Thanks for everyone who came to visit us at the Photoshop & You pop-up experience in San Francisco. I met a ton of amazing users, fielded a ton of great questions, and worked through some very satisfying “Photo Fixes” helping to restore ancient photos for grateful customers.
We also had several great evening events with fun photo-shoots with Lightroom/Camera Raw team members Phil Lu, David Auyeung and Zalman Stern as well as special guests Rikk Flohr and Ben Willmore (who lightpainted more than a hundred guests).
Specifically, the Photoshop and Lightroom teams have been testing our applications since Lion became available to developers. Our teams worked closely with Apple to address/fix issues that were discovered while testing Photoshop CS5. Earlier versions of Adobe Photoshop (CS3 and CS4) were also tested with Lion, with issues that were discovered being documented and addressed by working closely with Apple.
I recommend that Mac users of Photoshop CS2 upgrade to Photoshop CS5 soon in order to be within the 3 versions back in order to enjoy discounted upgrade pricing.
If you do encounter issues not already documented, feel free to report them on our feedback site.
Finally, Mac OS X 10.7 (Lion) includes some exciting new features such as Autosave, Resume, Versioning, Full Screen Mode, and more multi-touch gestures. Since many of these features require new code in order to work properly, the Photoshop and Lightroom teams will investigate which ones make sense to our customers for inclusion in future versions of our products.
The Photoshop development team has updated the Photoshop Touch Apps. Eazel now has a new image gallery for easier access to paintings, Color Lava lets you capture images with the iPad 2 camera and build color palettes with them, and Nav lets you transfer images directly from your iPad to Photoshop CS5. The updates are available through the Apple App Store.
Adobe Senior Creative Director Russell Brown highlights the new features in the video below:
The depth and spread of tools and features in Adobe Photoshop CS5 and Photoshop CS5 Extended software make the two editions applicable to a variety of work environments and suitable for a wide range of tasks by image-makers of all skill levels, from enthusiasts to professionals. In some environments, Photoshop is employed in a dedicated, standalone fashion, while in others, it is a pivotal part of a larger suite of programs. Making sure that your computer meets the minimum system requirements is an essential first step in ensuring that all features function correctly. Optimizing your Photoshop CS5 setup to suit your work environment and the tasks you regularly perform is the next step. All users will benefit from such optimization, but those who work with video, 3D content, or other large files—or those who process multiple files at once—will see the greatest performance gains. This paper provides guidance on best practices to optimize Photoshop CS5 performance with a combination of careful hardware selection and informed program setup.
What type of Photoshop user are you? Determining how you typically use Photoshop will help you make more informed decisions about the best ways to optimize your setup. For instance, the photographer who regularly processes high-resolution images will greatly benefit from increasing the amount of system RAM available to Photoshop, whereas the designer who works with 3D models will obtain far better performance by installing a faster video card containing more video RAM. So, itemize the tasks that you regularly perform in Photoshop and then use the recommended setup details contained in this paper as the basis for optimizing your system.
Computers are built with a variety of components. Each performs a different function, and together they affect the overall performance of Photoshop. The following sections describe system components and the roles they play in the image-editing and enhancement process.
We recently posted a plug-in for Mac OS and registry keys for Windows allows you to save large PSD and PSB images in Photoshop CS5 without compression. The resulting size of your image is much larger. However, saving the file can be much faster (20x in some cases), if you have a fast hard disk and enough disk space to hold the larger file size.
Get more information and download the plug-in and registry keys from the following knowledge base document:
Lightroom 3.4 and Camera Raw 6.4 are now available as Release Candidates on Adobe Labs. The ‘release candidate’ label indicates that this update is well tested but would benefit from additional community testing before it is distributed automatically to all of our customers. The final releases of Lightroom 3.4 and Camera Raw 6.4 may have additional corrections or camera support.
Third, if your camera isn’t on the list of supported cameras check on Adobe Labs for a release candidates of the Adobe Camera Raw plug-in or Adobe Lightroom. A release candidate is a very close to done version of the plug-in that Adobe shares with the community prior to full release for additional testing.
Finally, if your camera came out within the past 90 days, be patient, as you may need to wait for the new camera support. Adobe goes through a rigorous process of adding support for and testing of each new camera raw format. Adobe generally releases updates of the Adobe Camera Raw plug-in and Lightroom to provide new camera support about once a quarter, or about every 90 days. Feel free to drop us request or vote for specific camera support on our Feedback Site.
What if I own an older version of Photoshop like CS2, CS3, CS4 or CS5? Or Lightroom 1, 2, 3 or 4?
