Posts tagged "Web Analytics"

Forrester names Adobe the only leader in Web Content Management for Digital Experience

A recent report published by Forrester Research recognised Adobe CQ as a leader in web experience management. “The Forrester Wave™: Web Content Management For Digital Customer Experience, Q2 2013” report looked at 10 web content management (WCM) products, one of which was Adobe CQ, across 100 comprehensive criteria such as vendor’s current offering, strategy and marketing presence.

With enormous amounts of data and content available online, organisations need to stand out to survive. Attention spans are getting shorter and organisations only have a small window of opportunity to capture the customer’s attention and stay relevant. What organisations need is a web experience management solution that helps delivers relevant and personal content based on desires expressed through data insights. This is where Adobe CQ comes into the picture.

Adobe CQ is the foundation of the Adobe Experience Manager solution within the Adobe Marketing Cloud. It provides digital marketers with easy-to-use, web based applications for creating, managing and delivering personalised online experiences. Reaching your customers in this evermore-crowded digital world has never been easier.

Download your complimentary copy of the full Forrester report here.

Not happy with your CMS? Join us for a live webinar and gain a better understanding of your customer through a comprehensive and effective web content management system. For more information and to register please click here.

Welcome to Adobe Summit – Day 1

Anne Russell, Digital Marketing Manager, Adobe ANZ – LinkedIn

Summit 2

I can’t believe I’m back again at the Adobe Summit, the Digital Marketing conference exactly one year later, where a multitude of top thinkers and leaders are coming to continue to innovate and push boundaries in digital marketing. Time flies when you are having fun and technology has certainly continued to take off! Digital marketing seems to have taken a life of its own in the last year; maybe not quite as speedy as the fall from outer space by Felix Baumgartner – one of the amazing luminary speakers due to speak tomorrow at Summit, but still the digital marketing tools continue to evolve to better serve marketers today.

With over 5000 attendees coming from all over the world (27 countries present and 120 just from the Asia Pacific region), Adobe is definitely demonstrating fast technological developments and strong leadership. I am not referring to the stratosphere but to the Digital Marketing space which has come a long way and now definitely seems to catch the attention of many of today’s seasoned marketers and analysts.

During this morning’s keynote, Brad Rencher, Adobe’s Senior VP of Digital Marketing together with his core Product Team shared through great story telling on the theme of “the last millisecond” the Adobe Marketing Cloud’s new technological enhancements to help marketers make, measure, manage and monetize their campaign content. One of the issues experienced by marketing campaign teams worldwide is that it can take many days or sometimes weeks to get a campaign out of the door. The many email exchanges and comments back and forth cause delays to marketers in delivering relevant content to their customers.

Summit 1

In order to make marketers more agile and allow the content, analytical, social team and web teams to work seamlessly and more efficiently, Adobe’s new Marketing Cloud now includes a new touch-based user interface bringing business data collected from your company’s online marketing campaigns and allows your teams to collaborate in the cloud for timely changes and faster approval processes. This also helps CMOs gauge the results and success of their marketing spending faster.

For those customers who have witnessed some of Adobe’s various technology acquisitions over the last few years, such as Day Software and Efficient Frontier and who knew of the Adobe Digital Marketing Suite, Brad Rencher and his team have simplified and re-branded it in five key solutions under the Adobe Marketing Cloud:

Adobe Experience Manager that now includes responsive design, social communities and a stand-alone digital asset management to help customers change their websites faster.

Adobe Target pulls data from the Marketing cloud to deliver one-click targeting for better personalisation.

Adobe Social now seen as the next generation buzz marketing tool with social campaign attribution and predictive publishing that interprets data from social marketing campaigns across mobile devices.

Adobe Media Optimizer upgraded to help marketers manage their budget spending towards search, display and social media.

Adobe Analytics pulls data from the Marketing Cloud to allow for on the fly segmentation shared across the cloud.

As well as attending great sessions today, I have also had the pleasure of networking with customers and based on today’s interactions but also on what many customers are doing around the world, it is clear that many organisations are very much embracing Digital marketing tools. As an example Dupont, one of the world’s largest manufacturers in the world is busy rolling Adobe CQ, across its 12 different business units to allow for better content, greater interactions across its different units and better digital experiences for its customers. The digital team is making the most of Summit to continue its digital journey

Condenast uses the power of analytics every day to deliver better targeted content to its customers as is Fairfax in Australia. We are also seeing large banks such as NAB investing in the Adobe Marketing Cloud. Top companies such as Coca- Cola, Barclay Card, Sony Electronics and Hyatt are here in Utah for the whole week to share, learn and amaze us with what can be done in the digital marketing space.

After a full day of interesting conversations, I better go and watch the Black Keys concert that Adobe has organised tonight for all Summit attendees- I can’t wait! See you all tomorrow for more exciting times.


Korea’s Leading Telco, kt, Demonstrates Digital Marketing Leadership

kt (Korea Telecom), Korea’s leading telecommuncation provider, talks about how Adobe Marketing Cloud has helped optimise their web content and improve customer satisfaction by better understanding their customers’ online behaviour.

Bridge Social Media and Communities to Build Brand Loyalty

Philips

Joining in the conversation on social communities is vital in helping to understand your customers.  One great way to reach your digital audience is through participating in third-party social networks. Brands need to take the next step and build immersive communities such as forums, ratings, and blogs to extend their brand and deepen customer relationships.

