- How to get the updates
- Photoshop 14.2.1 Update (2/18/2014) Mac: 194 MB | Win: 334 MB
- Photoshop 14.2 (1/15/2014) Mac: 157 MB | Win: 293 MB
- Photoshop 14.1.2 Update (9/25/2013) Mac: 84 MB | Win: 171 MB
- Photoshop 14.1.1 Update (9/11/2013) Mac: 84 MB | Win: 171 MB
- Photoshop 14.1.0 (9/8/2013) Mac: 84 MB | Win: 171 MB
How to get the updates
- Look for the update in the Creative Cloud application and click “Update”. (Quit and restart the Creative Cloud application if you don’t see the update)
- If you don’t have the Creative Cloud application running, start Photoshop and choose Help > Updates.
- The Adobe Application Manager will launch. Select Adobe Photoshop CC and choose Update.
How to confirm that the Update worked:
- In Photoshop, choose Help > About Photoshop (Win), or Photoshop > About Photoshop (Mac)
- The version is listed in the about dialog
Give us feedback!
Once you’ve updated to the newest version of Photoshop, don’t forget to leave us feedback about your experiences. The quality of Photoshop wouldn’t be what it is today without our passionate and loyal customers around the world. Giving us regular feedback helps us to find and fix issues that we may otherwise not know about. We are listening.
Here are a few ways that you can send us feedback:
- Give feedback on Photoshop.com
- Give feedback on the Photoshop User to User forums
- In Photoshop, choose Help > Adobe Product Improvement Program, then click Participate
Photoshop 14.2.1 Update (2/18/2014)
2/18/2014 – Today we released Photoshop CC update version 14.2.1 (for Creative Cloud members, Mac and Windows), resolving the following issues:
- Fixed issue where Smart Object is not updating correctly after going back in history with parent document
- Fixed issue with Generator and Linked Illustrator Smart Objects
- Fixed issue where bounds of layers exported via Generator are wrong
- Fixed program errors when Generator is enabled
- Fixed issue where backspace key doesn’t delete last point for Polygonal Lasso, Magnetic Lasso, Magnetic Pen
- Fixed issue where Generator stops generating files in documents with a large number of layers
- Fixed coordinate incompatibility between 14.0 and 14.2 when using 3D/actions
- Improved start-up time when scanning presets
- Fixed issue where clipboard is not retaining the correct size unless the resolution is set at 72 when copied from Illustrator
- Fixed issue with Smart Object updating incorrectly after drag and drop between unsaved documents
- Fixed issue rendering PSDs with 3D content created in prior versions
- Fixed issues errors, stability, and rendering issues with Scripted Pattern Fill
- Fixed crash on quit after creating video Smart Object
- Fixed stability issue when running Camera Shake Reduction filter on new Mac Pro
- Fixed issue with context menus not working on Windows (document titlebar, unit menu on w & h during transform, etc)
- Fixed issue where New Linked Smart Object via Copy layer updates wrong Smart Object after edit
- Fixed issue with inverted bump maps
- Fixed several crashing issues using Generator
- Fixed crashing issue build 3D print for Shapeways 3D print
- Fixed 3D issue with rendering after unchecking Surface Detail
- Fixed 3D crash when default presets are missing
- Fixed crashing issue when saving and closing document quickly after applying a filter
- Fixed issue with merging down 3D extrusion Material
- Fixed crashing issue with 3D cross-sections
- Fixed issue with placing linked Smart Object containing animation/motion
- Fixed issue when placing 3D files using Javascript
Photoshop 14.1.2 Update (9/25/2013)
9/25/2013 – Today we released Photoshop CC update version 14.1.2 (for Creative Cloud members, Mac and Windows), resolving the following issues:
- F5 was deleting layers instead of opening Brushes panel
- Crashing while editing paths
- Intermittent crash using Generator
- Issue running actions with Generate>Image Assets enabled
- OpenGL functionality disabled on some Windows systems with both NVidia and ATI cards
Photoshop 14.1.1 Update (9/11/2013)
9/11/2013 – Today we released Photoshop CC update version 14.1.1 (for Creative Cloud members, Mac and Windows), resolving the following issues:
- User preferences reset after applying 14.1 update
- Inadvertent disablement of Graphics Processor Settings with some hardware configurations
Comments
Just updated. It’s better than before. GPU sniffer works without hanging and prefs are untouched. Nice work team!
