Author Archive: Jeffrey Tranberry

Photoshop Touch Updates for iOS and Android Devices (1.3.5/1.7.5) Now Available

Photoshop Touch updates for iOS and Android—phone (v1.3.5) and tablet (v1.7.5)—are now available on the App Store and Google Play.
What’s New:

  • Added support for Samsung Galaxy Note 4
  • Updated the manual upload & download of files to Creative Cloud
  • Removed automatic sync of files to Creative Cloud
  • Fixed miscellaneous bugs in the app

Due to changes with our Creative Cloud file syncing services, automatic syncing has been removed from Photoshop Touch. Make sure you’re on the latest version. This is part of a larger effort to improve features, functionality and reliability of our services in order to provide a better experience across all of our applications.

See these instructions on how to manually manage files between Creative Cloud and Photoshop Touch.

Provide feedback for the Photoshop Touch product team here:

Photoshop 2014.2.1 Update Now Available

Photoshop 2014.2.1 Update (10/20/2014)

10/20/2014 – Today we released Photoshop CC 2014 update version 2014.2.1 (Mac and Windows), resolving the following issues:

  • Fix for crash when copying contents of a layer mask and then switching to a different application
  • Fix for crash when opening a file with missing fonts
  • Fix for crash when rendering a 3D depth map mesh
  • Fix for writing a 3D file to PDF that results in 0 – bytes
  • Fix for crash when running Photoshop the same time that AMD GPU Driver Utility is running
  • Fix for inability to paint on 3D depth map
  • Fix for crash when regenerating UVs on a rigged Collada file
  • Fix for crash when using Lighting Effects filter
  • Fix for crash when opening Extract Assets on Windows system running at greater than 100% UI scaling

How to get the updates

  1. Look for the update in the Creative Cloud application and click “Update”. (Quit and restart the Creative Cloud application if you don’t see the update)
  2. If you don’t have the Creative Cloud application running, start Photoshop 2014 and choose Help > Updates.
  3. The Adobe Application Manager will launch. Select Adobe Photoshop CC 2014and choose Update.

How to confirm that the Update worked:

  1. In Photoshop, choose Help > About Photoshop (Win), or Photoshop > About Photoshop (Mac)
  2. The version is listed in the about dialog

Give us feedback!

Once you’ve updated to the newest version of Photoshop, don’t forget to leave us feedback about your experiences. The quality of Photoshop wouldn’t be what it is today without our passionate and loyal customers around the world. Giving us regular feedback helps us to find and fix issues that we may otherwise not know about. We are listening.

Here are a few ways that you can send us feedback:

Photoshop & Mac OSX 10.10 (Yosemite)


The Photoshop team has tested the following versions of Photoshop on Mac OSX 10.10 (Yosemite) and found no issues specific to this operating system:

  • Photoshop CC 2014 (2014.2)
  • Photoshop CC (14.2.1)
  • Photoshop CS6 (13.0.6; 13.1.2)

Please make sure your version of Photoshop is up-to-date and that the Creative Cloud app is up-to-date as well.

If you do encounter an issue, please let us know.

For compatibility with other Adobe applications, see the following doc: Mac OS X Yosemite (10.10) compatibility FAQs

Photoshop CC to 2014: Where’s my stuff? (Settings, workspaces, presets, panels, plug-ins)

Some common questions came up after the 2014 release of Photoshop CC which were mainly centered around the theme of “Where is my stuff?”… more specifically:

Welcome2014Why a separate, new version for 2014?

“Why do I now have two versions of Photoshop installed?” is  is at the heart of the confusion. The 2014 release of Photoshop CC (2014.x) is a completely separate application from Photoshop CC (14.x). But, why?

The most common reaction is: “I thought the whole idea around Creative Cloud was there wasn’t going to be new versions…just continuous updates.” In theory, yes, but there are times when software and hardware changes require us to make more radical changes to the application. We may need to change hardware or OS compatibility as we continually modernize our software. We may need to cull some existing features as part of an architectural spring cleaning. Some applications may need to make changes to their file format. Some changes may break compatibility with old plug-ins or device drivers.

