Photoshop & Mac OSX 10.10 (Yosemite)

PS_YOSEMITE

The Photoshop team has tested the following versions of Photoshop on Mac OSX 10.10 (Yosemite) and found no issues specific to this operating system:

  • Photoshop CC 2014 (2014.2)
  • Photoshop CC (14.2.1)
  • Photoshop CS6 (13.0.6; 13.1.2)

Please make sure your version of Photoshop is up-to-date and that the Creative Cloud app is up-to-date as well.

If you do encounter an issue, please let us know.

For compatibility with other Adobe applications, see the following doc: Mac OS X Yosemite (10.10) compatibility FAQs

365 Responses to Photoshop & Mac OSX 10.10 (Yosemite)

  1. Robin says:

    Do you know whats going on with cs 5?
    Photoshop, InDesign and Illustrator …

    THX!!!

  2. tallken says:

    Photoshop CS6 have a problem, the problem is short cut delay( press X switch color, and some tool ) when use brush

  3. Aaron says:

    I want to upgrade to Yosemite. Has anyone had issues with CS5 and Yosemite after installation?

  4. Sean says:

    Will CS 3 work with Yosemite? And do I need a patch for CS 3 in 10.9.5 Thanks

  5. Ryan says:

    I have had a slight issue with my Intuos 4 (with latest supplied drivers) in Photoshop CC 2014.2, in which there’s a slight delay between a pen stroke and the stroke appearing on the canvas. Drawing with the mouse doesn’t exhibit this effect, and other drawing programs haven’t been affected.

    I reset my preferences file, and the issue seems to have been resolved. I’m not seeing any other differences in terms of performance. I appreciate this blog post.

  6. Phil Crow says:

    Cs5 Photoshop quits on start up on my machine. Got the Java update installed but no difference. In design, Illustartor etc all fine…. Just PS
    Any help would be great!

  7. Jack says:

    Does/will Photoshop Elements 10 run in Yosemite? If so, has anyone had any other issues with it in OSX 10.10?

  8. Liz says:

    I keep getting an error message with CS5.1:

    An unexpected and unrecoverable problem has occurred. Photoshop will now exit.

    I downloaded the Java, and it looks like most of the other programs in the suite will load (Dreamweaver, InDesign, Illustrator, etc). Unfortunately, Photoshop is something I use every day, but it’s not working. I’ve restarted my system already to see if that helped, but it didn’t. I also ran Adobe updater, but it didn’t find anything for Photoshop.

  9. Doug says:

    Hi,

    After downloading Java 10.10 my photoshop 5 no longer opens, but looks like . It says ‘unexpected error and unrecoverable error. Photoshop will now exit.’

    The only way out is to press quit.

    It looks like DW, IL & Adobe Pro all still work.

  10. Ivorsurfer says:

    have a new problem with Photoshop and I wonder if you could help resolve it as I am still using CS5.

    Just upgraded my iMac 27 to OS to Yosemite version 10.10. Looked fine.

    Then working in Lightroom 4.4 I tried to send a photo to Photoshop CS5 for further processing. Message came back saying I needed to download and install Jave ForOSX2014.001.dmg.

    Did this.

    Then tried again LR to CS5 and got very helpful message. “An unexpected and unrecoverable problem has occurred. Photoshop will now exit “ Quit

    Tried opening CS5 directly……same result.

    Tried opening iPhoto (OK) and sent an image to CS5 from there (used to be automatic by clicking edit) …with the same result.

    As I use CS5 all the time I’m a bit up the creek.

    Any ideas?

  11. I’m having the same issue as Tallken described. When using default keyboard shortcuts I need to click another tool in order for them to start working again. After clicking a new tool the shortcuts work a few times but stop again. I’ve followed the preference reset instructions from the link provided to Tallken, but the problem is still there. I’m running the latest version of Photoshop CS6 on Yosemite. Everything is up to date. Any other trouble shooting options?

  12. Mary P says:

    I too am getting the “An unexpected and unrecoverable problem has occurred and photoshop will now quit.” message. I have CS5.1, I also have Lightroom and Bridge CS51. and the open fine, it is just photoshop that doesn’t. I have completed the java update but this has not made any difference.

    Please advise

  13. Victoria says:

    I just bought the Dreamweaver CS6 online and my MAC has been upgraded to OS X Yosemite. I tried to install the Dreamweaver CS6 on my MAC, but the .exe file keeps saying that ‘You can’t open the application “Dreamweaver_12_LS16.exe” because Microsoft Windows applications are not supported on OS X’. Could I ask what should I do now??? I am so confused. Thanks for any help

    • Hi Victoria, it looks like you purchased a windows version of Dreamweaver CS6. Older licenses, CS6 and earlier, are platform specific (and language specific). Note: Creative Cloud licenses are cross-platform and cross-language. You will need to do a platform swap and exchange your windows license for a mac license. I’ll have someone contact you about doing that.

  14. Le Blanc says:

    HELP! I’m having issues with photoshop CS5 crashing, when printing (epson 2880). mY drivers are to day with Yosemite. Any Ideas resolving this issue? or am I SoL.

  15. John says:

    CS5 wil not run at all on my iMac with yosemite. I get the following error:
    An unexpected and unrecoverable problem has occurred. Photoshop will now exit.

    John

  16. erel says:

    I recently updated to os x 10.10 yosemite. everything seems to be normal but then when I am working in photoshop cs 6 the shortcut like B, R, E, Cmd+z is laggy. they are not responsive at all, sometimes they are not even working. I need to scroll to make the shortcut works again. this issue has tremendeously slows my workflow and I am kind of frustrated actually. please help me. and yes I also have updated the photoshop to the latest version. is this my OS or the photoshop? thanks.

  17. Pedro Juarez says:

    The only problem I have noticed on illustrator was under the font list. Did not show the font preview, but was able to find a fix under system preferences and disabling transparency under the accesibilty settings.

  18. Donald Knapp says:

    I cannot open Photoshop CS5.1 with the upgraded Yosemite OS X 10.10. The message shown is:
    “An unexpected and unrecoverable problem has occurred. Photoshop will now exit.”

  19. Donald Knapp says:

    I cannot open Photoshop CS5.1 in Yosemite 10.10. Error display: “An unexpected and unrecoverable problem has occurred. Photoshop will now exit.” shows up. All downloads of Java and/or fixes have failed.

  20. Alvaro Malo says:

    I have been running Adobe CS5 in my MacBook Air for three years, trough software updates through Mac OS Mavericks without a problem.
    When I installed Yosemite two days ago Photoshop — was up to date — would not start and asked to download and install Java JRE for 10.10, which I did.
    Now Photoshop tries to open but immediately get a message “An unexpected and unrecoverable problem has occurred. Photoshop will now exit.” — it never opens.

  21. Pete says:

    Any issues with OSX 10.10 Yosemite and the following Adobe products?

    InDesign ver. 7.5
    InDesign CS6 ver. 8.0
    Illistrator ver. 7.5
    Illistrator CS6 ver. 16.0.0
    Dreamweaver CS5.5 ver. 11.5 Build 5315
    Photoshop CS5 ver.12.0×64

    Thanks

  22. Bill says:

    I had upgraded to Mavericks and I wanted to see if the same issues are being discovered upgrading to Yosemite before I waste the time upgrading. I noticed two problems that the WhiteWindowWorkaround.plugin didn’t resolve. One of them was that the names for the color swatches wouldn’t pop up when I hovered the cursor over them. The other problem was the issue with the brush tool. I could brush a few times but it would stick and I would have to tap the screen again to get the tool to respond. The work I do switches from selection tools to brushes very fast. The lack of cooperation between Adobe and Apple have made it difficult for me to continue working.

    I ultimately had to downgrade just to get Adobe PS CS6 to work better but still don’t have a 100% flawless program. I doubt I will upgrade to Yosemite until I see that you update adobe PS CS6 to work properly with Apple’s newer operating systems. From what I am reading here the problems are the same and the fix isn’t any better.

  23. Bill says:

    Outstanding! I can already see an improvement. Thank you.

  24. Dunbar says:

    Jeffrey, on the link you provided regarding Whitewindows plugin, there is one note:

    NOTE: This step is for Photoshop CC (2013) and CS6 on only. Additionally, the plug-in is not compatible with Mac OS 10.10.x (Yosemite).

    So if it’s not compatible with Yosemite, why do you offer this as solution?

    Thanks…

  25. Matt says:

    CS5.5 with Yosemite.

    When I type in Photoshop … it’s super slow! Everything else appears to be ok so far but typing is slow! That could explain the people having issues with shortcuts.

    It’s not just when I type using the type tool, it’s like all typing … if I type to find a font, if I change the name of a layer … even when I go to save a file!

  26. Elise says:

    Hello! I have just done a clean install of OS X Yosemite. I own a Mac license of Creative Suite 5. I installed Photoshop and Illustrator (and of course Bridge, Extension Manager, and Camera RAW install too with that selection). I ensured prior to installation that I had the latest Java runtime, no problems there (though I wish I didn’t have to install Java!) I am however having a continual issue with updating my CS5 apps (even after I have activated and launched the applications successfully… and rebooted my machine several times for good measure!) Whenever I run the Adobe updater, the updates appear to download (I can see my capped bandwidth disappearing!), but right when it goes to install, it errors out thus: “There was an error downloading this update. Please quit and try again later.” I have tried multiple times over a couple of days to update my CS5 apps, to no avail 🙁 The updater worked fine on OS X Mavericks, but I keep getting this same error message on OS X Yosemite. And I know the updates are downloading too… ~200MB each time I try!! I realize CS5 isn’t officially supported on this OS, but I’d love to get it going, as I can’t afford anything in the way of upgrades currently. The updater indicates I should contact Customer Support if this error continues to occur… hence this post! Thanks in advance for any light you may be able to shed upon my particular problem 🙂

    • Are you installing by selecting Help>Updates… from the apps? Or are you downloading the updates directly from Adobe.com through a browser?

      • Elise says:

        I am trying to install via Help > Updates from within the apps (I’ve tried from Bridge, Photoshop, and Illustrator). I was unaware there were any direct links I could use in a browser, I’ve always used the built-in updater successfully in the past on all prior OS X versions.

        • Elise says:

          I just found Adobe’s page for updates here: http://www.adobe.com/downloads/updates.html I carefully cross-referenced what the built-in Help > Updates told me I needed, and downloaded those disk images. They all installed perfectly, and now my built-in Help > Updates confirms my CS5 apps are up-to-date 🙂 Thanks again for your help, I had no idea one could download these off your site, instead of using the updater!