Mid 2009 Macbook/6 GB ram/Nvdia 9400M 230 MB OpenGL 2.1
Gene
GPU bits working well now, thank you. Saw the issue pop-up yesterday on first launch, now gone completely. As an aside, I really think it’d be helpful if you guys linked to these blog posts or (listed) a proper change log in the CC updater app, as “addresses of number of issues discovered” doesn’t really tell me anything.
Yeah. What we can put in the Creative Cloud update description is very limited.
Just a link to this page would suffice!
My old bugbear is that you do NOT state the size of downloads in CC updater
Thanks. Good suggestion. In the meantime, I’ll try and post the download size of updates on the page.
I second this.
A link to the list would be ideal, the list will have all the “…and more” info too.
Size info should be there too.
Trying to update to 14.1.x. No updates available. I have gone as far as to uninstall all Adobe CC products and CC itself and no luck. I only get Photoshop CC 14.0.x. I am using a mac with OS X 10.9. I also subscribe with the educational discount. Does that have anything to do with why I can’t see the update?
My employer provided Mac updated just fine but they subscribe via a business account.
Hmm. Educational license shouldn’t matter. 10.9 isn’t officially supported since it’s still in beta, but that shouldn’t affect it either.
Have you tried Solution 2: Delete the opm.db file? http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
Received the email alerting me to the availability of font synching today, quit and restarted CC to activate it and my Photoshop update was waiting for me. 🙂 No idea why, but happy it’s there.
Updated. Ice Cream Head Ache Over. Thank you Adobe. GPU sniffer officially works now, with out being renamed, or much less, crashing, and Ps CC hasn’t disabled 3D features.
Macbook Pro 17″, Mid 2009
3.06 GHz Intel Core 2 Duo
4 GB 1067 MHz DDR3
NVIDIA 9600M GT 512MB
Mark S
Update from post in earlier thread. Things look fine now. The custom hotkeys are still where I set them except for the refinements (like in Smart Sharpen) which has been simplified but my settings are as last set.
Also Shadow/Highlight is also where I set them previously.
I notice others have complained so kudos to the team for correcting so quickly.
Lawrence
Having trouble updating with my adobe subscription, looking forward to giving the new features a whirl though!
Hi Ben, are you just not seeing the 14.1.x update in the Creative Cloud app?
“Nice work team” my #$%. I’m sick of file-corrupting bugs and poorly-implemented updates. A quick turn fix 14.1.1 release in not good work, it’s a symptom of a very poor quality control process. Creative Cloud apps are all “live beta” as far as I’m concerned, and I don’t trust them with my critical files or as tools to make my livelihood.
I’m also NOT getting it.. About says 14.0. My Adobe products are “up to date” Trouble???
Hi George,
Could you please try this solution: http://forums.adobe.com/message/5674819#5674819
I would respectfully disagree with BJ Nicholls,The Adobe CC suite is the most complicated and intricate software suites on the planet. It runs in two versions of Windows and two versions of Mac OS that are all in constant state of flux with monthly updates and Adobe is facing increasing pressure to come out with a no-Windows_ emulation-necessary Linux version of their software. They not only have to maintain at least 4 to 8 code versions of this suite but make the work-product of this suite totally cross compatible. Adobe to keep abreast of at least 3 manufactures graphic drivers and a myriad of mouse, graphic pad and motherboard drivers. You are talking about millions of line of code that have to be maintained constantly. THERE CODE WILL NEVER EVER BE TOTALLY STABLE! ! ! It is an impossibility, even if they ceased the development of all new features today they would never be through refining and fixing their code.