In the past, we regularly released separate, full versions that you could go back to for compatibility reasons – perhaps to work with a client on an older version, or to eke out a few more years from an ancient computer, scanner, printer or favorite plug-in that was no longer being developed. If you’re a long time Photoshop user, you’ve lived through compatibility changes with shifts from 32-bit to 64-bit OSs and hardware, and older shifts for things like OS9>Mac OS X, PPC>Intel, etc.

With the 2014 release, there were enough major changes to necessitate the release of a new full version. By default, we install full new versions on release, however you can uninstall the prior version if you like.

In the future, should the need to release a new full version arise, I’d like to see us provide a way to replace the current version by default, but also offer a way for you to decide if you want both versions installed.

Why aren’t my settings, workspaces and presets synced?

Photoshop has provided a way to Migrate Presets between versions since CS6. In CC, the idea of Sync Settings was introduced. There currently are some subtle differences/behaviors between Migrate Presets and Sync Settings that need to be considered.

  • Sync Settings synchronizes settings between installations of the same major version of Photoshop. For example, settings are synchronized between a Photoshop CC version 2014.0 installation and a Photoshop CC version 2014.1 installation.
  • Sync Settings does not synchronize settings across installations of different Photoshop major versions. For example, Photoshop CC version 14.1 settings are not synchronized with an installation of the 2014 release of Photoshop CC (2014.0).
  • Migrate Presets works to migrate your presets from one major version of Photoshop to another major version of Photoshop locally on a single computer. For example, if you have Photoshop CC, you can migrate your presets from Photoshop CC (14.x) to the 2014 release of Photoshop CC (2014.x) if they are installed on the same computer.

There are two ways to Migrate Presets:

  • When you first launch the newer version of Photoshop, you are prompted to migrate the presets/settings. Choose Yes.
  • At any point in time, select Edit > Presets > Migrate Presets to migrate settings.

After you Migrate Presets from Photoshop CC (14.x) to the 2014 release of Photoshop CC (2014.x), you can use Sync Settings to synchronize those settings across computers on which the 2014 release of Photoshop CC (2014.x) is installed.

In the future, I’d like to see us auto-magically handle Preset Migration and Sync Settings for any update, whether it’s a minor version update or a full version upgrade so that when you launch the new version, all your settings, workspaces and presets will be available.

Where are my plug-ins? Where are my Extensions? Why is the Extensions menu disabled?

3rd party plug-ins using their own installation mechanism aren’t automatically moved or syncronized between major versions. Often, 3rd party plug-ins put required files for things like DRM (activation) in directories outside the plug-in folders. For this reason, just moving the plug-ins between versions can sometimes break things. It’s always best to go to the 3rd party developer’s website and download the installer for the latest compatible version.

If you installed extensions in CS6 or CC (v14) using the Extension Manager, your 3rd party extensions aren’t automatically synchronized between major versions. Further, extension panels using Flash are no longer supported. We’ve worked with 3rd party developers to migrate most panels to use the new SDK/HTML5 so they are compatible with the 2014 release of Photoshop CC.

There is good news for customers who use plug-ins and panels. With the advent of Adobe Add-ons, add-on products (including extension panels, plug-ins, scripts and presets) installed from the Add-ons site will automatically be synchronized between desktops and compatible application versions.

In the future, I’d like to see us continue to work with 3rd party developers to use Adobe Add-ons such that the synchronization story is stronger for plug-ins and extensions panels.

We’d love your feedback!

Let me know if you have any feedback on other improvements you’d like to see. You can share your feedback here in the comments section or via the following links:

Photoshop CC 2014/HTML5 Compatible Extension Panels

kulerAs mentioned in my Photoshop: Spring Cleaning post, panels created using Flash are no longer supported in CC 2014 or later. We’ve worked closely with developers to migrate their panels to our new SDK (Software Developer Kit) which use HTML5.