  27. Haven says:

    I did a clean install of OS X 10.10 Yosemite, and restored content from Time Machine. The rest of the apps work fine, but Photoshop CS6 (normal) is performing abominably. Simply zooming in 1x takes about 20 seconds to register, after producing the pinwheel. Selecting another brush, switching between open documents, all produce the pinwheel, and up to a minute of delay. The brush strokes themselves lag about 2-5 seconds, and many times the entire program does not respond at all (i.e, I have a regular cursor, not a brush, and though Photoshop is selected as the active program, I cannot interact with it at all when it does this. This usually lasts for about 5 minutes). It performed phenomenally in Mavericks. At this point the program is essentially unusable. I’m a concept artist by trade so this is a serious issue for me. Any insight would be greatly appreciated.

  28. Paul Doughty says:

    I’ve read the various comments and am struggling. I downloaded the Legacy Java version as recommended and all worked well including Photoshop. That is until today – two days later – when Photoshop says it has an unrecoverable error and goes no further. All of my other CS5 Creative Suite apps appear to be working. I have re-installed the Java runtime but not yet re-installed Photoshop.
    Ideas?

  29. Tracy Eller says:

    My MacBook died this weekend. I’m trying to load CS3 onto my iMac (27-inch, Late 2013). I still have the original disc. Everything seems to do well until I go to actually load CS3. Then I get the error “Required Resources are missing”. I’ve read through various comments with other problems, but haven’t found this issue.
    I tried installing prior to, and then again after, upgrading to Yosemite.
    Need to know what to do, now. Thanks.

  30. Kim says:

    the keyboard shortcuts, such as zooming in/out, undo etc, intermittently do not respond.
    I have to click on another tool in the tool bar to get the keyboard to respond again.
    The problem returns intermittently and seemingly not as a result of the Auto Save function.
    Any of the plug in does not work
    Yosemite
    Imac 2013
    Wacom Bamboo Pen
    Photoshop cs6

    I upgraded it, reinstall tablet, added all the plug in on this forum and any i could find in other forums… and still i cannot use shortcut in photoshop. It just stop responding…

    I would be grateful for any lead I could follow to fix as I animate in photoshop daily and i use the brush, erase, zoom in out and every 2 seconds… my workflow is stupidly slow now

    photoshop system info
    Adobe Photoshop Version: 13.0.6 (13.0.6 20131025.r.54 2013/10/25:21:00:00) x64
    Operating System: Mac OS 10.10.0

    Optional and third party plug-ins: NONE

  31. Anushka says:

    When I upgraded to Yosemite my PS CC (14.2.1) started acting funny when working with my Intuos Pro Tablet: shortcuts didn’t work properly, the program did get stuck with one tool and I had to click outside the canvas to carry on working, etc….
    After a few days struggling with this issue I re-installed PS CC and the problem was still there, but I decided to try the whitewindows plug-in (http://helpx.adobe.com/photoshop/kb/photoshop-menus-turn-white-mac.html) even though someone said it is not necessary with Yosemite.
    Well, IT WORKED.

  32. Seana says:

    Hello. I just downloaded Yosemite last night and now am having issues with photoshop elements 11. I’m super frustrated because I was in the middle of a workflow editing photographs for a wedding and need to have them done ASAP! I’m hoping someone has a solution here. My brush tool and eraser tool will not drag. They only make dots. How can I remedy this??

  33. Han says:

    Photoshop cs 6 on os yosemite the keyboard shortcut sometimes not working as I am using dodging tools and try to switch to command+w to close and save they not working. Os have been updated and the same with photoshop. I have tried to reset the preferences too and not working. Please give solution to this problem.

  34. ren says:

    My illustrator CS5.1 which occurred in yosemite delay selection tool , select the object when the mouse moves ~ object will stick together………I can not work smoothly , this bug will be fixed it?

  35. Danny says:

    Thank you Jeffrey Tranberry ,

    This fixed the problem, my tools, brush resizing etc are now back to normal and Photoshop feels more responsive in general.

    Anyone else that is having similar problems I suggest you follow the link and download the zip that Jeffrey Tranberry posted above.

    Thanks again.

  36. Stephanie says:

    I am having problems with Bridge in CS6 and Yosemite. First I apply my adjustments to my RAW files in Bridge, allow the images to render, and then renumber the images. Then, all the adjustments disappear and the images go back to the original state. Help…thanks!

  37. Scott says:

    Hello Jeffery,

    I’ve installed Yosemite as an upgrade and running CS6. Noticing some of the issues others have, I installed the WhiteWindow file and restored Preferences.

    Unfortunately, when working with brushes, there is a slight lag when going back and forth between the color picker and actually brushing. I swipe the brush and it takes a brief moment for the stroke to happen.

    Any advice would be helpful.
    My system is quite capable of handing this and it worked well with Mountain Lion.
    27″ iMac – Late 2012
    3.4 GHz i7
    32 GB RAM
    2GB Graphics

    A little bit more info: Mouse works quickly without lag in Photoshop. I am using a Wacom Bamboo tablet with all the updated software and drivers. This might be a case Wacom and Photoshop not liking each other at the moment?

    • Hi Scott,

      I see you are using a Wacom. I have seen some threads where they recommend using driver version # 6.3.8.

      It may help if we could see your Photoshop System Info. Directions for sharing your system info from Photoshop:

      http://feedback.photoshop.com/photoshop_family/topics/photoshop_how_do_i_share_my_system_information

      • Scott says:

        Thank you Jeffery. I am using the Bamboo series tablet so those drivers won’t work with mine but I can try the previous version. Here’s my system info:

        Adobe Photoshop Version: 13.0.6 (13.0.6 20131025.r.54 2013/10/25:21:00:00) x64
        Operating System: Mac OS 10.10.0
        System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
        Physical processor count: 4
        Logical processor count: 8
        Processor speed: 3400 MHz
        Built-in memory: 32768 MB
        Free memory: 20994 MB
        Memory available to Photoshop: 30891 MB
        Memory used by Photoshop: 70 %
        Image tile size: 1024K
        Image cache levels: 4
        OpenGL Drawing: Enabled.
        OpenGL Drawing Mode: Advanced
        OpenGL Allow Normal Mode: True.
        OpenGL Allow Advanced Mode: True.
        OpenGL Allow Old GPUs: Not Detected.
        OpenCL Version: 1.2 (Sep 20 2014 22:01:02)
        OpenGL Version: 2.1
        Video Rect Texture Size: 16384
        OpenGL Memory: 2047 MB
        Video Card Vendor: NVIDIA Corporation
        Video Card Renderer: NVIDIA GeForce GTX 680MX OpenGL Engine
        Display: 2
        Display Depth: 32
        Display Bounds: top=22, left=2560, bottom=1050, right=4240
        Video Renderer ID: 16918308
        Video Card Memory: 2048 MB
        Display: 1
        Main Display
        Display Depth: 32
        Display Bounds: top=0, left=0, bottom=1440, right=2560
        Video Renderer ID: 16918308
        Video Card Memory: 2048 MB
        Serial number: 95479339898837044636
        Application folder: /Applications/Adobe Photoshop CS6/
        Photoshop scratch has async I/O enabled
        Scratch volume(s):
        Startup, 2.83T, 1.52T free
        Required Plug-ins folder: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/
        Primary Plug-ins folder: /Applications/Adobe Photoshop CS6/Plug-ins/
        Additional Plug-ins folder: not set

        Installed components:

        adbeape.framework adbeape 3.3.8.19346 66.1025012
        AdbeScriptUIFlex.framework AdbeScriptUIFlex 6.2.29.18602 66.490082
        adobe_caps.framework adobe_caps 6.0.29.0 1.276181
        AdobeACE.framework AdobeACE 2.19.18.20743 66.507768
        AdobeAGM.framework AdobeAGM 4.26.20.20743 66.507768
        AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.7.101.18636 66.26830
        AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.7.101.18636 66.26830
        AdobeBIB.framework AdobeBIB 1.2.02.20743 66.507768
        AdobeBIBUtils.framework AdobeBIBUtils 1.1.01 66.507768
        AdobeCoolType.framework AdobeCoolType 5.10.33.20743 66.507768
        AdobeCrashReporter.framework AdobeCrashReporter 6.0.20120720
        AdobeExtendScript.framework AdobeExtendScript 4.2.12.18602 66.490082
        AdobeJP2K.framework AdobeJP2K 2.0.0.18562 66.236923
        AdobeLinguistic.framework 17206
        AdobeMPS.framework AdobeMPS 5.8.0.19463 66.495174
        AdobeOwl.framework AdobeOwl 5.0.4 79.517869
        AdobePDFL.framework AdobePDFL 10.0.1.18562 66.419471
        AdobePDFSettings.framework AdobePDFSettings 1.4
        AdobePIP.framework AdobePIP 7.0.0.1686
        AdobeScCore.framework AdobeScCore 4.2.12.18602 66.490082
        AdobeUpdater.framework AdobeUpdater 6.0.0.1452 “52.338651”
        AdobeXMP.framework AdobeXMPCore 66.145661 66.145661
        AdobeXMPFiles.framework AdobeXMPFiles 66.145661 66.145661
        AdobeXMPScript.framework AdobeXMPScript 66.145661 66.145661
        ahclient.framework ahclient 1.7.0.56
        aif_core.framework AdobeAIF 3.0.00 62.490293
        aif_ocl.framework AdobeAIF 3.0.00 62.490293
        aif_ogl.framework AdobeAIF 3.0.00 62.490293
        AlignmentLib.framework xcode 1.0.0.1
        amtlib.framework amtlib 6.0.0.75
        boost_date_time.framework boost_date_time 6.0.0.0
        boost_signals.framework boost_signals 6.0.0.0
        boost_system.framework boost_system 6.0.0.0
        boost_threads.framework boost_threads 6.0.0.0
        Cg.framework NVIDIA Cg
        CIT.framework CIT 2.1.0.20577 146758
        data_flow.framework AdobeAIF 3.0.00 62.490293
        dvaaudiodevice.framework dvaaudiodevice 6.0.0.0
        dvacore.framework dvacore 6.0.0.0
        dvamarshal.framework dvamarshal 6.0.0.0
        dvamediatypes.framework dvamediatypes 6.0.0.0
        dvaplayer.framework dvaplayer 6.0.0.0
        dvatransport.framework dvatransport 6.0.0.0
        dvaunittesting.framework dvaunittesting 6.0.0.0
        dynamiclink.framework dynamiclink 6.0.0.0
        FileInfo.framework FileInfo 66.145433 66.145433
        filter_graph.framework AdobeAIF 3.0.00 62.490293
        hydra_filters.framework AdobeAIF 3.0.00 62.490293
        ICUConverter.framework ICUConverter 3.61 “gtlib_3.0” “.” “16615”
        ICUData.framework ICUData 3.61 “gtlib_3.0” “.” “16615”
        image_compiler.framework AdobeAIF 3.0.00 62.490293
        image_flow.framework AdobeAIF 3.0.00 62.490293
        image_runtime.framework AdobeAIF 3.0.00 62.490293
        LogSession.framework LogSession 2.1.2.1681
        mediacoreif.framework mediacoreif 6.0.0.0
        PlugPlug.framework PlugPlug 3.0.0.383
        UpdaterNotifications.framework UpdaterNotifications 6.0.0.24 “6.0.0.24”
        wrservices.framework