I have Photoshop CC version 14.0. When I open PS CC and select HELP the “UPDATES” are greyed out and therefore I cannot update PS CC to version 14.1.1.
Is there a way to get the latest update???
Could you please try this solution: http://forums.adobe.com/message/5674819#5674819
I cannot even update to this release. The Creative Cloud stop at around 47-48% with the error I’m not connected to the internet…
MAC updated at the latest 10.8.5 (hopefully it’s not just because the last Apple updates)
yess,i just update latest photoshop cc to 14.1.1 and than everything become worst, photoshop cc need update driver graphic card my gt330m on my vaio z, coz sony dosnt have the latest driver update for this kind of nvidia geforce gt330m, what should i do, i dont have any problem before in photoshop cc version 14.0 (windows 7 pro 64 bit), need help please, sorry bad engglish
Hi Wendy, what issue or error are you getting? You may just need to update your video driver: http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.html#UpdateDriver
Hey Wendy, hey Jeffrey. I also have the GeForce GT330M. After updating to the latest CC version 14.1, all 3D/performance features get disabled. Unfortunately Sony hasn’t updated its display drivers since 2010, and they will not update them in the future, because Sony is … I better don’t say what I’m thinking 😉
Thats why only Adobe can fix this now. 3d performance WAS working in 14.0 and also CS6. Why it is not working in 14.1 is a mystery – but obviously Adobe changed something, and unfortunately it is for the worse.
We’re leveraging the latest graphics card API for improved performance and quality.
I’m sad
How can i use version 2.7.2
I can’t use the version 3.0
Better version 2.7.2
Hi Poll,
You are referring to the Photoshop Express app for mobile devices. You can see details on restoring the prior version of PS Express here.
i do this update but my big problem is i didnt find camera raw filter ! any one can help me in new ver 14.1.1
Camera Raw as a filter can be found at Filter>Camera Raw…
It’s amazing how some people have enough brains to breathe. This app was totally destroyed with the last ‘upgrade’. 90% of the features were removed leaving it a piece of ****. I paid for the app & added features & now they’re all gone. Gone is the premium border pack I paid for. Gone are all the features you usually get with photoshop. The makers of this app just STOLE ALL OF MY MONEY & gutted all of the features the app had. The dolts running this company should WARN BUYERS of this app they will LOSE ALL OF THE FEATURES THEY PAID FOR! The morons at this company won’t even let users remove this ‘upgrade’ to get the app they paid for back. Because they stole from me I’m going to sue the owners for gutting this app and deleting ALL of the app’s previous features. I suppose the idiots who destroyed this app believe they can steal people’s money & replace an app with a white screen that does nothing. They will see me in court and I’ll win and hopefully obtain justice against these psychotic thieves.
Hi Jenny,
You are referring to the Photoshop Express app for mobile devices. You can see details on restoring the prior version of PS Express here.
I cannot update to 14.1.1. When I started Photoshop and hit Help-Update, nothing show up. Eberything is up to date. From Adobe Creative Cloud Desktop app, Photoshop CC is also nup to date. (version 14.0)
And when I tried download the 14.1.1 patch setuup.dmg, following a link on this form, the update fail. It stated that the update is not valid for my product!!
Hekp please, other update like InDesign CC to version 28.0.0 work fine
Sanchai, please try this solution: http://forums.adobe.com/message/5674819#5674819
I cannot update it.
I already asked on the forum, but no solutions read in the KB worked for me.
http://forums.adobe.com/message/5687705#5687705
Any other idea?
Thanks.
Hi Alessandro,
Please try this solution: http://forums.adobe.com/message/5674819#5674819
I now get the message “You can’t open the application “Adobe Photoshop CC” because it is not supported by this type of Mac – i just updated to 10.8.5 on my i5 2013 iMac 27″. I need a fix soon as it’s a regularly used program.
