John Nack has a blog post:
http://blogs.adobe.com/jnack/2011/05/photoshop-12-0-4-update-for-cs5-arrives.html
How can I find out what is new in the newer versions and how important an update is? I have Photoshop ver 12.0.1 x32 and Camera Raw ver 6.0.0.205. The IT people here are reluctant to make available each and every update to each and every application, and I understand them well.
I’ve added a link to John’s blog which outlines the key fixes:
https://blogs.adobe.com/jnack/2011/05/photoshop-12-0-4-update-for-cs5-arrives.html
I have CS4 suite and a D7000. Bridge nor photoshop will read raw files. Why is this?
Hi Adam, you need to use the DNG Converter for legacy support: http://adobe.ly/ACRandDNG
So now all we need is the $500 to buy Photoshop right?
What if your computer with photoshop doesn’t have internet access? Then what?
You’ll need to find a computer that does, and download the update to an external drive or media that you can move to the computer that’s not on the ‘net:
Mac: http://www.adobe.com/support/downloads/product.jsp?product=39&platform=Macintosh
Win: http://www.adobe.com/support/downloads/product.jsp?product=39&platform=Windows
I have Photoshop CS5. Will be available CS 5.5 for me as free upgrade?
There is no Photoshop CS5.5: http://phtshp.us/5_5_Faq
Thanks for your answer.
I have Photoshop CS5 ME version (Middle Eastern) & i cant update to 12.0.4 through update inside Photoshop
any idea!!
Hi Osama, when you say you can’t update, does the update not show up at all when choose updates? Or does it appear in the list of updates and not install? If so, does it give a warning? If it’s the later, try this: http://kb2.adobe.com/cps/902/cpsid_90228.html
It appears that there is no 12.0.4 update for Middle Eastern version. This update does not appear in the update list. It also does not appear on Adobe website. I believe the Middle Eastern version is abandoned.
What version do you have? If you have 12.1 (as opposed to 12.0.1) you have the same version as 12.0.4.
More details here: What is the difference between Photoshop CS5 and the version of Photoshop that comes with Creative Suite 5.5? http://phtshp.us/5_5_Faq
I administer a computer that has 12.0.0.0 ME, digitally signed April 23, 2010.
No update for Photoshop CS5 ME 12.0.0.0 is available, either via Updater or via Adobe website.
Why standard CS5 update won’t work on that edition?
Not sure I understand your question.
Fotoshop is perfect!!!
I have a problem with the Adobe PS5 that when I open it I have lag when I try to do anything like open new layers or change fonts and every task takes 20sec to response my task
To let you know I have MacBook Pro 2.3 i5
Do you have any 3rd party plug-ins installed?
I have some difficult whit updating of Photoshop 7.0
Hi
I am fairly new with Lightroom 3 and have recently changed from as PC (30 years on a PC) to an i mac. I put lightroom on the iMac however it will not accept the raw files from the camera disk. I use a dSLR Nikon 3100. Please help as I am now starting photography as a new business and am still working on photos on my laptop PC and sitting beside a huge iMac screen which I can’t use. What do I need to do? Thanks so much, I really appreciate the help, Prue
I am currently running CS5 under Wiindows XP with a 32 bit processer. I want to upgrade to 64 bit system with correct operating system but am worried about all the plug-ins I have installed under CS5. If I upgrade to 64 bit operating system and machine what must I do about the plug-ins. Incidently all my plug-ins are of the OnOne, Nik, Pictocolor,Akvis, Neat Image, Noise Ninja variety. Thanks a lot.
FIrst, take an inventory of all your third party plug-ins, then visit the site of each of the plug-in developers. Many have 64bit updates, some free, that you can take advantage of.
Even if there isn’t a 32bit version, you could always run the 32bit version on a 64bit OS in order to use the plug-in.
Plug-in changes in Photoshop CS5: http://adobe.ly/CS5PlugIn
How to run Photoshop in 32bit mode: http://adobe.ly/Run32bit
Hi
I am fairly new with Lightroom 3 and have recently changed from as PC (30 years on a PC) to an i mac. I put lightroom on the iMac however it will not accept the raw files from the camera disk. I use a dSLR Nikon 3100. Please help as I am now starting photography as a new business and am still working on photos on my laptop PC and sitting beside a huge iMac screen which I can’t use. What do I need to do? Thanks so much, I really appreciate the help. beng
Hi Ritchie, what version is your Lightroom? That camera was added for version 3.3. You selected Help>Check for Updates… from Lightroom and installed the latest version? http://adobe.ly/ACRandDNG
I have Photoshop CS5. Will be available CS 5.5 for me as free upgrade?
There is no Photoshop CS5.5: What is the difference between Photoshop CS5 and the version of Photoshop that comes with Creative Suite 5.5? http://phtshp.us/5_5_Faq
there is no photoshop css5 5 what diffrrence between photo shop cs 5 5 and the version photoshop that comes with creative
What is the difference between Photoshop CS5 and the version of Photoshop that comes with Creative Suite 5.5? http://phtshp.us/5_5_Faq
how simple…thanks for the heads up- even checking the downloads area doesn’t cover it as well!
I own photo shop 4. I’m changing laptops but cannot locate my dvd. I do have my # that goes with it. What can i do?
I’ll send you an email.
I own Photoshop CS5 (Mac/Lion) and can not print (Epson 3880 Pro). The errpor message reads:
/Library/Printers/EPSON/InkjetPrinter/Filter/pdftopdf.app/Contents/MacOS/pdftopdf failed
Anu advice?
You might be trying to load a PPC driver (Lion doesn’t support Rosetta emulation of PPC code).
1. Try updating the driver, and/or
2. Run Photoshop in 32bit mode: http://adobe.ly/Run32bit
If either of those don’t work post your question here: http://phtshp.us/AskAQuestion
To whom it concerns.
I put Adobe CS5 onto a G5 and My Apple laptop. Recently, the G5 became unserviceable and I got rid of it, however I forgot to deactivate CS5 before it went to the tip. I have now tried to activate it on my new G5, but it is telling me that the limit of 2 has not been disabled etc. So it does not recognise the trashed computer.
I then tried to delete the whole program from my laptop but it won’t recognise that action either. I still have the disk, what am I supposed to do?
Hi Andrish, I had support check the account for the email address you used to post and they didn’t see a copy of CS5 registered. I’ve sent you an email. I’ll need more info to have someone assist you.
Tack för att ge det här programmet trotts jag ska lära mig mycket med detta.
Hälsningar.
Eraste
I have been using PSCS5 on my iMac & I want to install it on a MacBookPro but I just moved and must have thrown out the disc. Is there any way out of this dilemma? (Other than to buy the full version)&what could I do when the next upgrade comes along & I try to register it?
I have Lightroom 2 & 3 if that’s any help. And I think the last full version was PS3 or 5.
your help would be much appreciated.
If you registered your serial number on Adobe.com (which is always a good thing to do when you first install a product) you can log into Adobe.com and retrieve your serial number. Then you can simply download the Photoshop CS5 trial and enter your serial number.
I’m getting error messages when trying to open a PS file:
first one says, “There was a problem reading the layer data. Read the composite data instead?” And I click “Read composite data” button.
then I get this, “Could not complete your request because the file is not compatible with this version of Photoshop.”
I have Photoshop CS 5 Extended v12.1 – why am I getting this message? I can’t find a newer version than what I have.
hi Kanon,
Where did you get the file from? It may indeed be damaged in some way. Otherwise, the file may not be associated with the correct file type in some way. Can you post more details and a link to the file here: http://phtshp.us/report_a_problem