        Required plug-ins:

        Accented Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Adaptive Wide Angle 13.0, Copyright © 2012 Adobe Systems Incorporated – from the file “Adaptive Wide Angle.plugin”
        Angled Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Average 13.0.6 x001 ©1993-2013 Adobe Systems Incorporated – from the file “Average.plugin”
        Bas Relief 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        BMP 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Camera Raw 8.6 (254), Copyright © 2014 Adobe Systems Incorporated – from the file “Camera Raw.plugin”
        Camera Raw Filter 8.6 (254), Copyright © 2014 Adobe Systems Incorporated – from the file “Camera Raw.plugin”
        Chalk & Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Chrome 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Cineon 13.0.6 x001 ©2002-2013 Adobe Systems Incorporated – from the file “Cineon.plugin”
        Clouds 13.0.6 x001 ©1993-2013 Adobe Systems Incorporated – from the file “Clouds.plugin”
        Collada DAE 13.0.6 x001 ©2006-2013 Adobe Systems Incorporated – from the file “U3D.plugin”
        Color Halftone 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Colored Pencil 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        CompuServe GIF 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Conté Crayon 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Craquelure 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Crop and Straighten Photos 13.0.6 x001 ©2003-2013 Adobe Systems Incorporated – from the file “CropPhotosAuto.plugin”
        Crop and Straighten Photos Filter 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Crosshatch 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Crystallize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Cutout 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Dark Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        De-Interlace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Difference Clouds 13.0.6 x001 ©1993-2013 Adobe Systems Incorporated – from the file “Clouds.plugin”
        Diffuse Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Displace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Dry Brush 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Eazel Acquire 13.0.6 x001 ©1997-2013 Adobe Systems Incorporated – from the file “EazelAcquire.plugin”
        Embed Watermark NO VERSION – from the file “DigiSign.plugin”
        Extrude 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        FastCore Routines 13.0.6 x001 ©1990-2013 Adobe Systems Incorporated – from the file “FastCore.plugin”
        Fibers 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Film Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Filter Gallery 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Fresco 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Glowing Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Graphic Pen 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Halftone Pattern 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        HDRMergeUI 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “HDRMergeUI.plugin”
        IFF Format 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Ink Outlines 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        JPEG 2000 13.0.6 x001 ©2001-2013 Adobe Systems Incorporated – from the file “JPEG2000.plugin”
        Lens Blur 13.0, Copyright © 2002-2012 Adobe Systems Incorporated – from the file “Lens Blur.plugin”
        Lens Correction 13.0, Copyright © 2002-2012 Adobe Systems Incorporated – from the file “Lens Correct.plugin”
        Lens Flare 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Liquify 13.0, Copyright © 2001-2012 Adobe Systems Incorporated – from the file “Liquify.plugin”
        Matlab Operation 13.0.6 x001 ©1993-2013 Adobe Systems Incorporated – from the file “ChannelPort.plugin”
        Measurement Core 13.0.6 x001 ©1993-2013 Adobe Systems Incorporated – from the file “MeasurementCore.plugin”
        Mezzotint 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        MMXCore Routines 13.0.6 x001 ©1990-2013 Adobe Systems Incorporated – from the file “MMXCore.plugin”
        Mosaic Tiles 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Multiprocessor Support 13.0.6 x001 ©1990-2013 Adobe Systems Incorporated – from the file “MultiProcessor Support.plugin”
        Neon Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Note Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        NTSC Colors 13.0.6 x001 ©1993-2013 Adobe Systems Incorporated – from the file “NTSC Colors.plugin”
        Ocean Ripple 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Oil Paint 13.0, Copyright © 2011 Adobe Systems Incorporated – from the file “Oil Paint.plugin”
        OpenEXR 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Paint Daubs 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Palette Knife 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Patchwork 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Paths to Illustrator 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        PCX 13.0.6 x001 ©1989-2013 Adobe Systems Incorporated – from the file “PCX.plugin”
        Photocopy 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Photoshop 3D Engine 13.0.6 x001 ©2006-2013 Adobe Systems Incorporated – from the file “Photoshop3DEngine.plugin”
        Picture Package Filter 13.0.6 x001 ©1993-2013 Adobe Systems Incorporated – from the file “ChannelPort.plugin”
        Pinch 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Pixar 13.0.6 x001 ©1989-2013 Adobe Systems Incorporated – from the file “Pixar.plugin”
        Plaster 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Plastic Wrap 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        PNG 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Pointillize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Polar Coordinates 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Portable Bit Map 13.0.6 x001 ©1989-2013 Adobe Systems Incorporated – from the file “PBM.plugin”
        Poster Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Radial Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Radiance 13.0.6 x001 ©2003-2013 Adobe Systems Incorporated – from the file “Radiance.plugin”
        Read Watermark NO VERSION – from the file “DigiRead.plugin”
        Reticulation 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Ripple 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Rough Pastels 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Save for Web 13.0, Copyright © 1999-2012 Adobe Systems Incorporated – from the file “Save for Web.plugin”
        ScriptingSupport 13.0, Copyright © 2013 Adobe Systems Incorporated – from the file “ScriptingSupport.plugin”
        Shear 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Smart Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Smudge Stick 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Solarize 13.0.6 x001 ©1993-2013 Adobe Systems Incorporated – from the file “Solarize.plugin”
        Spatter 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Spherize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Sponge 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Sprayed Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Stained Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Stamp 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Sumi-e 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Targa 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Texturizer 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Tiles 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Torn Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Twirl 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Underpainting 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Vanishing Point 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “VanishingPoint.plugin”
        Water Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Watercolor 13.0, Copyright © 1991-2012 Adobe Systems Incorporated – from the file “Filter Gallery.plugin”
        Wave 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Wind 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”
        Wireless Bitmap 13.0.6 x001 ©1989-2013 Adobe Systems Incorporated – from the file “WBMP.plugin”
        ZigZag 13.0, Copyright © 2003-2012 Adobe Systems Incorporated – from the file “Standard Multiplugin.plugin”

        Optional and third party plug-ins:

        Extensis 3.0.16.34, Copyright © 2013 Celartem, Inc., doing business as Extensis. All rights reserved. – from the file “ExtensisFontManagementPSCS6.plugin”
        WhiteWindowWorkaround 1.0.6, Copyright 2013-2014 – from the file “WhiteWindowWorkaround.plugin”
        Plug-ins that failed to load: NONE
        Flash:
        Mini Bridge
        Kuler
        Extensis
        Installed TWAIN devices: NONE

      • Scott says:

        …further, I just attempted to load the previous driver version and it will not load on the new system. FYI.

  38. Anthony Hobbs says:

    I am running CS 5 with Yosemite, my issue is with printing to the Epson 9890. Photoshop crashes every time I try to access custom paper size in the print dialog box. I have updated the Epson Driver to V9.17, Any Ideas?

  39. maureen says:

    I’m trying to decide if I should move up to OS X Yosemite on my iMac, I have PS Elements 9 and would like to know if it will be compatible.

  40. Cynthia says:

    I’m using photoshop elements 11 and since i’ve updated my mac to os x 10.10 my move tool in elements is wacky. the only way i can move something is with the arrow keys. the move tool snaps back to the original spot. i don’t have any snap to selected. ideas?

    thank you!!

  41. Jeff says:

    Re CS4 Photoshop links to Illustrator: “Error. Plugin: Photoshopimport.aip”
    How do I fix this?

  42. Cyrill says:

    Hi guys, after updated to yosemite I’ve got very odd problem with photoshop (cc2014.2.1). After i press cmd+Q photoshop quits but then starts over again by itself. Only way that i find to quit is force quit. Maybe somebody have same issue.

  43. Maks says:

    When will Adobe cs6, like all the indesign, illustrator, and all those cs6 programs work with os x Yosemite?

  44. Tia says:

    When we installed Yosemite a few days ago, various problems began to happen.

    I use a Cintiq Companion Hybrid, and I just updated it in hopes that the driver was the main problem. It only helped slightly, but Photoshop still didn’t work properly.

    My problem is the immense lag that Yosemite has caused to Photoshop’s (I use CS6 by the way) performance. The biggest issue was using the tools. The lag was very, very unpredictable and would be the same no matter the document size. The brush tool and paint bucket tool is the worst of them all, once taking 30 minutes for a single, no-pressure opacity/size change stroke to process. A relatively short one too.

    Is re-installation the key to solving my problem? I already installed the white windows plugin.

  45. Bob Hoot says:

    CS6 InDesign, Photoshop and Fireworks worked fine in Yosemite. Illustrator, Flash and Dreaweaver would not launch. Alert window directs to use Java 6. Same failure with CS 5.1. Forced to restore OS 10.9.5.1 and all applications.

  46. Lionel Soule says:

    Jeffrey, Please help. I have posted this previously but it may have got lost. I have uninstalled CS5 and re-installed after installing Yosemite trying both your link and my CS5 UPGRADE disc. In both cases I can open Photoshop and Bridge but in order to use Bridge for my Nikon D7000, an update was needed. Updating resulted in a download error message – ‘there was an error downloading this update please quit and try again later.’ I am not techie savvy and don’t know how to attached the relevant screen shot. I am desperate as I need Photoshop urgently.

  47. rick says:

    Hi!

    After I upgraded the OS X Yosemite, I can’t open my photoshop’s filter gallery any more.
    I don’t know if the problem is about the new MAC system or photoshop?

    Thanks!

  48. Jade says:

    I can’t even open a file with CS5 anymore. Every time I try, Photoshop freezes and my Mac restarts. It only does this with Photoshop and not with any of my other applications. Is anybody else having this problem?

  49. Sara says:

    For the unrecoverable problem in cs5 after upgrade to yosemite, I did the following steps to get yhe photoshop cs5 working again:
    I did not have to uninstall. I selected the photoshop icon, and then right click in this icon, go to “show package contents” -> contents -> and move info.plist into the trash.
    After that, try to open photoshop again. It worked like a charm. I hope I can help some desperate one, like I was.

  50. Lionel Soule says:

    Hi Jeffrey, I have once again tried to install the updates from help/ updates but with no success. What do suggest I should try?