Hi Paul,
I can’t reproduce this problem. Have you restarted the system after updating?
I have a question with this generator. I set the document as follows: set the preference-> check the enable generator->go to file->click on generate-> Image assets-> change the layer or folder name into XXX.png, jpg. Done! Right?
But, I can’t find where I saved it. Someone mentioned photoshop will automatically create a folder next to the Psd file where I saved it for all the assets. But, no, it is not there, and I searched all my computer, there is no file name that matches layer name I have been saved for asset from Photoshop. Did I miss something? And I even have no idea whether this feature is working or not. How can I tell?
Dennis can probably answer this question best on this page here: http://blogs.adobe.com/photoshopdotcom/2013/09/introducing-adobe-generator-for-photoshop-cc.html
Drag From Safari To PS error…
I Hope they will fix this error soon…
………
I’m having this bug when dragging an image from Safari to Photoshop. (On Mavericks)
Photoshop interface locks up and i have to CMD click the PS icon in my dock to get Photoshop to “snap out of it”.. I can then go in to Photoshop again and use the interface…
I seen the problem for quite some time…
To reproduce the error:
Open Photoshop
Create a new document
Open Safari
Google a image
Drag the image into Photoshop
The Photoshop interface will not not work.
//PoulG
Hi Poul,
I can’t repro this problem using Photoshop CC 14.2.1. If you have a specific image URL that causes this, let me know. http://phtshp.us/report_a_problem
OpenGL functionality disabled on some Windows systems with both NVidia and ATI cards!!!???
photoshop 14.1.2. notebook with windows 8.1 64 bit onboard intel grafic + NVIDIA GeForce GT 740M:
ps don´t regognized the NVDIA grafic-card and blocked working
set the timeout in the registry on 8 . . . now it works, but this not the answer of this problem!!
32-bit version of ps no problems, used automatically the onboard card.
Today I will update to 14.2.1 . . .seee what happen
Let me know if updating to 14.2.1 doesn’t solve it.
..still no fix for superslow nudge or move of objects in a document with many layers and many layer comps?
Hi. Do you have a link to the bug report and a sample file that exhibits this behavior? http://phtshp.us/report_a_problem
http://feedback.photoshop.com/photoshop_family/topics/files_with_many_layer_comps_in_photoshop_cs6_open_and_run_very_slowly
http://feedback.photoshop.com/photoshop_family/topics/photoshop_cs6_extremely_slow_when_using_more_than_15_layer_comps
http://forums.adobe.com/thread/1215734
I’m having the same problem with photoshop CC, it’s unusable with many layer comps.
thanks
Can you share a file (dropbox or other sharing service) that exhibits this behavior so that we can troubleshoot the problem?
Hi.
I’ve installed the latest photoshop update. Unfortunately the new updates make me now impossible to use the generator routine. My project needs “decades” longer to realise that I’ve activated the generator in the File menu. I click on Genere->Image Assets and nothing happens… first. After half a minute or so the checkbox eppear finally. You must know: I have more than 100 Layers to be generated to single images. A lot of them are smart objects or groups.
When I finally save my file to start the generate routine, I needs a lot ( ! ) longer to generate the images than before. Additionally my main problem: Impossible to rename any layer or activate the blending menue, while the generator runs, is still there.
So with this update I’ve to wait much much longer to activate or deactivate the generate routine. Deactivating needs a long time too… What have you done there Adobe? (Sorry for this words.)
You can reproduce the problem by reading my forums post here: http://forums.adobe.com/message/6121414
@Adobe support: Please contact me personally via mail if possible and I will send you the project file where this problem appear. I can’t publish the file for everybody, sorry guys.
Do someone knows how to go back to the prevoius installation? Really sad about the generator. A must buy argument and actually a real time saver.
Best wishes from germany
Chris
Hi Chris,
Joel Brandt will be in touch via email to try and get a copy of the file you’re having trouble with so we can troubleshoot your issue.
