Great news – Creative Cloud is now available for teams and workgroups in companies of all sizes! A team membership includes all the applications and online services you get in a Creative Cloud individual membership, plus centralized license management, 100GB of cloud-based storage per user, and 2 expert service calls per user.
Managing and scaling your software investment is critical in today’s business economy. Creative Cloud for teams allows you to purchase centrally, and use license management tools to assign or add team members, whether inside or outside of your company. What’s more, if one of your team members leaves the company, or moves onto another project, you can simply re-assign their seat to someone else.
Creative Cloud for teams also lets you share files and collaborate closely with colleagues inside or outside of your organization. Get feedback on your latest project, add and view comments, and sync files seamlessly between devices, all while leveraging 100GB of storage per user. Lastly, for those of you looking to solve in-depth product or workflow questions, each member gets two one-on-one, deep-dive support sessions with Adobe product experts. This is above and beyond the free getting-started support offered with an individual membership.
Creative Cloud for teams is available today, and is rolling out gradually throughout our network of resellers worldwide. Check it out and let us know what you think!
Comments
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What about ‘Team Ready’ customers? We were promised:
“Priority access to all the benefits of Creative Cloud Team membership when it becomes available later
this year”
…yet I’ve heard nothing about transitioning…
Hi Michael,
Adobe’s reseller partners will be migrating Creative Cloud Team Ready customers in January. You should receive an email from Adobe with migration details, including a unique customer migration code, this week. If you purchased Creative Cloud Team Ready via one of Adobe’s platinum partners, you are eligible to migrate to Creative Cloud for teams today. Please contact Adobe customer care for assistance.
Thanks,
Yashodhan
I spent over an hour with Customer Care (per your advice) and I’ll I got in the end was “I’ll elevate this inquiry and they’ll get back to you in 2-3 days”. Great, thanks!
Emailed my Adobe contacts who set us up with the reseller to buy ‘Team Ready’ and I’ll I got was “you’ll get an email”
Doesn’t sound like priority access when people can sign up new and get access immediately (WITH A DISCOUNT!?!) while the rest of us who bought in early and have paid a premium for services that weren’t even offered yet are left out in the cold.
I’m sorry but your enterprise strategy (or lack thereof) is terrible.
How can we consolidate our individual subscriptions into a team subscription? It will save a lot of administrative headaches.
Hi Donald,
You have to purchase a new team membership and then call Adobe Customer Support to cancel all your individual subscriptions. Adobe Customer Support will waive any cancellation charges associated with those individual accounts. Please make sure that once you purchase a team membership, invite your end users with the same email addresses that they were using to access their individual subscription so that they continue to have access to their files without having to transfer them between different accounts.
Thanks,
Yashodhan
Does team membership allow two installs per seat for a primary and backup computer or would that require two seats? Thanks!
Hi Leigh,
Yes team membership allows installation on one primary and one backup computer.
Thanks,
Yashodhan
I was excited by this until I learned that it’s $70 PER SEAT, a full $20 a month more than if we bought them indivitually. I’m sorry but that makes no sense at all. None. Zero.
Here’s what would make sense: $70 a month which includes AT LEAST 2 SEATS, even better 3, with each additional seat above that costing another $20. I would buy that for my entire team. But the way you have it now, it makes more sense to simply buy individual memberships for each team member and collaborate with our existing tools, AS WE ALEADY DO. Your “team” value add is minimal to nothing being that 80 percent of your customers in teams already have colloboration systems in place.
I’m sorry but this is a step backwards. Creative Cloud opened you up to a new arena of customers but this “team” plan is no deal at all.
Hi Jerry,
Thanks for your feedback. Creative Cloud for Teams is not just about better collaboration tools. Creative Cloud for team also gives each team member 100GB of storage space (the existing individual membership has 20GB), ability for administrators to centrally bill and manage a team and each team member gets 2 Expert service calls. More details @ http://www.adobe.com/products/creativecloud/teams.html
Thanks,
Yashodhan
Jerry is right. Charging more for volume buyers is odd. The extra 80GB and service calls may have value to some people, but realistically, they don’t add 40% more value.
Completely agree with you both on this, no additional collaboration, no real added value at a higher price point.
I could see it if we can manage image libraries more efficiently or something but its really just more storage and a call to support who is generally useless.
Really disappointing yet the how to sell it video has tons of views….