  51. David says:

    Hi.
    I’m having problems with Photoshop (as well as Illustrator, both CC 2014 version) after upgrading to Yosemite. Every time I try to open filter gallery in Photoshop, an error message saying unable to continue pops up and the only choice left is to click ok. I doubt it’s a problem regarding photoshop filters because when in Illustrator, I’m also unable to apply effects categorized under photoshop, while those categorized under illustrator still work.
    Tried uninstall then reinstall both PS & AI but nothing changes.
    Any suggestions? Thanks!

  52. Joshin Yamada says:

    Has anyone else had a problem with “Save As…” dialog boxes not dismissing after saving in inDesign? I am able to save my file correctly, the dialog box disappears as normal, and then it reappears almost instantly over my work. The dialog box can be moved around normally by grabbing the title bar and dragging, but it cannot be dismissed and the buttons are unresponsive.

    I installed CS5.5 freshly on a fresh install of Yosemite. I have run all available updates. inDesign 7.5.3

    Thank you for your support efforts.

  53. I use cs 6 on my new macbook pro i7. When starting bridge I get a message that there´s a problem with the cache memory, and that I should try to empty the central cache. When doing so, the program freeze and stops working, forced quitting necessary. Now I tried to renaming a bunch of files on my cf-card before copying them to my external drive. The program started working, but then the files disapperad from the bridge window. Bridge keeps working/thinking, but nothing happens. Reboot does not work.
    Also, more often that not it´s now impossible to copy files from my cf card to external nas hard drive. Two-three files goes over and then it stops.

  54. Marco Ruggiero says:

    Hi could anyone tell me if Photoshop cs4 is compatible with OS X Yosemite.I don’t want to upgrade if it compromises it

    Thanks very much

  55. Leonie says:

    Unfortunately I’ve encountered some problems with CC after updating my IMac (2013) to Yosemite.
    In the beginning everything seems to be okay. But after opening a couple of photo’s first the picture is completely disordered. It suddenly (It just occurs) loks like some kind of collage, containing several photographs (which some I openend in Photoshop a long time ago) or just a variation of colors. Note; the little preview at the layer-block still shows the original picture.
    After a short while, the whole working area (The picture + the grey field) turn completely black.
    For all this time I can still use my computer normally, the tools in Photoshop still ‘work’.

    I’ve tried updating the software, but CC then comes with ‘error code 1’.
    What can I do to solve this? It’s getting really annoying, for I have to work through a lot of photographs.

    (Apologies if there are any misspeld words or sentences in this message, English is not my mother tongue. (Netherlands) )

    Thanks in advance for any answers which might help me!

  56. I have installed DreamWeaver CC 2014 twice (uninstall, reboot, reinstall) on OS X Yosemite.

    Install goes OK, but clicking it to launch it just blinks and nothing happens; it will not launch, period. There is no error message of any kind and I can find nothing in the console log.

  57. Christopher says:

    Hi Jeffrey,

    A small question. In your screenshot, the text layer “Add your hero t…” has another font then the other layers. In my version this happens to every other layer (some text layers, shape layer, pixel layer etc). Is it a bug or some feature?

    Thank you in advance
    Kindest regards
    /Christopher

  58. Colleen says:

    I am having the same problem with keyboard shortcuts not working, or working only sporadically. This seems to happen most with “X” to switch foreground/background, the brush and clone stamp tools, the move tool, the eraser, the wand, the patch — oh heck, it happens with every tool I use frequently. I am using a Wacom Intuos Pro (although I don’t know how that would affect the keyboard), a wireless keyboard, iMac (circa 2009 or 10), and Yosemite. I’m using Photoshop CC 2014, latest update, and I’ve installed the “whitewindow” plugin. I’ve trashed preferences numerous times on PS, uninstalled and reinstalled, uninstalled and reinstalled the Wacom driver numerous times, and nothing works. Clicking on keyboard shortcuts frequently results in no action, or in PS selecting the previous tool I used.

    • Have you accidentally enabled Mouse Keys? Select System Preferences>Accessibility then select “Mouse & Trackpad” Is Enable Mouse Keys enabled?

      If so, uncheck it. Then click on [Options…] in the same dialog and make sure “Press the Options Key five times to toggle Mouse Keys” is unchecked.

  59. Raven says:

    I currently have OSX Lion and want to upgrade to Yosemite but I’m not sure if all the installed adobe suites I have(cs5) will be carried over without me having to buy or get a newer version for Yosemite.. please clarify, thanks

    • Photoshop CS5 runs but hasn’t been extensively tested on Yosemite. You should create a partition and install Yosemite and your software to make sure it works nicely for you needs with your hardware and drivers.

  60. Francisco says:

    Hello I update to Yosemite, but after installing Adobe InDesign and Photoshop don’t recognize .psd or .indd files! There is a black icon like terminal icon. Also i update Yosemite at home and all my files are ok. No problem found on my personal computer. The first iMac I talk to you is from my office and a “technician” format my computer to install Yosemite. I hope you could help me there is a very important information I have from my work. Thanks

  61. Justin says:

    Mr. Tranberry, I appreciate the support. Will the solution offered in this link (http://helpx.adobe.com/photoshop-elements/kb/pse-stops-responding-yosemite.html) work with Elements 9?

  62. Rens says:

    I think Adobe has a file sharing issue with Yosemite. We share files at work from Mac to Mac. We all have Yosemite now. We can “save as” and create a new document in the shared folder, however, when we make changes, we cannot save over it. It tells us the file is “currently in use” and to rename it. As a graphic designer I save a lot and I don’t want to have multiple saved files of the same design. What makes it worse is we can’t delete the old file names as it’s still “currently in use” – This only happens with Adobe products. Everything works fine with other non adobe apps. We’re running off CS6. Anyone have the same issue?.

  63. Hans says:

    Hi Just updated to MacOS 10.10 Yosemite and running Adobe Photoshop CS3. I needed to install Java SE6 to get it to work. Now photoshop will open. Trouble is when I use the file info for a caption. You can caption all you want but you can’t save or cancel the caption the program just won’t respond. The only thing you can do is quit photoshop. As a workaround I use photomechanic for all the caption work and photoshop CS3 for color adjustment. Anybody have a idea to fix the caption part in CS3?

  64. Jatin says:

    I have recent upgraded my system to Yosemite on my MBP. Now, when I tried opening Illustrator, it gave me an error which said “To open “Adobe Illustrator CS6.app” you need to install the legacy Java SE 6 runtime.” Can anyone help. where can I download it from? and is there any other thing I have to do to solve this problem? Can I go back to my previous OS ‘Mavericks’ instead? I want to bring back my life as soon as possible, I will install this OS update after these bugs are fixed.

  65. Fabio says:

    I have e tried to reset my Adobe Photoshop CS5 Prefs.psp and it did NOT work.
    I had to uninstall and reinstall Photoshop CS5 and apparently it is working now.

  66. Dietmar Bertram says:

    Is there any chance to update to OS X Yosemite (currently I have OS X 10.6.8 installed) and to keep Photoshop CS running? I know it is old but its perfect for me… Trying to install Yosemite I got the warning from the installer that the PowerPC app Photoshop CS will not run with OS X 10.10. Thanks for your help!

  67. Rex Morriss says:

    Hi. I just went through the “photoshop isn’t working in Yosemite” fight. Got it working (Ps5), but now, when I close the program it informs me that it cannot save my preferences. I have done a reinstall, a restart or three, tried to find the preferences file in the user Library, but nothing is working. Does anyone know of a workaround on this? Thanks!

  68. Tom says:

    Where can I find my license key in the system in case i have to re-install it?

  69. Jennifer says:

    Is creative Suite 6 compatible Yosemite? I am currently running maverick and CS6 and was unsure if I should upgrade or not. I really don’t have money to switch to creative Cloud at this time so having my CS6 Work is a must.

    • Photoshop CS6 runs fine on it, however, CS6 wasn’t designed and nor extensively tested to run on this new OS. I don’t recommend that customers upgrade to Yosemite without doing their own testing to ensure that it will work for their needs with their current hardware and drivers.

      If it’s not obvious, you should never upgrade your critical production environment before testing. Always use a separate partition or drive.

      I also recommend that you do a clean install of the OS and your software. I see far too many issues introduced via upgrade and with user migration assistant. (like this one and other permissions related issue)

  70. Cleber says:

    I can’t place .psd files into IllustratorCS4 on Yosemite, anyboby?

  71. Don Montalvo says:

    With all due respect, it would be great if Adobe could put up a software compatibility page. Something that can enable us to determine compatibility with Yosemite (etc.). Having to go fishing in the inter-web and reeling in spare tires and plastic bags is no fun. We just need to get accurate answers, quickly and without unreasonable effort/speculation. Thanks, Don

  72. dean says:

    Hi, Having the same problem as Jatin
    “I have recent upgraded my system to Yosemite on my MBP. Now, when I tried opening Illustrator, it gave me an error which said “To open “Adobe Illustrator CS6.app” you need to install the legacy Java SE 6 runtime.” Can anyone help. where can I download it from? and is there any other thing I have to do to solve this problem? Can I go back to my previous OS ‘Mavericks’ instead? I want to bring back my life as soon as possible, I will install this OS update after these bugs are fixed.”
    Jeffrey Trenberry you leave a link. I click on it and theres nothing there. Please help

    Many thanks, Dean

  73. Morten Carlsen says:

    Hi –

    I have never seen Photoshop operate slower than on OS X Yosemite 10.10.

    I have a:

    MacBook Pro (Retina, 15-inch, Mid 2014)
    2.8 GHz Intel Core i7
    16 GB 1600 MHz DDR3
    NVIDIA GeForce GT 750M 2048 MB
    1TB SSD

    I have a document created on mavericks which works flawless there. But moving about ONE group containing 10 layers takes about 6 minutes.

    All apps I have incl. other adobe ones, run faster in general on 10.10. But Photoshop is really suffering a whole lot.

    I keep a Mavericks Partition for this exact reason so I am not in a dilemma here… but to claim that the current version of photoshop is a good performer on 10.10 would be downright wrong.

    Yes, Photoshop will launch and create a new document for you. But there is a little bit more to being compatible than that.

    — Morten Carlsen

  74. Scott says:

    A pretty new discovery – those who are continuously having lag problems and you’re on CS6 Photoshop, Yosemite with a Wacom (or variation), try turning off your rulers in Photoshop. (CMD+R) That cleared up the brush lag. I’m not sure how that works with CC.

    I’m not sure if Adobe is aware of it yet, but there’s part of the problem.