Hi Jeffrey.
Great! So I will wait for his mail.
Best wishes
Chris
By the way:
Now the generate routine is not working anymore with complex organised projects. Means: nested groups, layers and smart objects.
In the meantime I’ve added some more layers and groups with additional content. Sometimes I get an error. But the error reminds me only that generate is stopping because of an “error”.
To even save my files I have to transfer the respective elements into a temporary project window. Then it works, whereas very slowly and after some clicks.
-Chris
Hi Jeff.
Sorry about posting this, but the generator is not creating scaled images anymore.
This an issue that is really really a serious problem here for me. I have changed my complete workflow for the generator tool. Now I am not able to keep my project timelines.
Is there a way how to install Verison 2014 again? I need generator today and not in some days…
Thank you
Chris
OK. I found the way how to reinstall Photoshop CC 2014. That saves my day! Will work with the old version as long as 2015 generator is not solved.
Hi,
just updated to 14.2.1
and still see same bug as it was on fill-patterns-custom pattern-scripted patterns-tree
Dosen’t work says same as before -Error: Error in Symmetry initialization script: line 43: Variable name
expected
Use MBP2013 OSX10.9.1
Hi Alexander,
Are you running any Nik plug-ins on your system?
Can you confirm the patch was applied correctly? http://adobe.ly/PS-Up-To-Date
If the about dialog says 14.2.1, you’re not using Nik plugins, and you’re still having issue, please try uninstalling and reinstalling Photoshop to make sure your installation isn’t damaged or incomplete.
Thanks.
Yes I do have Nik Plug-ins, is that a problem?
What you suggest to do in that case?
I didn’t get you about this – Can you confirm the patch was applied correctly? http://adobe.ly/PS-Up-To-Date
I would try disabling your 3rd party plug-ins to see if that corrects the problem: http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.html#Plugins
Some users report errors with other plug-ins and processes when Nik plug-ins are installed. Let me know if that solves the problem for you.
There are instructions on the following link to determine if Photoshop was updated correctly to 14.2.1: http://adobe.ly/PS-Up-To-Date
Jeffrey, thank you a lot!!!
That a case, once deleted it works! Once installed NIK again, same message and doesn’t work.
I assume I have to contact Google then, and ask them to correct that bug!
Keep an eye here for an update: https://support.google.com/nikcollection/answer/4400822?hl=en&ref_topic=3001406
The other solution other than disabling the plug-ins is the change your region to US/North America or language to English: http://forums.adobe.com/message/6026689#6026689
Also I have other plug-ins such as ON1 Prefect Effect 8 and Portrait Professional 11
does it matter?
I don’t think those would affect it, but I would disable all 3rd party plug-ins as a first troubleshooting step.
Can you enable manual download like after effects? I usually like to download at work because my internet at home is too slow. Thanks.
You can grab the updates here:
Win: http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html
Mac: http://prodesigntools.com/adobe-cc-updates-direct-links-mac.html
Thanks for the 14.2.1 update. I have had odd image size outputs (not conforming to mask sizes, etc) from Generator lately. I see this may have been a bug and might have been addressed. Excellent.
Great. Glad it corrected it for you.
Can’t update to 14.2.1, error U43M1D204
Sounds like a corrupt download issue. Simply restart the update process and let me know if it works this time.
Problem persists, several days now.
Martijn, what specific issue are you hitting?
Does this update change anything with the use of wacom cintiq product ?
Hi Arnaud, sorry, no. We’re still working with Apple and Wacom on a couple of issues there.
I would like to emphasize on the importance of this solving issue since it affects a basic tool (lasso) and therefore the general functionality of photoshop. I don’t think I only speak for myself if I say I’m hoping an update for this bug arrives promptly since this is a mayor problem.