Here are some HTML5 panels that are currently available for Photoshop 2014:

If you are a developer and don’t see your panel here, or you want help getting your panels on Adobe Add-Ons, just let me know.

Panels available from Adobe Add-ons

  • Adobe Emailer – By Russell Brown – Prepping images and attaching them to an email just got a lot easier with the Adobe Emailer panel. This panel takes advantage of new technology in Photoshop to resize, save, sharpen, and email your photos all in one go
  • Adobe Paper Textures Pro – By Russell Brown – Add textures to your images with this great new panel for Adobe Photoshop CC and CC 2014. Included with this panel is a wonderful sampler set of textures from Fly Paper Textures. You can also add your own custom textures for even more creative possibilities
  • Kuler Panel PS CC 2014 – By Adobe – Create color themes in a fresh new way with Kuler. Capture colors anywhere with a snap of your iPhone camera, customize themes any way you choose, and use them instantly in Photoshop to enrich your designs
  • Generator Config – Simple panel to configure Adobe Generator
  • PS Tools – By Davide Barranca – Configurator-like replacement as a Tools panel for Photoshop CC 2014
  • Floating AdjBy Davide Barranca – This free extension will allow you to Create and Modify all kinds of Adjustment Layer in Photoshop (Curves, Hue/Saturation, Color Lookup, etc) from a big, floating window
  • Theme Switcher – By Davide Barranca – Change the four Photoshop GUI theme colors (Original, LightGray, MiddleGray, DarkGray) from a handy extension with a minimal interface
  • Advanced Local Contrast Enhancer (ALCE)  – By Davide Barranca – An easy-to-use and powerful Photoshop tool to effectively improve and finely tune the Local Contrast of an image, by means of a smart algorithm which avoids the clipping issues typical of other methods. The user interface is simple and clean, with just one slider and an opacity value, allowing the user to customize the effect in a straightforward way
  • Fixel Detailizer 2 PS – By Fixel Algorithms
    Detailizer decomposes the image into 5 different details scales (Multi “Frequency Separation” at once) to allow a complete control of the contrast level of each detail scale level. Detailizer benefits from an innovative Wavelets based algorithm. Using Detailizer, controlling and enhancing the details and contrast level at each scale is just as easy as using Hi-Fi Equalizer
  • WebZapBy UI Parade – WebZap is a plugin that provides Photoshop with additional tools and functionalities that are designed to assist web developers with their mockup and ui design workflow
  • DevRocket – By UI Parade – If you are an iOS ui designer, then you’re going to love DevRocket. It’s packed with must have features and tools that are specifically designed to make your iOS Photoshop workflow more efficient
  • JetPack – By UI Parade – JetPack is a powerful Photoshop extension that’s been developed with icon designers in mind. It features 4 exceptionally useful workflow tools that will not only save you heaps of precious design time but also enhance the entire icon design experience in Photoshop
  • Glifo – By UI Parade – Export your PSD’s vector icons as an icon web font, with a single click
  • The Animator’s Toolbar CC – By Photoshop Animation – The Animator’s Toolbar provides access to the Timeline Panel functions and a basic layer labeling function with the click of a button. The Animator’s Toolbar is designed to dock directly above Photoshop’s Timeline Panel but can now also be used as a tool-strip or a regular panel
  • TimeTracker Pro CC – By CreativeWorx – TimeTracker Pro automatically and privately captures your activity and produces a timesheet on demand
  • LiveShare PS – by InVision – With LiveShare PS you can now broadcast any Photoshop document to as many people as you want through an instant LiveShare meeting. If you make a change to your Photoshop document, they’ll instantly see your changes in the LiveShare meeting—you don’t even have to hit the save button
  • Dodge and Burn 2 – By André M. Hünseler – An extension panel for professional retouchers that use non-destructive dodge and burn techniques
  • Webbsy – By Stay Designers Inc. – Webbsy takes a Photoshop image and creates a web page coded using best practices that works in all major browsers and is ready for you to easily tweak to perfection
  • BrowserBee – by – Present your website layout as a browser view or just use BrowserBee as a Browser Preview. The Photoshop plugin will help you to put your website layout in one of six browser variants with only one click
  • ShopMyApp Exporter – By Invasion Design – ShopMyApp Prototyper is a a mobile app prototyping service that allows you to export Photoshop wireframes and designs as interactive prototypes with zero coding
  • Space Equal – By Chuck Uebele – This HTML extension panel will distribute layers with equal spacing
  • Move Layers – By Chuck Uebele – This extension panel allows you to move or duplicate one or more layers within the same file or to a different file without having to drag them
  • Edge FX pro – By Sebastien Piconnier – Edge FX pro lets you add arty edges to your images, quickly and easily
  • MyColorPicker – By Yannick le Restif – MyColorPicker is a color picker that is simple & compact
  • Swatchy – By Konstantin Gorodinskiy – Swatches manager panel for Photoshop
  • Retro Mini – By Юрий Поддубный – Create retro photo effects with this panel
  • Chroma Key Extract – By Юрий Поддубный – Cut chroma key two ways, fine tuning, cut chroma key from video
  • Get Localization for PS – By Get Localization – Export all the text content from a Photoshop file for translation. Then easily import the translated text back into your Photoshop file for image export
  • Long Shadow Generator 2 – By RayPS – A Photoshop extension to create long shadows with one click
  • Photoshop Color Wheel – By – An advanced color picker plugin panel
  • Photoshop Art Packer – By Layerhero Software –  Copy used fonts, collect Linked Smart Objects, and create package reports directly within Photoshop
  • Photoshop PNG Exporter – By Layerhero Software – PNG Hero exports your PSD layers & groups to PNG & JPEG files within seconds
  • Photoshop SVG Export – By Layerhero Software – Select the shape layers you want, click the Export button and your SVG images are ready to publish on your website