  75. Andy says:

    Hi. Hoping I’ve missed something after reading all comments and applying various remedies without much improvement. I’ve installed Yosemite, upgrading my imac from snow leopard. After install I discovered Photoshop CS5 didn’t work and after reading this post and comments I reinstalled and update JRE as suggested. That resolved the initial problem. However, Photoshop performance is now close to cardiac arrest. Simple tasks like resize an image and Save for Web taking so long that I’ve visibly aged by the time it completes. Any ideas or suggestions? I only use one central drive so scratch disk is local. Would it help to partition or use external drive as scratch disk? I welcome any advice that may help as this is having a huge impact on productivity.

  76. Matthijs says:

    Sometimes, when promted with a dialog box, the “choose” button doesn’t work. After clicking nothing happens and you can’t point to an location to save, for example

  77. Colleen says:

    Does anybody know where I can find a solution to the problem of keyboard shortcuts not working consistently? Seems there is a dearth of information on this on the net. Kind of frustrating to be paying $10/month for a product that doesn’t work. Is it possible to uninstall Photoshop CC 2014 and reinstall it? I can’t find any answers to this online. That’s the only thing I haven’t tried yet, although I know others have with no success.

  78. Leonardo says:

    Ciao a tutti, ho la licenza di Creative Cloud con PS CC 2014 e LR, vorrei aggiornare ili mio MAC con Yosemite, sapete se è compatibile con questi programmi?
    Altrimenti cosa dovrei fare?

    Grazie a tutti.

  79. Mark Pinfield says:

    I have a glitch with Photoshop CS5 running on Yosemite.
    When I click on the Bridge icon top left in Photoshop, it is either very slow or won’t
    work at all!
    It was the same with Mavericks and after a full Hard drive wipe and reinstall,
    which failed to rectify the problem, I hoped the upgrade to Yosemite would fix it but no luck.
    I would be grateful for any suggestions.
    Thank you.

  80. Ashley says:

    I’m trying to download the free CS2 Photoshop for my Mac, on OSX Yoesmite, but it keeps giving me the pop up message that I cant open it because PowerPC applications are no longer supported. Is there any way to get around this or get an updated version of Photoshop for free that would work with my laptop?

  81. Raquel says:

    Desde que he actualizado a Yosemite tengo problemas en CC Photoshop cuendo estoy trabajando se me queda la pantalla negra y me desaparece la imagen, no se que hacer?? Tengo que salir, cerrar programa y volver a entrar para la edición.

  82. B. says:

    After upgrading Yosemite, Illustrator CS5 font preview is missing showing only icons. I’ve tried to find resolve however stumped on this one. Any fixes out there?

  83. Nikki says:

    Hello. I have Yosemite and Photoshop CS6. I have problems with shortcut keys not working and me having to click elsewhere before it unfreezes. And its a pain. I tried installing the work around plug in but when i check the system info it doesn’t appear where it should be. In fact it doesn’t appear at all and I followed step by step. Can someone please help me.

  84. Peter Grant says:

    Hey, I too recently upgraded to yosmite 10.10.1 and CS6 bridge was freezing and now wont open at all. CS5 seems to be working ok.
    Cheers,

  85. Carley says:

    I am trying to open up any of my Adobe Suite CS5 and none are working. Instead it is telling me to

    ‘To open “Adobe Photoshop CS5.1” you need to install the legacy Java SE 6 runtime.’ But I cannot download this and I do not know what to do?

    Any one else have this problem? I have gone onto the Apple Support and tried to use the Terminal to copy and paste code that it tells you to do with no avail.

    Please help! Thanks.

  86. Stephanie Jones says:

    I really wish I didn’t update to the new operating system “Yosemite” on my Mac Book Pro. I didn’t find out about time machine until it was too late, so I can’t go back to the previous operating system. I’m having a similar problem, but it’s with Adobe Illustrator CS5.1. After I had run the new operating system update, icons from my launch pad had disappeared. I made a new icon for Illustrator and when I clicked on it, I got a window saying that the application has been moved. “The application has been moved, and its path has changed. To update the product configuration, click Update.” I went ahead and clicked update, and like photoshop, the menu box for the tools wasn’t available along with multiple others. I also got an error when trying to open files saying ” This file contains elements that are not managed by plug-ins that are not currently available. You can delete or expand these elements but you cannot manipulate them in other ways.” It also gives me a list of the missing plug-ins at the bottom. I ended up making a new Illustrator icon and the program works fine, but I have to remember every time when I open the program to not hit update.

    I really don’t know what to do here. I’m afraid to even try using the program with my small fix. Help please!

  87. Jessica says:

    Thanks so much for this helpful info! I was having trouble with my Wacom Intuos tablet and Photoshop CS6 after upgrading my iMac to Yosemite.

    I installed the WhiteWindowWorkaround.plugin, which fixed the issue where the brush was sticking even after I released my pen. – http://helpx.adobe.com/photoshop/kb/photoshop-menus-turn-white-mac.html
    resetting preferences

    There was still a delay when first touching the pen to the tablet, which was fixed when I reset all preferences to default. http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.html#Preferences

    THANK YOU!

  88. Philip says:

    I just installed the latest update for CC1024 on a brand new macbook pro retina with yosemite (latest version).
    Since than, when I try read a NEF file I get an error from photoshop saying “disk error”

    The same files can be read from the other mac with the older CC2014 version.
    Also the same files can be read on all mac s I have from other programs (like preview, DxO, etc.).

    I tried all ways to transfer the photos from the camera as well as opening directly from the SD card … no changes.

    Is there a bug on the latest CC2014 ?

  89. Martin says:

    I have a new Mac Pro (3.5 GHz 6-Core Intel Xeon E5) Running Photoshop CS5.1 and am having an issue where I can see the image in the layers palette but the canvas is nowhere to be find. I have tried uninstalling and reinstalling Photoshop, forcing the program to launch in 32 bit mode, deleting all photoshop preferences, disabling Open GL Drawing, and turning on Window > Application Frame and it is not resolving this issue. Any other suggestions on how to fix this issue?

  90. carlos says:

    Hi,

    Im having a lot of problems with, PS and AI since I installed Yosemite, once in a while both doesn’t let me open archives and I have to restart them, also on trying to place files, even in MU crashed.

    Have you heard about issues like this?

    thanks

  91. Alexis says:

    Go to “http://support.apple.com/kb/DL1572′ and run the downloader it will fix all issues. I tried to download the newest Java first and that didnt work, then I went to the website above and downloaded the file. All is well and all of CS5 is working properly. Good luck.

  92. Bernd says:

    Hi, I have just installed the CS5 on an iMac running Yosemite 10.10.1. Now, I cannot print from Photoshop with an Epson stylus 2100. PS is closed as soon as I click “Print”, whereas printing out of InDesign CS5 works fine with the same environment. I have the Java 6 runtime installed (as recommended) as well as the latest Epson driver. The CS5 and the same printer were working fine in OS 10.5.8 and OS 10.8.

    • What does the crash log have in it? Have you updated the driver? Some customers report that just updating the driver may not work. You need to delete the driver, delete the printer, install the latest driver then install the printer.

      I don’t recommend that customers upgrade to Yosemite without doing their own testing to ensure that it will work for their needs with their current hardware and drivers. If it’s not obvious, you should never upgrade your critical production environment before testing. Always use a separate partition or drive.

  93. Kilian says:

    I have a Mac Pro 2010 (3,46 GHz, 6-core) with 10.10.1 and Photoshop CS6.
    When I have a file with many Adjustment Layers (Curves) and clicking on one after the other, threre is a little lag. Compared with Mavericks it takes longer to click on every curve. Also switching back and forth a Curve and its Mask takes longer. Does anyone have similar experiences? Or a solution?

  94. CHRIS SAK says:

    I bought IMAC 3.2 with YOSEMITE ready from the beginning , i install INDESIGN but it is very slow to opening files. The problem is YOSEMITE or something else . PLS help…

  95. Jimmie says:

    So my Adobe Illustrator 5.1 is asking to do legacy Java SE 6. I did the Java u
    8 update like previously suggested. This is of course happened after the Yosemite upgrade…. I knew I shouldn’t of did the upgrade even after I read the reviews, but now I have and now have to do the work to rectify my poor judgement. Sorry for the complaining just needed to get that off my chest. LOL. I did read on some of the things that I might have to do but didn’t really understand the computer lingo… HELP ME….

  96. Jimmie says:

    Oh and something else totally irrelevant I have the photographers package and when does Lightroom get up dated..

  97. Kate says:

    Hi, I’m having issues with my old computer and I’m therefore about to buy a new computer (an iMac with Retina 5K display) but the operating system on this new iMac is OS X Yosemite. I would like to install Adobe Creative Suite 6 Design and Web Premium (purchased in June 2013) on this iMac (currently I still use CS5, so I will possibly also install CS5 on this new iMac). Before I purchase this iMac I wanted to inform whether installing (CS5 and) CS6 on this new computer might cause problems because of the operating system (as most of the questions above relate to software issues after having updated the operating system, not to issues when first installing software on a computer that runs on Yosemite). Thanks in advance for your reply!

  98. Mike says:

    Jeffery: the link you’ve provided, http://support.apple.com/kb/DL1572, does not work. It opens to a blank page and nothing happens. I’m having the same issue as everyone else. I’m using photoshop cs4 and every time i try to open it I receive a box telling me to install the legacy Java SW 6 runtime. once I do, it says it’s installed and then when I open photoshop I receive the same message.

  99. Phil says:

    I’m getting a message saying photoshop has encountered a problem with the display driver and has temorarily disabled enhancements which use the graphics hardware!
    It’s causing my machine to freeze though I can move the cursor around and if it does work it just doesn’t look sharp like normal!
    I’m running cc2014

  100. Anthony says:

    Hello all,
    I just recently upgraded to a newer/used iMac running OS X 10.10.1. My older (Power Pc) iMac was running a little sluggish especially with web browsing.

    I have been using Photoshop CS and Illustrator CS2.

    Would you be able to tell me if they are compatible or not? I haven’t had a chance to install just yet.

    If it doesn’t support it, is there a way around it?

    I can’t afford the $599.99 price tag on CS6

    Thanks

    • Hi Anthony, no CS1 and CS2 will not run on 10.10.1 or the latest Mac hardware. They were designed to run on PowerPC processors and the latest Mac’s use Intel processors.

      The cheapest way to get Photoshop is this plan: https://creative.adobe.com/plans/photography

      The Creative Cloud Photography Plan includes Photoshop CC, Lightroom, Lightroom mobile, plus get all the product updates/upgrades as part of your membership.