Take a look at this on-demand webinar “Creating branded social communities,” where a team from Philips talk about integrating social media and online communities to market their electronics. The webinar features Joost van Dan, IT Business Specialist- Web from Philips and Lars Trieloff, Product manager from Adobe. Tune in to learn how to:

  • Integrate with Facebook and Twitter log-ins to create personalized experiences through targeted content
  • Amplify your community efforts by enabling sharing for your users with their social networks and plug-ins to facilitate sharing
  • Empower marketers to easily manage content, moderate users, and steer community with a drag-and-drop interface

Click here to complete a short form, and watch this complimentary webinar on-demand

Adobe Digital Marketing Summit 2013

Adobe Digital Marketing Summit 2013 is fast becoming the world’s premier industry event, held annually in Salt Lake City, Utah at the Salt Palace Convention Center from March 4-8, 2013. Here, thousands of marketers from around the globe come together to learn about the newest trends impacting the industry, what lies ahead for the year, and preview the latest digital marketing technologies on offer from Adobe. Summit 2013 will convene thousands of marketers, advertisers, publishers, agencies, analysts and developers across industries to explore how to create, measure and optimize digital experiences, leveraging the Adobe® Marketing Cloud to build brand loyalty and secure new customers. Attendees can immerse themselves in up to four days of keynotes, informative sessions, training workshops and networking opportunities focused on strategies and best practices for optimizing multi-channel analytics, online conversion, social and mobile marketing, audience segmentation and advertising, and Web experience management.

Summit 2013 – The Leading Digital Marketing and Advertising Event of the Year

Keynotes featuring Adobe executives, industry luminaries and analysts will explore the latest trends impacting the digital marketing industry and provide an outlook on what lies ahead. Summit 2013 will also include a customer and partner showcase, opportunities for attendees to connect with Adobe’s digital marketing experts, a Summit Bash with a surprise headliner concert, receptions, and a world-class ski day.

More than 70 breakout sessions!

The sessions will feature leading companies and Adobe digital marketing professionals will delve into analytics and reporting, social media marketing, digital advertising, personalized customer engagement, and maximizing digital marketing investments. Sessions are designed to provide real-world skills development including demos, tips and tricks, and tutorials on how to efficiently use Adobe Marketing Cloud solutions. Registered attendees can sign up for sessions within these seven tracks:

  • Digital Analytics (for Web Analysts, digital and mobile marketers) – Hear from your peers and Adobe experts as they reveal analytics principles, strategies and techniques for optimizing performance of digital marketing campaigns by making online, social, mobile, video and customer analytics data actionable. Web and business analysts will learn how digital analytics can effectively identify the most profitable strategies to serve customers, engage audiences with compelling content, and determine the critical inputs to achieve digital marketing success.
  • Web Experience Management (for content, digital and mobile marketers) – Join Adobe’s experts, plus innovative marketers and technologists from leading enterprises, to discover the latest strategies and solutions for creating relevant brand and commerce experiences. Discover new ideas, learn tips and tricks, and explore the latest solutions for Web content and digital asset management that will give you and your company a competitive edge.
  • Digital Advertising (for advertisers and publishers) – Gain valuable insights on how to reach the right audience at the right time with the right message across channels while maintaining your budget and positively impacting ROI. Learn how to focus resources on the most salient and impactful solutions in order to compete in the aggressive advertising landscape.
  • Targeting & Optimization (for content and digital marketers) – Obtain effective digital strategies for targeting potential and existing customers. Ensure that their interactions with your business are meaningful by creating connections with customers that drive stronger engagement and higher conversion. The key to digital success is accurate and effective data-driven targeting and ongoing, disciplined optimization.
  • Social Marketing (for social marketers and community managers) – Discover the latest trends, challenges, and how leading social marketers are harnessing social media to improve ROI and extend relationships with their customers. Social media marketing is the fastest growing digital channel of 2012 and cannot be an isolated marketing tactic. Social influences all marketing activity, and businesses demand solutions that connect social activity to their business results.
  • Marketing Innovation (for marketing executives) – Meet with industry luminaries and innovative business leaders who are at the forefront when it comes to marketing in the age of the digital self. These speakers will share their expertise, vision and experience on how to take digital marketing to the next level. Marketing Innovations combines their leadership insights, marketing strategies and the solutions that allow them to build the next generation of marketing.
  • Tech Labs (for developers) – Interact with Adobe’s top technologists who will share innovative approaches to measurement and optimization across your digital marketing activities. Learn how to capture data from unique new sources in video and social while using Adobe APIs and SDKs to automate processes and leverage your data. Developers will get hands-on experience at every lab and walk away with code assets to implement in digital marketing initiatives.

Additionally, customers can take advantage of interactive workshops offered by Adobe Training Services (March 4-5, 2013), which will provide in-depth training on specified Adobe Marketing Cloud solutions. Courses will be available at a rate of $700 per one-day session and $1,400 per two-day session. There is an option to sign up for Adobe Training Services classes when registering for the conference.

This event is critical for marketers, publishers and advertisers looking to engage with industry experts and get the latest information on digital marketing.

Don’t miss Summit 2013! Register today and take advantage of early bird pricing until Sunday, January 13, 2013. Loyalist pricing is also available for previous Summit attendees until Sunday, December 16, 2012. Visit the registration, pricing and accommodations page for more information about special discounts and group passes.

Summit 2013 Helpful Links

Stay Connected – Summit 2013 Social Media Channels