Hi Eric,
Thanks for your feedback. One thing I do want to point out is that each member on the team gets access to 2 Expert Service calls per year. These folks are real product experts at Adobe who have been specifically tasked with helping answer workflow questions. Think of them as consultants more than people who can say help you with fixing installation issues. This was a request that we had been hearing from a number of small businesses who bought Creative Suite in the past and is something that is available to all Creative Cloud for teams customers.
Regards,
Yashodhan
Have you announced 501(c)3 non-profit pricing for Teams yet? Thanks.
Hi Tollie. Non-profit customers can purchase off of the education price list. Creative Cloud for teams edu pricing is $39.99 per user per month.
Meredith,
Went thru the normal sign-up process for Edu teams and the organizations listed are only Academic. We are a non-profit. How would I go about creating a team account for our organization.
Thanks,
Briggs
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I agree, I’m not going to pay $20 more per month per user when we’ve already been doing just fine with existing tools. I would pay the same price per month, but give me the option to do a team membership without the 100 GB. Right now it’s a hassle to keep all of our creative cloud licenses organized.
If we change the currency in the Plans for Teams windows prior to paying, there is a GREAT difference between (for example) Italian (Euro) currency and US $. There is a huge difference, even if we remove the Italian VAT (21%) we have an exchange difference of 69.99$ against 71.15 Euros that NOW corresponds to 91.78 $ a difference of 21.79 $ per month. What prevents me to use the US $ currency so that I can save more than 21 $ per month?
Does the team membership allow for different billing options aside from having an active credit card on file? In my experience, most companies would prefer to get a monthly invoice so they send a check.
Hi,
I was trying to join the team package, but could get it work.
When I click on Join, page goes to https://creative.adobe.com/join/team with nothing on it, just buttons, “Get Started” and “Sign In”
When I click Get Started the page transfers me back to Plans page.
??
Regards
Alex
Hi Alex,
Sorry about that. Can you please let me know what browser and OS you are using ?
Thanks,
Yashodhan
hi Yashodhan,
I’ve tried IE and Chrome.
But I have tried again, just refreshed the page, and now I see registration form. so seems all good now
What do you mean that the offer is valid until April 2013? What about after that date?
Hi Valerio,
Any eligible Creative Cloud for team seats that you buy before April 30th 2013 will be priced at the special price for the duration of your contract (upto a year). Any new seats that are added after April 30th 2013 will be billed at the regular full price.
Thanks,
Yashodhan
We purchased Adobe Cloud Team Ready for non-profit through CDW, when should we expect to receive the automated email for the transition?
We’ve been waiting for months! Have you heard anything?
Hi Philip. In order to migrate from Creative Cloud Team Ready to Creative Cloud for teams, please contact Adobe customer care at nmigrati@adobe.com. You’ll need to provide them with your migration ID that you should have received from Adobe in December.
Is the information above correct; the team cloud only includes 1 primary and 1 back up?
Hello Amanda,
For each team seat, you can install the desktop applications available in Creative Cloud on your primary computer and one backup computer, as long as they are not running at the same time.
Regards,
Thuy
Can the cloud storage feature be disabled for Cloud for Teams? Our corp. security standards may not allow us to store documents (with client and confidential info) outside our network.
Hi Andrew,
Cloud storage is an integral part of the Creative Cloud and thus can not be disabled at this time. We recommend talking to your team members and letting them know what your specific company policies are so they do not store client confidential information outside your network. That being said, I do want to re-emphasize the fact that Adobe Creative Cloud uses industry-leading encryption technology to secure the transfer and storage of our members’ data. When you use the service and transfer files, 256-bit AES Secure Sockets Layer (SSL) encryption is used for both user authentication and data transfer encryption, helping to ensure that your data and documents are available only to you and the users you authorize. This is the same industry-leading technology used by the world’s financial institutions and governments.
Thanks,
Yashodhan
“Cloud storage is an integral part of the Creative Cloud and thus can not be disabled at this time.”
Does that mean that at some point the option to disable cloud storage will be available?
Do you have other subscription options without cloud storage?
Hello Andrew,
We currently have no standard Creative Cloud options that exclude cloud storage. We are looking at different storage options to meet our customer needs.
Regards,
Thuy
Does Creative Cloud for Teams allow for shared storage? What I mean by that is this: is it possible to have shared folders or something of the like so that multiple people can work on the same project without having multiple copies of the same files hanging around?