  101. Sarah Norton says:

    I just upgraded to Yosemite and can’t run CS4. I followed the prompt to upgrade Java, and I get Error 150:30. After an hour of googling a fix, the result is a tired and cranky me. I don’t have time for this and am leaving for vacation, where I planned to spend time overhauling a non-profit’s web site. I appreciate any input. Adobe’s site has been the opposite of helpful. Thanks, Sarah

  102. mike says:

    The Photoshop team has tested the following versions of Photoshop on Mac OSX 10.10 (Yosemite) and found no issues specific to this operating system… ha ha ha ha ha yep, we can assume this to be rubbish. If t did;t crash all over the place this forum wouldn’t be here Adobe.. but of course no one at adobe is listening.. and never has.

  103. Joseph E. Ginger says:

    I was using InDesign CS4 on my old iMac, which used Snow Leopard. I now have a new iMac and Yosemite 10.10.1. InDesign works but crashes when I try to print. I can export files to PDF and print from there. What can a infrequent user do to use this program? I’m not a power user.
    My son and I shared the original purchase and he now uses your creative cloud.

    • Is your driver up-to-date? Just updating the driver may not work. You need to delete the driver, delete the printer, install the latest driver then install the printer.

      Also, see this document from Apple on troubleshooting printing on OS X: http://support.apple.com/en-us/HT201539

      Did it work properly prior to upgrading to Yosemite? I don’t recommend that customers upgrade to Yosemite without doing testing to ensure that it will work for their needs with their current hardware and drivers.

      Photoshop CS4 does run on Yosemite, however, CS4 wasn’t designed and nor extensively tested to run on this new OS. I don’t recommend that customers upgrade to Yosemite without doing their own testing to ensure that it will work for their needs with their current hardware and drivers.

  104. Nate Dobbins says:

    I am running Photoshop CS5 from the Design Standard Suite. I recently upgraded to Mac OS X 10.10.1 on my 27″ 3.5GHz iMac. I have the same issue on my 13″ Macbook Pro too. When I attempt to save any file type to my Mac Mini Server that is running 10.9.5 that I have administrative access to, I get the error “Could not save as “filename” because write access was not granted. I have tired both Illustrator and InDesign to see if I can create and save files to the same folder on the server that I’m attempting to in Photoshop and I have no problems. I can even reopen them and re-save the files. On the server I have done a permissions repair and restart of the machine. Any help would be greatly appreciated.

    • Have you tried creating a new Admin user account and run Photoshop from the new Admin user account: http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.html#Permissions

      • Nate Dobbins says:

        Jeffrey…I created a new admin account and tried all the above steps that I had done before with all three Adobe Programs. The results were the same when I tried signing into the server with another server admin login. This issue is baffling to me. I’ve even tried creating and saving various Microsoft Office files and Apple’s iWork Application files, and they all allow me to create and save just like InDesign and Illustrator. Photoshop is the lone software that doesn’t allow me to save. Would you suggest uninstalling the suite and reinstalling? Any advice would be greatly appreciated as now I am saving all work to my desktop and then dragging and dropping onto the server. Obviously that adds an extra step that I would like to eliminate. Thanks again.

  105. Denice Hough says:

    I have upgraded my computer to Yosemite. Ever since doing that I have had problems with Photoshop. I had CS5, after I upgraded to Yosemite, I downloaded CC2014.
    I am constantly having to quit the program because when I open files in the programs, I have issues. The photos are a jumbled mess instead of the actual photo. I can send examples.
    It is very frustrating. How can I correct this problem? I hate wasting time having to constantly quit and reopen the Photoshop.

    Thank you

  106. Tejas says:

    photoshop quit unexpectedly What can I Do ???????? Last 3 Months Is Problem Started Please Help Me

  107. roselli says:

    Would like to install CS 5 on Yosemite 10.10.1.
    Is this recomended?
    Thanks for reply

  108. luis says:

    hello

    i have update from 10.9 to 10.10.2 i am using a mac pro 5.1 2.4 ghz 6cures 48GB ram and a NVIDIA Quadro K5000 3583 MB

    since i update photoshop is extremely slow

    any function takes much longer to render

    any advice how to try to speed up photoshop been cc or cc2014 is the same

    thanks

    luis

  109. Petra says:

    After the 10.10.2 update, photoshop CC crashes every time.
    The message which it gives is disabled display drivers and then it just crashes when I click OK. My machine is MacMini 2014, i5 2.6, 8GB, intel iris.

    If anyone knows the reason for this to be happening (all software is up to date), please do tell. It’s kinda urgent to have it working by tomorrow night.

  110. Nate Dobbins says:

    Jeffrey…yes you are correct. This did not happen with 10.9. It only happens with 10.10.

  111. Thomas says:

    I got PS CS5 to work with Yosemite and upgrading to Java from the new link Java for OS X 2014-001 but when opening psd files I created last year it says Could not complete your request because of a program error

  112. Thomas says:

    How do I do that. I know a lot about macs but this is something I have not done in the past.

  113. Thomas says:

    Does anyone know if you don’t want the creative cloud crap on your computer and just want to purchase newest version of PS how or where you go to do that. Cant get anyone on the phone and VERY FRUSTRATED with this whole new online subscription system I JUST WANT TO DOWNLOAD AND PAY FOR THE NEWEST VERSION OF PS not RENT or subscribe to anything. I upgraded to Yosemite and nothing but issues with Adobe products. WHY DID I do this and why does Adobe not do anything to fix issues. I can’t open any PSD files for my work and its gives me an error “Could not complete your request because of a program errror” Now trying to get back to Mavericks

  114. Thomas says:

    Doe anyone know if PS CS5 works no issues with Mavericks or Lion.

  115. Thomas says:

    Well, I fixed the issue with pulling another hard drive and that had snow leopard on it and reverting back. I will not upgrade again, Apple needs to fix these things notably for PS as it’s the most used in many industries. I have never had issues with Snow leopard and will only upgrade to Lion or Mavericks if they are running without issues. Made a regular business day when PSD’s needed to be modified a real pain in the $(&%%()#. Never agin !!!!

  116. Greg says:

    Hi,
    I use new imac retina 5k (i7, 16gb ram, r9 m295x) and still encounter some lag issues in CS6/CC. Painting is a bit laggy (rulers turned off) but most problematic is color sampling (with GPU/Picker Ring it’s laggy as hell, sometimes ‘thinking’ animation pops out, just little less laggy with GPU turned off).

    Only thing i could think of is adding some more RAM, but still, my old MBP from late 2008 is faster (Mountain Lion) in Photoshop.

    Help, i need to paint. :<

  117. Michael says:

    Mr Tranberry, I don’t actually have a problem with CS5 under 10.10. I just wanted to commend you for your patience and thoroughness on this forum. You have answered some of the same questions numerous times for different people, instead of just saying “see previous reply” or ignoring their posts altogether. I don’t know if you practice Transcendental Meditation or something, but I wish I knew whatever your trick is! After several years in customer service myself, I must applaud your efforts. In these days of robot-like tech support reps following scripts, it’s refreshing to witness real customer assistance still being administered. As I know that most people only reach out to vendors when there is a problem (I am guilty of this as well), I thought I should make a point to say: Thank you.

    (PS also very much appreciate the Weird Science reference on your blog)

    • Hey. Thanks Michael! Appreciate that and glad you got the reference. 🙂 I think you’re the first to get it.

      • Nate Dobbins says:

        Jeffrey…I too want to second Michael’s thoughts. I really appreciate your helping out. My issue was never resolved, but I am waiting to see if it something on Apple’s end that will get corrected. Again, thank you for the help and advice you were able to provide.

  118. dunc says:

    I don’t know whats going on but the cropping function is so slow it is non-existent, also the program keeps quitting and unable to open itself again so I have to restart my computer. Said this before and will again, very unimpressed with Yosemite and wish I had never upgraded.

  119. Liaison says:

    Am I understanding this correctly, Java will not work on the latest Apple upgrade (OS X Yosemite V 10.10.2? I have tried 3 times to update it on my iMac. Each time it says I was successful, only when I open up Photoshop, it tells me “To open “Adobe Photoshop CS%.1.app” you need to install the legacy Java SE 6 runtime.” I follow the instruction and it still won’t open. Now what?? Help?

  120. Care says:

    Every time I am working with Photoshop CC (newest version) on my Macbook Pro (almost 1 year old) Yosemite 10.10.2 my whole Mac is freezing and I can’t do anything but start it new with the power switch. Please help!

    • A system hang or freeze requiring a computer restart usually means a low level failure such as a driver (video card driver, etc), failing/damage hard disk, damaged OS installation, or failing hardware (hard disk, video card, etc). May be time to run to an Apple Store to run some system/hardware diagnostics.

  121. Danny says:

    Just installed yosemite on my I-mac and now its causing photoshop cc to not fill the screen on my cintiq 12 wx, theres a small gap between the menu bar on the cintiq and photoshop and everytime i try to move it it jumps back to the original place.

  122. Steven says:

    I have a similar that was inquired about back in January 2015 where we are running Photoshop CS5.5 from the Design Standard Suite. When we attempt to save a Photoshop file to a Mac Mini Server that is running Yosemite 10.10.3 and Server OS X v4.1 that we all have administrative access to, we get the error “Could not save as “filename” because write access was not granted. Both Illustrator and InDesign (and all other apps) work fine. We can even reopen them and re-save the files. On the server I have done a permissions repair and restart of the machine. Mac clients (iMac and MacBook Pro’s) are all on Yosemite 10.10.3. This was working fine when the Server was running OS X 10.9.5 and OS X Server 3.2. The only recent change to the server has been the upgrade to Yosemite and the new Server software. Any updates on why this is happening?

  123. Yoel says:

    Would sincerely appreciate some enlightenment on the issue of the shoe-lace bug and other bugs with Yosemite/Cintiq24hd/Photoshop

    These are the current options for Yosemite + Photoshop in terms of brush line quality on Cintiq:
    1) Photoshop CS5= Good:good line quality. Bugs: flickering cursor on corners of palettes, search engines also have flickering when window is above PS, PS crashes when color of frame is selected in full screen. (this is with all updates)
    2) Photoshop CS6 without White window workaround= Good: good line quality. Bugs: delay when using zoom tool with Cintiq. Delays by other keys as well.
    3) Photoshop CS6 with White window= Good: No more delay. Bugs: pressure sensitive lines end with shoelace effect where line does not taper off to minimum and instead awkwardly retains size for a distance.
    4) Photoshop CC: same as Photoshop CS6
    5) Photoshop CC2014 Smoothing on: White-window has been integrated into program resulting in poor line quality but zoom is smooth
    6) Photoshop CC2014 Smoothing off;jagged curves which are horrible and rapid taper which is better than shoelace, but not great.

    As you can see on Yosemite there is currently not a SINGLE bug free option for using Photoshop with a pressure sensitive Cintiq 24hd. According to friends things were not this way on Mavericks.

