Photoshop FAQ (Frequently Asked Questions)

I’ve tried to currate a comprehensive list of the most frequently asked questions about Photoshop.

Photoshop FAQ (Frequently Asked Questions)

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33 Responses to Photoshop FAQ (Frequently Asked Questions)

  1. Photographer Durango CO says:
    July 13, 2012 at 11:02 am

    I recently upgraded from Windows Vista to Windows 7. I re-installed the same version of photoshop PS5. Why does Bridge have a totally different appearance now?

    Reply
  2. Hector Ramirez says:
    August 2, 2012 at 9:13 pm

    I am having problems with the size of the font on the menus and the color of the fonts against the background is there a way to make them larger they are very hard to read on my ultrabook any help will be greatly appreciated thanks I am using PS Elements 10 and Premier I just got it

    Reply
    • Pete Green says:
      August 8, 2012 at 5:32 pm

      You can’t resize the text in the interface itself, but you can change the size of the font samples that show up when you’re using a type tool and choosing a font to use.

      If everything is too small, you might consider lowering your screen resolution which will make everything seem bigger on screen.

      Reply
  3. Daniel Rose says:
    August 14, 2012 at 12:30 pm

    I am having problems printing images using photoshop CS6
    Can only seem to print images A4 size
    If I try 7×5″ or 6×4″ size paper, part of the A4 size is only printed : wasting lots of paper as a result. Have tried all ways to solve the problem to no avail…..
    Never had a prob with CS4 and mac snow leopard .
    Am now using mac mountain lion
    Can you help me?
    DMR UK

    Reply
    • Pete Green says:
      August 14, 2012 at 4:54 pm

      Are you setting up the appropriate paper size from within File > Print > Print Settings ?
      That’s the driver itself and where photoshop tells the image to go to be printed after it has left Photoshop’s “hands”.
      If the paper size is not appropriate you’ll just get whatever papersize is being defaulted to there.

      Mountain Lion has shown a few printing issues with some of the printer drivers — if you’re using an Epson, go to their website (for example: http://www.epson.com/cgi-bin/Store/support/supportMountainLion.jsp), if a diff make, then head there for further mountain lion support.

      Reply
  4. Harvey Goldstein says:
    September 9, 2012 at 12:18 pm

    Is CS2 compatible with windows 7 with new computer recently purchased?

    Reply
  5. Siewben Chin says:
    September 26, 2012 at 6:09 pm

    I purchased Photshop CS5 Extended,an educator ed. I had trial ed. before, I played around with it and bought a discounted educator ed. It worked fine until the “your trial has expired” message popped up every time I clicked on the CS5 icon on my desktop. It looks like somehow the CS5 software that I overwritten. I don’t have problem with the CS5 that I installed on my laptop, the one that I have issue is my pc. Not only the proper CS5 doesn’t run now but my Adobe Acrobat 8 Professional had also been disabled after I installed the CS5 extended. I used to able to convert document to PDF with my Acrobat 8 professional, now when I use my Acrobat 8, the photo shop’s “your trail has expired” appears. It is very, very frustrating!
    I can give you my product code:
    PHXSW5———–.

    I am tempted to re-install CS5 software because I still have the CD, but since I already had used up my license key twice, it probably will not allow me to re-install.
    Please advise, much obliged.
    Siew
    “Sue”

    Reply
    • Pete Green says:
      October 1, 2012 at 3:53 pm

      Hi Siew,
      Before uninstalling the CS5′s that are on that system, to be sure, hit Help > Deactivate which will allow you to install it and activate it again on this computer.
      Be sure to uninstall any Photoshop trials that might show up in your add/remove programs as well.

      I would go ahead with the uninstall/reinstall as a troubleshooting step.
      Do that and let us know what happens with the trial screen popping up.

      (p.s. I’ve removed your email and product code from your post…)

      Reply
  6. Steve Dahout says:
    October 9, 2012 at 1:01 pm

    Why is there no Preset Manager for 3d Materials?
    In CS6 you can save individual presets but cannot reorder or group presets selectively into project sets. I suppose you could make your own sets by deleting all presets from the panel and then start all over from scratch by re-entering every single value in every single field for every single face for every single material you have already worked up, but what a time wasting kludge!

    Reply
  7. Clive says:
    November 19, 2012 at 7:24 am

    How do I input camera/lens info to metadata when adding photographs to Lightroom from my old film camera?

    Reply
  8. Elaine B says:
    November 19, 2012 at 4:03 pm

    Hi Jeffery~~found the link to this page on Julieanne Kost’s blog.

    Why is the User Interface of CS6 so Teeny Tiny? :~( The main problem for me is seeing the increments on the Ruler. In my experience light on dark is difficult to see in general.

    I know that I am not the only one who has this problem, because I came across the thread on Photoshop.com last night about this topic.