Hello Chris,
Currently Creative Cloud for teams only has individual storage. We are looking at launching shared storage and collaboration features for the future.
Regards,
Thuy
Is Adobe planning on allowing “Team” members to share “Folders” and create a more robust team sharing environment? The challenge of only allowing “File” level sharing is a big limitation when dealing with more complex projects with many media files for example like an Adobe Captivate project. The folder limitation is a real let down for the “teams” cloud concept.
When do you start migrating our Creative Cloud Team Ready customers from the Netherlands to CCT? Some of them emailed their VIP number and uniqe migration number but nothing happens. Also as a reseller we did not receive any information about this migration procedure. This is not the way to do it.
Hi Ingrid. Migration to Creative Cloud for teams has begun, and is happening on an on-demand process. This enables the customers to drive the schedule by which they migrate. Customers wishing to migrate to Creative Cloud for teams should contact Adobe customer care with their migration code (which was emailed directly to Creative Cloud Team Ready customers).
Thanks,
Meredith
Is it possible to purchase the Team license in US and then distribute it to my staff on the other side of the world?
Thanks,
Raph
How can non-profits purchase the education version? The site doesn’t seem to allow for it, is there another part of the site I’m missing, or do we have to call to sign up?
Any way to have invoices available for Creative Cloud Team? I can only view the intial receipt of when I first purchased my seats. Now that I add more seats on a monthly basis, i have no where to see or print an updated invoices showing the new amount.
This is such a mess. Every time I call in I keep getting pointed back to the initial receipt which is very ignorant when I specifically ask that I am looking for the monthly invoices. Everytime I call into support no one seems to know how to help me. I moved to the Creative Cloud team to help consolidate accounts and to help with finance and billing.
Also, the following site needs to be updated because the hours are incorrect when I call in. The voice message states hours are form 6am to 5pm PST.
https://helpx.adobe.com/creative-cloud/team/creative-cloud-teams.html?trackingid=KAXWN
800-443-8158
Monday-Friday
5am-7pm PST
I’m finding the wording of the Adobe Creative Cloud for Teams very confusing and I can’t seem to find a definition or absolute anywhere on here as to what I’m getting.
Are you saying that if I purchase the Adobe creative cloud FOR TEAMS for $69.99 a month I get unlimited licenses to distribute among my team. And that they can access all the tools at the same time under the one fee of $69.99 a month? How many people can use the programs with this one purchase??
OR are you saying for that the one price you pay will give you access to a centralized hub where I have to purchase additional licenses for individual team members? Can someone simplify this for me?
Thanks.
that is exact same thing i would like to know too!
everywhere says: 100GB per user… but nowhere does it say for how many users could go in that plan…
would seem quite cheap if you could add infinite number of team members for that price!
Hello Vedran and Donavon,
Each team seat is $69.99 per user. So, if you have 10 people on your team, you would need to purchase 10 seats at $69.99 (plus applicable tax). We are updating the description to be more clear in the upcoming weeks.
So how many users can I add to my seat and what are the costs per user?
Hello Chad,
You can add as many seats to your team as you need. The cost per seat starts at $49.99 per user for existing Creative Suite Customers, and you can find more information about pricing here: https://creative.adobe.com/#plans.
Thanks,
Thuy
Is that just a one-off cost? And what about installing CS on a secondary machine? Is that still possible? If so, I am being asked to enter the serial number.
Hello Chad,
Each member can install on a secondary machine by using the same Adobe ID (email address). If you are seeing the serial number request screen, you may need to remove and re-install only AAM. More information can be found here: http://helpx.adobe.com/creative-suite/kb/troubleshoot-creative-cloud-installation-download.html or by contacting customer care https://helpx.adobe.com/creative-cloud/topics/getting-started.html.
Regards,
Thuy
r u confident that’s true?
Hi,
we purchased a Team Ready for two seats last year but have not received any email with a migration code. How can we get this code?
The Adobe customer support in The Netherlands seem to be completely oblivious of the existence of Team Ready and sounded very confused when we asked them about the migration. They had to go over it internally and said they would get back to us. In fact when we wanted to buy Team Ready last year they hardly seemed aware of Creative Cloud to begin with and even advised not to go that route because it was more “for students”.
Michiel