    • WhiteWindow plug-in is not necessary with CC 2014 and latest Yosemite updates.

      • Yoel says:

        “WhiteWindow plug-in is not necessary with CC 2014 and latest Yosemite updates.”
        Thanks for your response.

        I suspect Whitewindow has been integrated into the software itself because I see the effects of it on the shoe-lace bug.

        Either way that is totally irrelevant to the main point.

        As of now with latest Yosemite and Photoshop there is a shoe-lace effect bug when using a pressure sensitive screen such as a Wacom Cintiq 24hd (irrelevant of which wacom driver) The only way to ameliorate the bug somewhat is to turn off smoothing which causes segmented curves.
        I was just bringing up the Whitewindow plug-in because in previous versions such as CS6 if you did not use the plug-in you would not have the shoe-lace bug in Yosemite. However you would have the other problems.

        Here is the bottom line:

        As of now there is NO WAY to draw a simple pressure sensitive straight line in Photoshop CC 2014/ Yosemite without an ugly shoe-lace effect at the tapered end of the line. I would consider that a significant problem. Do you know of any solution other than turning off “smoothing” which messes with the curves?

        • Yoel says:

          Also, as I pointed out, according to my colleagues this problem does not appear in Mavericks – only Yosemite with White Window plugin OR CC2014 with or without the plugin (which as you pointed out is not necessary for CC2014)

          • Yoel says:

            Still hoping for some enlightenment on the shoe-lace end stroke bug issue. Isn’t it noteworthy that Photoshop is incapable of making a decent pressure sensitive brush stroke in all it’s versions other than Cs5 on a Mac running Yosemite?
            Why would it not be a high priority for a painting program to be incapable of its most basic function?

      • Yoel says:

        I would be extremely grateful for some acknowledgment regarding the shoe-lace bug issue in all versions of Photoshop CC.

        There is simply no way to paint a line that has a consistent smooth tapered ending— unless you turn the “smoothing” off which results in jagged curves!

        How could this not be a major issue that Photoshop is incapable of painting a smooth line?

  124. Matthew Pope says:

    Hi,
    Im using Yosemite on a MacBook Pro and photoshop cs6 isn’t responding at all outside of the program.
    I try to force quit and nothing happens, it seems to be completely frozen but everything else on my computer is working fine, I just can’t open or quit photoshop.
    HELP PLEASE

  125. evelyn perez says:

    Controls for lighting effects in CS6 using a iMac (2013) and OS10.10 do not work

    The controls for Filter/Render/lighting effects in CS6 do not work on a one-year old iMac running Yosemite. According to the many forums I have visited it maybe caused by 64b, which needs to be changed to 32b for the Photoshop app. Unfortunately when I do “File get info” the option that used to be there to check 32b is no longer available in Yosemite. I also made sure to changed image to 8bit – does not work
    Opened in CS5 and installed legacy Java SE6. Image is 8bit, but still cannot see Filter/Render/Lighting effects using legacy Java. Please help. Thank you.

    • Lighting Effects requires a video card that has 512MB VRAM. It may help if we could see your Photoshop System Info. Directions for sharing your system info from Photoshop:

      http://feedback.photoshop.com/photoshop_family/topics/photoshop_how_do_i_share_my_system_information

      • evelyn perez says:

        This is the system info. I have also restarted in “safe mode”, but when I do this the lighting effects are grayed out.
        —-
        Adobe Photoshop Version: 13.0.6 (13.0.6 20131025.r.54 2013/10/25:21:00:00) x64
        Operating System: Mac OS 10.10.3
        System architecture: Intel CPU Family:6, Model:60, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
        Physical processor count: 4
        Processor speed: 3400 MHz
        Built-in memory: 32768 MB
        Free memory: 19246 MB
        Memory available to Photoshop: 31218 MB
        Memory used by Photoshop: 67 %
        Image tile size: 1024K
        Image cache levels: 4
        The GPU Sniffer crashed on 5/26/15 at 10:33:08 PM
        OpenGL Drawing: Enabled.
        OpenGL Drawing Mode: Basic
        OpenGL Allow Normal Mode: True.
        OpenGL Allow Advanced Mode: True.
        OpenGL Allow Old GPUs: Not Detected.
        OpenCL Version: 1.2 (Feb 27 2015 01:29:10)
        OpenGL Version: 2.1
        Video Rect Texture Size: 16384
        OpenGL Memory: 2047 MB
        Video Card Vendor: NVIDIA Corporation
        Video Card Renderer: NVIDIA GeForce GTX 775M OpenGL Engine
        Display: 1
        Main Display
        Display Depth: 32
        Display Bounds: top=0, left=0, bottom=900, right=1600
        Video Renderer ID: 16918308
        Video Card Memory: 2048 MB
        Application folder: /Applications/Adobe Photoshop CS6/
        Photoshop scratch has async I/O enabled
        Scratch volume(s):
        Startup, 930.7G, 654.7G free
        Required Plug-ins folder: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/
        Primary Plug-ins folder: /Applications/Adobe Photoshop CS6/Plug-ins/
        Additional Plug-ins folder: not set

        Optional and third party plug-ins:

        Analog Efex Pro 1.0.11.180, Copyright ©2000-2014, Google – from the file “Analog Efex Pro.plugin”
        Analog Efex Pro 2 2.0.8.456, Copyright ©2000-2014, Google – from the file “Analog Efex Pro 2.plugin”
        BackgroundFilter 2.2.20.456, Copyright ©2000-2014, Google – from the file “BackgroundFilter.plugin”
        Color Efex Pro 4 4.3.20.456, Copyright ©2000-2014, Google – from the file “Color Efex Pro 4.plugin”
        Dfine 2 2.2.20.456, Copyright ©2000-2014, Google – from the file “Dfine2.plugin”
        FineStructuresFilter 2.2.20.456, Copyright ©2000-2014, Google – from the file “FineStructuresFilter.plugin”
        HDR Efex Pro 2 2.2.20.456, Copyright ©2000-2014, Google – from the file “HDR Efex Pro 2.plugin”
        Hidden Topaz Labs Denoise – from the file “TopazRemaskAutomate.plugin”
        Hidden Topaz Labs ReMask Automate plugin – from the file “TopazRemaskAutomate.plugin”
        HotPixelsFilter 2.2.20.456, Copyright ©2000-2014, Google – from the file “HotPixelsFilter.plugin”
        Merge to HDR Efex Pro 2 2.2.20.456, Copyright ©2000-2014, Google – from the file “HDR Efex Pro 2 Automation.plugin”
        Nik Collection Selective Tool 2.1.25.456, Copyright ©2000-2014, Google – from the file “SelectivePalette.plugin”
        Perfect Batch 9 Suite 9.5.0 (Suite 9), Copyright � 2015 on1. All rights reserved. – from the file “Perfect Batch 9-suite.plugin”
        Perfect BW 9 Filter 9.5.0 (Suite 9), Copyright © 2015 on1. All rights reserved. – from the file “Perfect B&W 9-suite.plugin”
        Perfect BW 9 Smart Filter 9.5.0 (Suite 9), Copyright © 2015 on1. All rights reserved. – from the file “Perfect B&W 9-suite.plugin”
        Perfect BW 9 Suite 9.5.0 (Suite 9), Copyright © 2015 on1. All rights reserved. – from the file “Perfect B&W 9-suite.plugin”
        Perfect Effects 9 Filter 9.5.0 (Suite 9), Copyright © 2015 on1. All rights reserved. – from the file “Perfect Effects 9-suite.plugin”
        Perfect Effects 9 Smart Filter 9.5.0 (Suite 9), Copyright © 2015 on1. All rights reserved. – from the file “Perfect Effects 9-suite.plugin”
        Perfect Effects 9 Suite 9.5.0 (Suite 9), Copyright © 2015 on1. All rights reserved. – from the file “Perfect Effects 9-suite.plugin”
        Perfect Enhance 9 Filter 9.5.0 (Suite 9), Copyright © 2015 on1. All rights reserved. – from the file “Perfect Enhance 9-suite.plugin”
        Perfect Enhance 9 Smart Filter 9.5.0 (Suite 9), Copyright © 2015 on1. All rights reserved. – from the file “Perfect Enhance 9-suite.plugin”
        Perfect Enhance 9 Suite 9.5.0 (Suite 9), Copyright © 2015 on1. All rights reserved. – from the file “Perfect Enhance 9-suite.plugin”
        Perfect Portrait 9 Filter 9.5.0 (Suite 9), Copyright © 2015 on1. All rights reserved. – from the file “Perfect Portrait 9-suite.plugin”
        Perfect Portrait 9 Smart Filter 9.5.0 (Suite 9), Copyright © 2015 on1. All rights reserved. – from the file “Perfect Portrait 9-suite.plugin”
        Perfect Portrait 9 Suite 9.5.0 (Suite 9), Copyright © 2015 on1. All rights reserved. – from the file “Perfect Portrait 9-suite.plugin”
        Perfect Resize 9 Engine Automation 9.5.0 (Suite 9), Copyright © 2015 on1. All rights reserved. – from the file “Perfect Resize 9-suite.plugin”
        Perfect Resize 9 Engine Filter 9.5.0 (Suite 9), Copyright © 2015 on1. All rights reserved. – from the file “Perfect Resize 9-suite.plugin”
        Perfect Resize 9 Filter 9.5.0 (Suite 9), Copyright © 2015 on1. All rights reserved. – from the file “Perfect Resize 9-suite.plugin”
        Perfect Resize 9 Suite 9.5.0 (Suite 9), Copyright © 2015 on1. All rights reserved. – from the file “Perfect Resize 9-suite.plugin”
        ShadowsFilter 2.2.20.456, Copyright ©2000-2014, Google – from the file “ShadowsFilter.plugin”
        Sharpener Pro 3: (1) RAW Presharpener 3.1.20.456, Copyright ©2000-2014, Google – from the file “SHP3RPS.plugin”
        Sharpener Pro 3: (2) Output Sharpener 3.1.20.456, Copyright ©2000-2014, Google – from the file “SHP3OS.plugin”
        Silver Efex Pro 2 2.2.20.456, Copyright ©2000-2014, Google – from the file “Silver Efex Pro 2.plugin”
        SkinFilter 2.2.20.456, Copyright ©2000-2014, Google – from the file “SkinFilter.plugin”
        SkyFilter 2.2.20.456, Copyright ©2000-2014, Google – from the file “SkyFilter.plugin”
        StrongNoiseFilter 2.2.20.456, Copyright ©2000-2014, Google – from the file “StrongNoiseFilter.plugin”
        Tone Mapping 2.2, Copyright 2006-2012 HDRsoft – from the file “ToneMapping.plugin”
        Topaz Adjust 5 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated – from the file “Topaz_adjust5.plugin”
        Topaz B&W Effects 2 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated – from the file “Topaz_BW2_Effects.plugin”
        Topaz Clarity CS3 (10.0) ©1993-2007 Adobe Systems Incorporated – from the file “Topaz_clarity.plugin”
        Topaz Clean 3 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated – from the file “Topaz_clean3.plugin”
        Topaz DeJpeg 4 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated – from the file “Topaz_dejpeg4.plugin”
        Topaz DeNoise 5 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated – from the file “Topaz_denoise5.plugin”
        Topaz Detail 3 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated – from the file “Topaz_detail3.plugin”
        Topaz Glow CS3 (10.0) ©1993-2007 Adobe Systems Incorporated – from the file “Topaz_Glow.plugin”
        Topaz Impression CS3 (10.0) ©1993-2007 Adobe Systems Incorporated – from the file “Topaz_Impression.plugin”
        Topaz InFocus CS3 (10.0) ©1993-2007 Adobe Systems Incorporated – from the file “Topaz_infocus.plugin”
        Topaz Lens Effects CS3 (10.0) ©1993-2007 Adobe Systems Incorporated – from the file “Topaz_Lens_Effects.plugin”
        Topaz photoFXlab CS3 (10.0) ©1993-2007 Adobe Systems Incorporated – from the file “Topaz_photofxlab.plugin”
        Topaz ReMask 3 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated – from the file “Topaz_remask3.plugin”
        Topaz ReMask 4 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated – from the file “Topaz_remask4.plugin”
        Topaz Simplify 4 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated – from the file “Topaz_simplify4.plugin”
        Topaz Star Effects CS3 (10.0) ©1993-2007 Adobe Systems Incorporated – from the file “Topaz_Star_Effects.plugin”
        Viveza 2 2.1.20.456, Copyright ©2000-2014, Google – from the file “Viveza2.plugin”
        Plug-ins that failed to load: NONE
        Flash:
        onOne
        Mini Bridge
        Kuler
        Installed TWAIN devices: NONE
        —-
        Thank you, Jeff.