Panels available from 3rd Party Developers

  • GuideGuide By Cameron McEfee – GuideGuide makes dealing with guides in Photoshop painless
  • MagicPicker LiteBy Anastasiy – A special version of MagicPicker for Illustrator and Photoshop CC 2014
  • DOCOBy Creative Do – DOCO lets you view all your open documents in Adobe Photoshop and can quickly switch between them. No more trying to figure out which Photoshop document tab is the one you want. With real time preview, this is the panel you always wanted
  • AD Artbox 2 – by Circografico – AD Artbox 2 provides more than sixty high quality tools for illustrators.

Plug-ins available from Adobe Add-ons

  • Double USMBy Davide Barranca – No matter whether you use Sharpening to boost your images’ detail or as a creative tool to enhance the local contrast (HiRaLoAm sharpening, as Dan Margulis used to call it), so far it was impractical to control both strength (Amount) and Radius of Dark and Light halo’s components of the UnSharpMask Filter at the same time
  • Vitamin BWBy Davide Barranca – Vitamin BW gives a fresh breath to your Black & White conversion, featuring: Smart Contrast Enhancement; Toning; Good Old Times BW Color Filters (Yellow, Orange, Red, Green, Blue)

Additional Information:

2014 release of Photoshop CC: FAQ

I’ve assembled some Q & A around updating/upgrading to the 2014 release of Photoshop CC below. If you don’t see your question answered below, let me know in the comments section and I will try and answer. Continue reading…

2014 release of Photoshop CC: Separate 32-bit/64-bit installation

With the 2014 release of Photoshop CC, Creative Cloud will install the correct version of Photoshop for your Windows OS (operating system):

  • If you have a 32-bit version of Windows 7 or Windows 8, Creative Cloud will install the 32-bit version of Photoshop
  • If you have a 64-bit version of Windows 7 or Windows 8, Creative Cloud will only install the 64-bit version of Photoshop.

In order to optimize download and install time, we no longer package both the 64-bit and 32bit version in the same installer.

