The quality of Photoshop & Bridge wouldn’t be what it is today without our passionate and loyal customers around the world. Giving us regular feedback helps us to find and fix issues that we may otherwise not know about. We are listening.
Here are a few ways that you can send us feedback:
1. In Photoshop, choose Help > Updates.
2. The Adobe Application Manager will launch. Select Adobe Photoshop CS6 and choose Update.
How to confirm that the Update worked
1. In Photoshop, choose Help > About Photoshop (Win), or Photoshop > About Photoshop (Mac)
2. For Mac perpetual customers, the version at the top should be Version: 13.0.4
3. For Win/Mac Creative Cloud members, the version at the top should be Version: 13.1.2
The quality of Photoshop wouldn’t be what it is today without our passionate and loyal customers around the world. Giving us regular feedback helps us to find and fix issues that we may otherwise not know about. We are listening.
Here are a few ways that you can send us feedback:
I’ve tried to collect a set of basic troubleshooting steps that should solve most problems encountered while using Photoshop. If you happen to encounter a crash, be sure to submit all crash reports. If you submit a crash report for a known issue to Adobe with your email address, we can email you a solution for correcting the problem.
Before I head off for a sabbatical this summer, I wanted to reflect on the past 11 years, and share with you why I do what I do, and share a story about the birth of my second daughter, Stella, and the greatest accomplishment ever achieved.
See, I’m the luckiest guy on the planet. I have two wonderful daughters and an awesome wife who’s into nerds, namely me. I’ve been lucky enough to find myself on the Photoshop development team for the past 11 years. I started at Adobe in July of 2001. Through the years, I’ve worked on number of versions of Photoshop, each with their own challenges and each with their own triumphs. From helping to deliver the first version of Photoshop to run on OS X, to asking “Why can’t I select more than one layer at time?” to helping rearchitect Photoshop for Mac OS Cocoa/64-bit, to the most recent release of Photoshop CS6 with all its customer driven enhancements. I’ve even recently realized a personal goal to author a published book. And through all the years and developing many versions of Photoshop, I’ve worked with many amazing software developers, who above all else, are amazing people. And no-where is it better displayed than in the Photoshop CS6 splash screen:
Who is Stella James Tranberry? And why is she an inspiration?
My first book “Power, Speed and Automation with Adobe Photoshop” on Focal Press is now available for purchase. It’s part of a series of books called “The Digital Imaging Masters Series” edited by Katrin Eismann.
“This book is for the serious Photoshop user. Power, Speed & Automation explores how to customize and automate Photoshop to increase your speed and productivity. With numerous step-by-step instructions, walk you through the steps to best tailor Photoshop’s interface to your personal workflow; write and apply Actions; and use batching and scripts to process large numbers of images quickly and automatically. You will learn how to build your own dialogs and panels to improve your production workflows in Photoshop, the secrets of changing keyboard shortcuts and menus, and ways to tune your system for optimal performance. Learn how to get more work done- more easily and quickly- with this essential guide.”
“This is not a book for beginners to either Photoshop or their own computer. There are plenty of good books on both subjects. You should know the basics about using Photoshop. It is admittedly a very deep and wide application. Many people using Photoshop daily admit that they know only about 15 to 25 percent of the power available to them. The fact is that many people use different parts of the application. That’s okay. As long as you can use the tools, find the menus, understand what a selection is and might be used for, know what an adjustment layer does, and have played with filters, you’ll be fine.”
“You also do not need to know how to write code. This book teaches you that and not all at once to overload you. You learn the basics of how to create a script and communicate with the computer. If you already know how, then those parts are easy to skip over, so you can learn just how to communicate with Photoshop itself. You do not need to be a code monkey to do the work in this book.”
Thanks for everyone who came to visit us at the Photoshop & You pop-up experience in San Francisco. I met a ton of amazing users, fielded a ton of great questions, and worked through some very satisfying “Photo Fixes” helping to restore ancient photos for grateful customers.
We also had several great evening events with fun photo-shoots with Lightroom/Camera Raw team members Phil Lu, David Auyeung and Zalman Stern as well as special guests Rikk Flohr and Ben Willmore (who lightpainted more than a hundred guests).
Specifically, the Photoshop and Lightroom teams have been testing our applications since Lion became available to developers. Our teams worked closely with Apple to address/fix issues that were discovered while testing Photoshop CS5. Earlier versions of Adobe Photoshop (CS3 and CS4) were also tested with Lion, with issues that were discovered being documented and addressed by working closely with Apple.
I recommend that Mac users of Photoshop CS2 upgrade to Photoshop CS5 soon in order to be within the 3 versions back in order to enjoy discounted upgrade pricing.
If you do encounter issues not already documented, feel free to report them on our feedback site.
Finally, Mac OS X 10.7 (Lion) includes some exciting new features such as Autosave, Resume, Versioning, Full Screen Mode, and more multi-touch gestures. Since many of these features require new code in order to work properly, the Photoshop and Lightroom teams will investigate which ones make sense to our customers for inclusion in future versions of our products.