  126. evelyn perez says:

    After resetting the preferences, lighting effects are working fine. I disabled the 3rd party plugins, but they were not the problem. Thank you for your help!

  127. Misty says:

    I’m having a terrible time with Photoshop CC on a brand new Retina 5k iMac. The 2.0 or above versions do not work. It says an unrecoverable error has occurred. I have reproduced this 3 times on s clean install of Yosemite with NOTHING else installed. The only version that works is 1.0 and 1.1. Does not do this on my MacBook also with Yosemite.

    One time I got it to run. I restarted the computer and same error…
    Unfortunately uninstalling, removing preferences, and running cleaner did not fix it
    Once that error pops up.I have to erase the hard drive and do.a clean install of Yosemite. I think it may be related to the app store. Updating anything screws up Photoshop CC permanently

    Extremely frustrating.
    Also don’t ever install java on. Yosemite if you hope to run Dreamweaver CC. On one of my many system installs I followed advice to install java first. DW would not open. Again uninstalling java and reinstalling DW did not fix. Had to wipe the system.

  128. vania says:

    i have some problem with photoshop cc 2014.2 and Yosemite.
    I’m trying to open a file video but PS crashes every single time.

  129. Ted Orland says:

    I recently installed Mac OS 10.10.3 on my iMac, installed the newest Driver for my Epson 3800 printer, and then downloaded & installed Photoshop CC v. 14.2.1.
    Photoshop CC itself works perfectly well. When I try to print from Photoshop, however, I get a dialog box saying, “There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents”. After that happens, the printing options in the Photoshop menu are dimmed out until I close and reopen the program.
    I have tried everything, from simply restarting Photoshop, to turning the Mac off and restarting, to reinstalling the newest Epson Driver, and a dozen variants of the preceding. Nothing works — I still get that same dialog box response each time.
    Curiously, I can still print perfectly well from my copy of Photoshop CS4, as well as from Adobe Acrobat, and from every other program in my computer. Photoshop CC is the ONLY program on my computer that fails.
    Why?

    • The 3800 is an ancient printer and wasn’t designed to work with modern OSes, print API, etc.

      Did it work properly prior to upgrading to Yosemite? I don’t recommend that customers upgrade to Yosemite without doing testing to ensure that it will work for their needs with their current hardware and drivers.

      If it’s not obvious, you should never upgrade your critical production environment before testing. Always use a separate partition or drive.

      Also, see this document from Apple on troubleshooting printing on OS X: http://support.apple.com/en-us/HT201539

  130. Ted Orland says:

    After leaving your site yesterday, I found a thoroughly wonderful video made by Juliane Kost (also on the Adobe site) that explained how to reset Photoshop’s Prefs file — and that solved the problem! In other words, the underlying source of the printing problem traced back to ADOBE, not to Epson or Apple.
    So before you dump on everyone else as the source of a problem, perhaps you should first look closer to home for a solution. If I were to follow your directions, I would spend endless hours setting up partitions, running tests, and perhaps spending a thousand dollars on a new printer — and still would have been no closer to resolving the actual problem.

  131. George says:

    With IOS 10.10.3 and Lightroom CC, I was unable to import photos from Aperture. I spent several hours with Adobe help trying to accomplish this. Is there a fix in the future. Since Aperture in longer being supported, I would like to migrate to Lightroom.

  132. Louise says:

    Hi,

    Im running on Yosemite 10.10.3 and I am unable to download CS2 program. Is this because the system Im on is too new for the old CS2 program or is there a way around it? Any input would be kindly appreciated! Basically I just want to brush up my skills for a while on illustrator before I go ahead and purchase. Thanks.

  133. Katia says:

    I am going to buy an iMac, I have a photoshop for Windows. Do I need to buy another program for my new computer?

  134. YuChao says:

    Hi,
    I use new imac retina 5k (i5, 24gb ram, AMD Radeon R9 M290 ) and still encounter some lag issues in CS6/CC2015. Painting is a bit laggy . ctrl + z will be delayed.

    Help!

  135. Lee says:

    This is a very long thread, tried my best to go through it all, have not seen my issue yet.

    I just upgraded to Yosemite, I have Photoshop CS6.
    When using the spot healing brush, it shares my selection like always, but then I does not just perform the healing and go away like it used to. The shaded part stays there until I click with the brush somewhere else…

    Anyone else having this issue or know of a solution?

  136. John Epstein says:

    I bought a new MBP with Yosemite 10.10.4 and cannot get PS4 to open. The error message says that Licensing has stopped working
    Error 150:30

    I have the original CD and serial number and I really want to get it working. I don’t have time right now to learn a new version of photoshop. Any help getting it working is much appreciated.

    • Try the solution here: https://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html

      Usually a reinstall will fix the licensing file that was damaged by the OS update.

      • John Epstein says:

        Ok, I had that link before. What was really tripping me up was that after I found the library folder, there was no flexnet publisher to delete. Then when I went to step 2, I kept trying to open the license recovery launcher by double clicking on it rather than doing it through the terminal screen (it won’t let you open it this way saying that “Power PC apps are no longer supported”). For anyone else trying to do the fix, first open the terminal screen. Once I opened the terminal window and typed sudo python (and yes, I confirmed you actually need the space after it for it to work), I had to drag LicenseRecover.py, not LicenseRecoveryLauncher to the terminal window and then after following the directions…..it worked!!!!! Thank you so much. I have been working on this for almost two weeks and it seems to be finally working. Two thumbs up!!!

        • GBx says:

          New guy here. Having the same License issue. Tried the drag-drop of the python script but get a SyntaxError. Not a heavy-duty user so might have missed an assumed step? Any updates on the method for Yosemite that doesn’t include a re-install?

  137. eLma says:

    Hi,

    I have Photoshop CS6 and I’ve just installed Yosemite. Since that, my toggle dialogue on/off in action doesn’t work. But when I run my action in CS5, it’s working. Just to precise, I create my action in CS6.

    Is there a solution for that?

    TY

  138. Gerald says:

    Hello Jeffrey,
    I installed Yosemite last August and am running the latest version of CS6 (13.0.6). The only issue that I noticed was a very slow boot time for CS6 which I asked your advice on how to rectify it. I followed all the steps (Preferences, Plug-ins check etc.) but no change. Now I’m getting the following dialogue box when I boot CS6, but even with this, all the functionality of CS6 is intact with no problems processing any image. The only software change that I’ve made on my system that is coincident with the appearance of this warning was an update to the latest version of Java. I would presume that that is indeed just a coincidence.

    “One or more files in the Adobe Application Support folder, necessary for running Photoshop, are missing. Please run the Photoshop installer and re-install Photoshop.”

    Any thoughts/suggestions? Thanks for helping!
    Regards,

    Gerald

  139. Gerald says:

    Jeffrey,

    p.s. I also removed the Adobe Flash Player as per the removal instructions posted by Adobe.

  140. Gerald says:

    Hello Jeffrey,
    Thanks for your help! Does a reinstall reset preferences, workspaces, custom keystrokes? Is there any effect on plug-ins or any other aspect of CS6 that I would have to redo to bring to it my current operational set-up? I ask this simply because the hassle of a reinstall might not be worth it given that the image processing funtionality is unimpaired. I appreciate your counsel!
    Regards,
    Gerald

  141. Stuart says:

    Does photoshop cc for Mac require Java?
    I am debating subscribing to Photoshop CC for my Mac which does not have Java installed. Is it necessary to install Java in order to install and/or run Photoshop CC? I have the same question regarding Flash, which is also not installed on my Mac.

  142. Stuart says:

    Jeffrey,
    Thanks for your quick response.
    Stuart.

  143. cora says:

    Dear Jeffrey,
    really seams so, that you are the profi here :-). fine, hope you can give me best advice:
    I am using OS X 10.7.5 and want to update to yosemite 10.10.
    very important: using indesign CS 5.5., Photoshop CS 5 and Illustrator CS 5.1.
    Can I use all three after installing yosemite further?
    Or there will be some greater problems?
    Thanxs for your answer before!
    CORA

    • Photoshop CS5 should run fine. Not sure about Illustrator or InDesign. Note: CS5 wasn’t designed nor extensively tested to run on this new OS. I don’t recommend that customers upgrade to a new OS without doing their own testing to ensure that it will work for their needs with their current hardware and drivers.

      If it’s not obvious, you should never upgrade your critical production environment before testing. Always use a separate partition or drive.

      I also recommend that you do a clean install of the OS and your software. I often see issues introduced via upgrade and with user migration assistant. (like this one and other permissions related issue)

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