This has been addressed in CS5-CC. Please try the solution in this document:
http://helpx.adobe.com/photoshop/kb/photoshop-menus-turn-white-mac.html
Installing the plug-in from the document above should solve:
• menus, panels, or dialog boxes turn white and become unresponsive
• keyboard shortcuts stop working
• lasso tool selections close prematurely
• Photoshop becomes unresponsive
Let us know if this solves your issue.
Is there any chance that the Creative Cloud application provides a working link with details for the respective updates? Right now, if you click on “What’s New” under the Photoshop icon, a text box with some more details opens, including a URL for this site – but you can’t click the link and it’s not even possible to copy and paste to a browser. Only way to follow the URL is to type it into the browser, which is kind of weird. Thanks!
Hi Andy, yes, that’s less than ideal. The Creative Cloud application team has it on their list to make clicking the link possible.
I am on Photoshop CC Ver. 14.2. and my CC Desktop app. is not showing that any 14.2.1 update is available. Plus, Photoshop/Help/Update tells me that there are no updates available. Any ideas of what may be going on?
Have you tried quitting and relaunching the Creative Cloud application? http://helpx.adobe.com/creative-cloud/kb/creative-cloud-connection-faq.html#id_10491
Yes. That was the first thing I tried. I also logged off and back into my CC account. I also made sure that all my installed apps. are listed together with the same Language selection (“English-International”) set on the CC Desktop app., since I know there are problems with CC Desktop and Language selection disparities. Yet, I still have 4.2, and 4.2.1 is not detected in the CC Desktop, nor in Photoshop/Help/Updates.
I have also tried uninstalling and re-installing PS CC. It just installs Ver. 14.0 and it pops-up an error saying that an Update failed. I have been getting all kinds of errors and problems with the CC Desktop installs since last November. There is something that doesn´t work right with the CC update mechanisms. Just read the user forums.
Hi Jlua,
Are you on Mac or Win? What specific error are you getting?
Jeffrey: It seems that the problem was that some common Adobe files related to the so-called “CSXS” infrastructure were corrupt. For some reason, repeated re-installs of Photoshop CC don´t seem to touch those common Adobe files, so they nevet get fixed, no matter how many re-installs. To get it fixed, it required to manually replace the “CEPServiceManager4” folder under “C:\Program Files (x86)\Common Files\Adobe” with a fresh new downloaded folder (provided by Ashutosh Nigam, from the PS team).
In my humble opinion, I think that Adobe product installs should somehow check the integrity of critical common files, and provide a transparent way to update them when -and if- necessary.
Hey Adobe, what happened to 14.2.1?
When i want to select the edges of a specific path/vectorform of a multiple path selection, i cant select one path by clicking on it.
With 14.2.0 one click on the specific path -> selection done, path active. Now you have to find that path manually in the layer window?
Is this a bug or feature?
Also, when only MOVING while transforming an object with text, but not changing any sizes:
The Text size is changed from eg. 14 px to 14,02 px. And looking pretty ugly in ps. Sometimes the size is the same, but still transformed and looking ugly cluttered.
What is this?
no clue anyone?
Hi Jeffrey. Commenting sections doesn’t work on the other blog anymore so I brought it here.
Ok so I’m on 14.2.1 Radial and graduated filters still cannot be saved in presets. (camera raw)
Those two are simply not not there to choose in “New Develop Preset” dialog. Any ideas?
I’ll send you an email.
Keep getting TRAIL Version.
I have bought, Paid For, and Registered and entered numbers for Product Code.
What do I do Now.
It also does not recognize my password sometimes not others
Changed password and does not recognize
What does one do ? Cancel Credit Card Payment so I can start over.
Hi George,
I’ve asked someone to get you fixed up. Sounds like something is not right.
Hello. I have installed Photoshop cc (the photographers version that has Photoshop and lightroom). Lightroom works fine. Photoshop will open, but then there is no response. I can not click any menus or even close the program with the X (running PC Windows 7). I have to shut it down in Task manager (says that the program is unresponsive. I can not even go into the add remove programs and get rid of it. Any help would be great. Thank you.