    People who write software are so brilliant~~I am truly in awe of them~~so it would seem that they could come up with a fix in the form of an update, rather than waiting for CS7 to come out. CS6 is the last version I will be able to afford, as I am 62 and I Photoshop for fun, not profit. Photoshop is also a very good anti-depressant for me :~)

    I love Photoshop, so please, please, please help me out :~)

    Reply
    • Pete Green says:
      November 27, 2012 at 6:36 pm

      Hi Elaine, Thanks for the questions — Are you on a Mac or Windows?
      Photoshop’s interface colors are adjustable, in the case you’d prefer dark text and light interface. Preferences > Interface > Color Theme — There are 4 neutral tones to choose from.

      In terms of the size of the interface, There is also the option in that same preferences dialog for the UI Font Size. Setting this to large may help increase the visibility for you. You will need to restart Photoshop to see this preference’s effect.

      Another thing you could also look into is the resolution of your monitor. If on mac it’s system settins > Displays and On windows you can adjust the resolution as well with the Display>Screen resolution control panel.
      Setting the monitor’s resolution to a lower resolution will also increase the perceived size of Photoshop’s user interface.

      Let us know if this helps. /Regards

      Reply
  9. peonie says:
    February 1, 2013 at 5:32 pm

    Hi there!!

    I just want to know how do I drape a pattern swatch that I have designed using a photograph such as a dress/shirt in photoshop cs6 to see what the design would look like.

    Thanks

    Reply
  10. Prashant says:
    February 20, 2013 at 1:42 pm

    hey i use PS cs5 extended on a windows 7 machine… when i rasterize a layer, i cant use the artistic & brush strokes filters on that layer because those two gets grayed out.. i would like to know if there are any ways i can use them.

    Thanks:)

    Reply
  11. Paul says:
    March 1, 2013 at 11:23 am

    I use Photoshop 7.01 on an XP and print to an Epson 7600 Ultrachrome inks printer.
    All prints come out fine. The newer OS systems don’t support the Epson 7600 drivers so I continue to use this setup and it works flawlessly for the fine art portraiture I usually do; however, I have run into a problem with Banner printing.
    When I go to Page Setup and enter in the appropriate info: Paper size, 2400 x 9000 for a 24 inch x 90 inch banner, choose Roll Paper (banner) select the appropriate Media, etc., then Print Preview shows the image incorrectly!

    This never happens with other images, they always display properly. What happens with the Banner image that was created in Photoshop as PDF and I converted to a JPEG is that Print Preview changes the dimensions to something @ 1/2 the Image Size. What shows up is a thin sliver of a bar and if I use Print Preview from the Printer dialog box the Image is only partially there (@ 40% of it).

    I defintiely could use help developing a workaround on this….

    Reply
  12. John Brand says:
    March 3, 2013 at 2:44 pm

    When I try to open a raw file in CS6 it locks up. It doesn’t matter how I try to open it, from CS6, by going to the “file, open with”, or with Bridge. Other files open up fine.

    Reply
  13. Bernie Kay says:
    March 4, 2013 at 4:34 pm

    Even after I put a new subject in my HP printer, the printer keeps reprinting a previous subject. How can I convince it to copy the new subject?
    thanks
    Bernie Kay

    Reply
  14. Sana says:
    March 12, 2013 at 7:01 am

    Hi,
    im new to photoshop.
    i want to know how do i import multiple autocad drawings in one photoshop file maintaining their same scale

    Reply
  15. David Malin says:
    April 4, 2013 at 2:46 am

    I noted this issue on several user forums. Was it ever resolved?

    I’m using PS CS6 extended V13 x64 on an iMac running OS-X 10.7.5. I get an intractable “Documents must be saved before they can be merged” message attempting to use photomerge make panoramas. BUT it only happens when the images are in portrait (vertical) format. Landscape format images taken of the same scenes with the same (Canon EOS 500D) camera merge perfectly well. it does not matter if i read the files from the camera SD card or from my local HD.

    The files look identical in every way (permissions etc). This is very peculiar, and very frustrating, Some help would be appreciated.

    Reply
  16. Agneses says:
    April 6, 2013 at 3:25 am

    can some one please tell me how to get my pictures to 5MB, have already resized them for the web
    but I need them to be 5MB Thank you

    Reply
  17. Jerrie Lim says:
    April 8, 2013 at 8:07 am

    I desperately need help right now. I recently installed Adobe Photoshop CS6 but I cannot find the “Motion Workspace”. I think another workspace is missing. Can anyone help me in this?

    Reply
  18. Yvonne Flores says:
    April 21, 2013 at 4:11 am

    Help! I have Photoshop 7 on my laptop. I was editing pictures for our family reunion and I was making a display of several pictures on a blank file white page, then saving as a jpeg. Something happend and now the white page work area is one third the size where I placed my pictures. I could not undo it…don’t know how to fix it. I am on a short timeline and totally frustrated. I used the undo button until it was no more. I closed the program out and restarted and it is still one third the size (file, new, blank) Do you know how to fix this? Thanks!!!

    Reply

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