If you have a 64-bit version of Windows 7 or Windows 8 and require a 32-bit version of Photoshop for compatibility with legacy plug-ins or device drivers, you can download the 32-bit version of Photoshop here:

Additional info on the 2014 release of Photoshop CC:

Listening and Fixing: One Tough Photoshop Bug

The Adobe Photoshop team prides itself on listening to customers through all forms of customer support and social media channels. One of the most interesting issues that was reported was the following thread from our customer feedback site:

Adobe Community Help Keeps Popping Open

The backstory

Lunch room conversations usually revolve around the latest episode of a favorite TV show, but in the Photoshop Team’s Minnesota office, we often end up talking about our customer’s needs and the issues they face.

One of the oldest issues that was reported for Photoshop was one where on Windows occasionally, and seemingly randomly, the Photoshop help would launch in your default browser in the middle of a different Photoshop operation. Many times throughout the years, developers and quality engineers would try to reproduce and debug this particular issue to no avail. Occasionally, without trying, someone on the team would see the Photoshop help pop up and invariably think that they accidentally pressed “F1” which is the key that does launch the help from within Photoshop.

A breakthrough – Consistently reproducible steps

One day the automation was run with a flag that is normally reserved for our code coverage machines calld “Disable Quitting App”. Upon returning the next morning we saw the default browser had launched with a tab showing the Photoshop help. Having discussed this issue as one we’d desperately love to reproduce, we knew this was our chance to finally track it down and fix it!

We immediately took a picture of the screen and checked the logs for what was different between this automation run and the ones we normally run in our automation lab. It turned out that the combination of running all of the automation tests end to end in multiple loops as well as not quitting the application in-between groups of tests, caused the issue to be reproducible 100% of the time.

Debugging and slaying the bug

The next step was to narrow down the thousands of tests into a smaller atomic set that could be run while using a debugger. The Photoshop automation suite is vast and it takes most of the day especially if you are running all of the tests. After another couple days, there was a specific layer styles test that reproduced the issue but only when it was run in succession after a number of other tests completed first. If you ran the test individually, everything worked as expected.

At this point it was time to bring in the developers to look at the code in the debugger at the exact moment that it was reproducing. Developers are very good at fixing issues once they can consistently reproduce it, and this was no exception. Within 10 minutes the issue was fixed.

It turned out that an extra 3 lines of code were still in the product from an older Photoshop help system. When the new system was put in place for a a newer version of Photoshop, one extra “case” statement was left in the code and was executing occasionally when it shouldn’t have been when certain other variables lined up.

The Photoshop team was able to release a patch for Photoshop CC (14.2) as well as Photoshop CS6 ( to resolve this issue. Customers have confirmed that this fix is working and the team can now return to musing over other customer issues to tackle.

Providing feedback

The quality of Photoshop wouldn’t be what it is today without our passionate and loyal customers around the world. Giving us regular feedback helps us to find and fix issues that we may otherwise not know about. We are listening.

Here are a few ways that you can send us feedback:

Jeff Sass

Engineering Manager, Photoshop

Photoshop Touch for Android (1.2.1/1.6.1) updates available

Photoshop Touch updates for Android, tablet (v1.6.1) and phone (v1.2.1), are now available on GooglePlay.

Here is the “What’s New” list:

  • [Android phone only] Added option to turn on/off Android image picker (can be changed in Import Settings)
  • Fixed issues with saving / sharing a document
  • Improved feathering of soft brushes
  • Improved visibility of brush cursor on dark backgrounds
  • Several other bug fixes

Provide feedback for the Photoshop Touch product team here:

Photoshop to add 2X UI support, advanced gesture & stylus support for Windows 8

Adobe recently unveiled upcoming support for 2x user interface scaling for HiDPI Windows systems (Win 7/Win8) and advanced touch/gesture and stylus support for Windows 8 systems.


Michael Gough, VP of design at Adobe,  demonstrated these features at the Surface Pro 3 announcement event. Watch the webcast here (fast forward to the 32:00 minute mark) to see Photoshop specific content:


If you are interested in learning more about the upcoming release, sign-up and watch the keynote covering the 2014 release of Creative Cloud live on June 18th:

Additional Information