I’d suspect a driver problem. http://bit.ly/Troubleshoot_PS
Thank you very much. I fixed it with your suggestion and running some malware removal software.
I am using Photoshop 14.1.2. i7 notebook (8GB) with windows 8.1 64 bit onboard intel graphic + NVIDIA GeForce GT 740M (2GB). Photoshop recognizes the card but when “Use Graphics Processor” is checked the Liquify filter causes Photoshop to lock.
To add to the 32-bit version of Photoshop runs just fine, I only encounter a problem running the 64-bit version
Hi Clay,
Sounds like a video driver issue.
First, determine what video card you have and go directly to the manufacturers website (nVidia or ATI/AMD) and download the latest driver: http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.html#UpdateDriver
After you have the latest driver, Try restoring your preferences: http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.html#Preferences
If doing both of those doesn’t help, select Edit>Preferences>Performance… and click [Advanced Settings…]. Set the Drawing Mode to “Basic” and restart Photoshop.
Photoshop cc keeps crashing on me and I can not figure out how to fix it. It is all updated to my knowledge.
Help !!!!
What OS/version are you on? Try these steps to fix most issues: http://bit.ly/Troubleshoot_PS
I purchased Photoshop 14.0 on December 31st. Since then I have received no updates. I had an issue with logging in to Creative cloud that was resolved ( Case #0185301965.) I was attempting to check for updates through Creative Cloud. During that process I updated creative cloud but It still showed my current version, 14.0 as up to date. The tech that helped me with that case (S. Vivek) assured me that I had the most up to date version of Photoshop but clearly I do not. I did not argue. Intrestingly, I have a copy of Photoshop CS6 that I run under a volume licensing agreement through a VPN. This copy is not update-able, but it shows up in Creative Cloud as up to date. Could it be that this copy of Photoshop is some how preventing me updating the other version to 14.2.1?
Hi Jim, sounds like something is off. I’ll ask someone to get in touch with you to get you straightened out.
I purchased a NEW Laptop in November that have a screen resolution of 3200 x 1800. To my surprise I was unable to see the menus on InDesign, Illustrator and Photoshop. The menus and tools were so small, it was impossible to see. So I ran an update and ID was fixed, and working greatly. After a week or so, I updated AI and it now works fine. But as of today, now 4 months since I first discovered this issue, I am unable to use PS. Why is it Adobe CC cannot get this issue fixed on one of your most popular programs. I must wait until I return home and use PS there to do any work at all. This is very difficult since I travel a minimum of 50,000 miles a year on a plane and do (did) a lot of imaging work while on a plane.
Come on, Adobe fix the issue. I am not as productive as I used to be and now am considering another solution altogether.
The team is working on a HiDPI solution for Photoshop on Windows. Stay tuned for more details.
can you give me serial number for photo shop 14.2. i cant find nowhere :/ . thanks!
See this solution: Creative Cloud applications ask for serial number – http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
Photoshop CC v14.2.1
“Fixed issue where clipboard is not retaining the correct size unless the resolution is set at 72 when copied from Illustrator”
No, that is not fixed.
I’m still getting the same problem.
This is what always happens:
– Create a 10cm by 10cm box in Illustrator CC
– Copy it
– Switch to Photoshop CC
– Go to ‘File’
– Select ‘Create New’
– The default resolution is 72dpi
– Manually set it to 200dpi
– Paste the image
– Select ‘Create New’ again
– And the default resolution is back to 72dpi (!!!)
And, even worse, the Width and Height of the new document
is always 0.01cm smaller than copied Illustrator image.
Hi, I’m also stuck at version 14.0 with the greyed out Update link under “Help”. I’ve quit/logged out of the CC app, Photoshop, and my computer and no dice. I’m also getting all of the same bugs as everyone else here: font size and tracking are bonkers and I can’t disable/hide the Properties panel to save my life. I’ll admit upgrading to CC was the worst decision I could have made and accept responsibility for it but is there any way to fix these seemingly endless bugs? All of the links to help forums in this thread are now “undergoing a major upgrade” and are no longer accessible. This is starting to feel like a bad joke.
