Blog Post:Most of us can count on one hand the amount of times interacting with a brand has been truly delightful. Why are these experiences so surprising—so few and far between? Well it’s no mystery this needs to change. In fact, improving customer experience is the mantra for marketers in 2014, according to the Adobe & Econsultancy’s Quarterly Digital Intelligence Briefing, “Digital Trends 2014”. I recently gave a sneak peek at the meat inside this report—how are you trending with the 2,500 marketing professionals that weighed in? Check out this video for even more insights on how 2014 can be your year for creating outstanding customer experiences—via an evolution of mobile, marketing skills and technology, and creative content marketing. Here’s to your success. @mrzablan http://www.youtube.com/watch?v=UUWCnjYRIbc   Author: Date Created:10 March 2014 Date Published: Headline:Whatever your customers are experiencing—2014 is the year to improve it Social Counts: Keywords: Publisher:Adobe Image:http://blogs.adobe.com/digitaleurope/files/2014/03/Adobe_Blog-Header-images_1640x920_26.jpg

Most of us can count on one hand the amount of times inter­act­ing with a brand has been truly delight­ful. Why are these expe­ri­ences so surprising—so few and far between?

Well it’s no mys­tery this needs to change. In fact, improv­ing cus­tomer expe­ri­ence is the mantra for mar­keters in 2014, accord­ing to the Adobe & Econsultancy’s Quar­terly Dig­i­tal Intel­li­gence Brief­ing, “Dig­i­tal Trends 2014”.

I recently gave a sneak peek at the meat inside this report—how are you trend­ing with the 2,500 mar­ket­ing pro­fes­sion­als that weighed in?

Check out this video for even more insights on how 2014 can be your year for cre­at­ing out­stand­ing cus­tomer experiences—via an evo­lu­tion of mobile, mar­ket­ing skills and tech­nol­ogy, and cre­ative con­tent marketing.

Here’s to your success.

@mrzablan