A lot of people ask, “Why do I have to buy a new version of Photoshop or Lightroom just to get the latest camera support?”
The answer: You don’t have to. Adobe provides backwards compatibility for the latest cameras for FREE in Photoshop CS2, CS3, CS4 and CS5, as well as Lightroom 1, 2, 3 & 4, through the Adobe DNG Converter.
There are other benefits to using DNG besides backward compatibility if you haven’t explored those:
The metadata, keywords and raw adjustments are stored in the file – along with a processed preview of the image. This makes the file portable and keeps your metadata safe and secure.
DNG files are smaller than the original raw file, which will save you disk space and time in the long run.
DNG is an openly specified file format which means the file format isn’t going away. If you use another raw processor that supports DNG, you don’t have to worry about compatibility or portability of your metadata.
Note: Julieanne goes through the process of converting your raw files to DNG using the Adobe DNG Converter around the 7:12-9:44 point of the video.
Why is DNG necessary for legacy version support?
AKA: You suck, I still want an update for the the Adobe Camera Raw plug-in for Photoshop CS2, CS3, CS4, CS5 or Lightroom 1, 2, 3, 4
The problem with supporting Adobe Camera Raw plug-in updates for legacy version of Photoshop and Lightroom is camera manufacturers insist on creating a new proprietary raw format each time they come out with a new camera – and new cameras are coming out faster and in greater volume. If camera manufactures either settled on a single raw format for their brand of cameras or just used DNG it would make compatibility a non-issue.
It’s untenable to keep updating previous versions of the Adobe Camera Raw plug-in going back to CS2 to support new cameras/raw formats in a timely fashion. Using the DNG converter is the fastest way to deliver backwards compatibility to ALL users (CS2, CS3, CS4, CS5 Lightroom 1, 2, 3 & 4, as well as 3rd party apps that support DNG). This allows us to support the greatest number of customers and cameras as possible.
In the unfortunate event that Photoshop should crash, the Adobe Crash Reporter can collect a log of what Photoshop was doing at the time the crash occurred and upload that information into a database here where the Photoshop engineering team can analyze it.
Adobe Crash Reporter has been an invaluable tool for helping the Photoshop development team track down and fix the majority of crashing bugs in Photoshop.
Why Submit Crash Reports?
Why submit crash reports to Adobe with your email address and description of what you were doing when the problem occurred?
With known issues, we can email you a solution for correcting the problem.
For unknown issues, the more reports we have with detailed descriptions and contact info, the more likely we will be able to track down the problem and provide a solution.
Thanks to the help of users who have submitted reports with email contact information and detailed descriptions, Photoshop is one of the most stable application in the Creative Suite.
In addition, the use of Crash Reporter during the prerelease beta testing period prior to shipping Photoshop CS5 was extremely successful in helping us identify issues from the major rewrite on the Macintosh platform (Carbon to Cocoa conversion).
How to Submit Crash Reports
On Macintosh, the Adobe Crash Reporter dialog will appear a few moments after the problem occurs:
Please provide a detailed description - If you can consistently reproduce the problem with specific steps, submit those steps. Even if you don’t know the exact steps to consistently reproduce the problem, try to provide as much detail as you can about what you were doing when the problem occurred: What operation were you performing when the problem occurred? What type of document were you using? Did you recently use and plug-ins? If the problem is specific to a particular file, feel free to post the file via Dropbox, YouSendIt, or some other free file sharing service and include a link to the file in the problem description.
Please include your email address - Someone from the product may want contact you to gather more information from you or we may notify you of a fix or a workaround via email.
Please Note: The Adobe Crash Reporter should not be confused with either the Apple or Microsoft crash reporters, which do not send any information to us.
How can I troubleshoot a crash if Crash Reporter doesn’t return a solution?
You have the assurance of myself, and the rest of the Photoshop team, that Adobe is not monitoring your activity through Adobe Crash Reporter. Photoshop detects the crash and we don’t know anything about it until you send the report to Adobe. The report originates on your computer. If you choose to submit a report (and we very much appreciate if you would) only non-personally-identifiable information is sent to Adobe. This includes information such as which part of the software encountered an issue.
Adding more information, such as what you were doing when the error occurred, is very helpful in diagnosing the problem. If you choose to provide your contact info such as your email address, it will only be used in case we want to contact you about your crash or notify you of a fix or a workaround. It will not be used for marketing purposes. You can send the report anonymously if you’d like.
These reports go directly to the Photoshop engineering team and it’s a tremendous resource for you to help us improve the product.
Thanks in advance for helping make Photoshop the best product it can be.