Please send help.
Hi Jeff,
Please try this solution: http://helpx.adobe.com/creative-cloud/kb/creative-cloud-application-recognizing-available.html
Let me know if that doesn’t solve it.
Thanks for your response, I managed my way in to the OOBE folder and there is no OPM.db file in it. There’s just a OOBE.conf file and a PDApp alias folder. Could this be part of the problem? I’ve tried the other two solutions and neither worked…
Hi… still stuck here. Any advice?
I’ll have someone contact you directly and help you out.
Hello,
I am very happy to see the inclusion of CJKV OpenType features in Photoshop CC. However I do think that the implementation can be improved. Unlike the latin features, the asian font feature selections are not carried to new text layers from previous ones. Also, the paragraph and charater style options do not include the CJKV features. I hope that this can be added in future updates.
Thanks!
Ken
Dear Photoshop gods,
how is possible that the step “Blend Selected Layers Based On Content” in Panorama sticking is using ONLY ONE CPU CORE?
About time to rework that code…
Love
~m
Thanks from adobe company
the softwares is usefull
hello,
My photoshop CC is up to date but the version is still 14.0 and I could not find the features like . 3d or perspective wrap in my version of CC .. Is there any thing I have done wrong? HELP.
Hi Surya, do you have an active CC membership? I couldn’t find one with the gmail email address you used to post here.
Hi, was able to update to the latest version of CC but still have two super annoying issues that I’m not sure if anyone else is experiencing…
The first is that any time I create a vector shape the Properties window auto-opens on top of whatever I’m doing. I keep closing it every time but it’s kind of driving me nuts, especially when working with limited screen space on a laptop. Is there a way to permanently close it and not have it open on its own?
The second is that I once added a 3 px stroke to a vector shape and ever since, every shape I create has a 3px stroke on it by default. I’ve searched around and can’t seem to find a way to stop it from happening… Is there a way to reset this? I end up having to manually remove the stroke every time – also a time waster and pretty annoying.
Thanks!
Jeff
Hi Jeff,
You can disable the behavior of the Properties panel showing automatically by creating a shape. Once the Properties panel is shown, select “Show on Shape Creation” to uncheck it.
In terms of the stroke, PS remembers the last setting used. So if you create a shape and change it to being unstroked, the next shape created should use the same properties. If you want to change the tool back to the default setting, see this: http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.html#tool
I am hoping to add on the Analog Photo FX extension. Now I am seeing that CC has this update available (which is probably why I have been unable to install the extension no matter which direction I go). However, I fear updating CC (currently running 14.2 x64) as I am working on an older Mac and running 10.6.8. ~ See the System profile below. I AM stuck here for now as i am running some older gear and can’t afford to trash cameras that are working perfectly fine (Don’t EVEN get me started on the lack of support on flagship equipment from Canon that is less than 10 years old — sheeesh!) Last time I called Adobe I was told that future updates would not work unless I upgraded my OS…. Am I SOL?
Anyone have any better ideas about how to get access to Analog Photo FX?
Model Name: Mac Pro
Model Identifier: MacPro4,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 4
L2 Cache (per core): 256 KB
L3 Cache: 8 MB
Memory: 16 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MP41.0081.B08
SMC Version (system): 1.39f5
SMC Version (processor tray): 1.39f5
Serial Number (system): H09244JV4PD
Serial Number (processor tray): J59100DM74MFC
Hardware UUID: 46258092-9E68-5F49-B27F-26A55BD8F006
Looks like that extension only works in CC (14.x) or CS6. https://creative.adobe.com/addons/products/373#.VXBeY-sWkVg The newer version of Photoshop (CC 2015 (15.x)) only works on 10.7 or higher.