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Kevin Lindsay
About The Author

Kevin Lindsay

Kevin Lindsay is the director of Conversion Product Marketing for Adobe’s Digital Marketing Suite and helps businesses optimize digital experiences for maximum customer engagement and conversion.

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2nd inning: Do your fans like your game? Are they cheering?

Conversion Optimization, Personalization · By Kevin Lindsay On June 18, 2013 · Add Comment

In pro sports, play­ing dirty rarely pays off in long-term gains—fans are most proud of their team when the play­ers exer­cise good sports­man­ship. It’s the same in the opti­miza­tion game: You need to keep your fans happy, because they are the rea­son you play the game. Their per­cep­tion mat­ters, and it mat­ters a lot. And...

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1st inning: What does it take to optimize in the Big Leagues?

Conversion Optimization, Personalization · By Kevin Lindsay On June 14, 2013 · Add Comment
2013-optimization-survey_final

In order for tar­get­ing and opti­miza­tion to really work for your com­pany and gen­er­ate rev­enue, you can’t play in the minor leagues. Using basic, lim­ited tar­get­ing tools is not a good strat­egy, because you’ll never real­ize the full poten­tial of your efforts.

So what is “major league opti­miza­tion”? What does it involve? How do you...

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Making Waves in Online Testing

Personalization · By Kevin Lindsay On May 13, 2013 · Add Comment

When dri­ving and max­i­miz­ing incre­men­tal rev­enue to their web and mobile sites, mar­keters need to rely on proven, industry-validated solu­tions. Trust­ing your dig­i­tal mar­ket­ing opti­miza­tion and expe­ri­ence test­ing to overly sim­plis­tic soft­ware could be a costly mis­take, as many of these basic tools lack the req­ui­site func­tion­al­ity, scal­a­bil­ity, and support.

When ana­lyz­ing and com­pil­ing the...

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How do your optimization efforts stack up to your peers?

Conversion Optimization · By Kevin Lindsay On April 25, 2013 · Add Comment
Here’s how our respondents answered when asked how their customers reacted to targeting or personalization efforts

Cus­tomer engage­ment and con­ver­sion – the two words every dig­i­tal mar­keter likes to hear. (Ok, tech­ni­cally that is three words but who’s count­ing?)

Engag­ing cus­tomers online and opti­miz­ing their dig­i­tal expe­ri­ence across chan­nels can mean mil­lions in rev­enue for com­pa­nies. How­ever, while dig­i­tal mar­keters are talk­ing about opti­miza­tion, are they imple­ment­ing it suc­cess­fully to max­i­mize...

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Adobe Target Arms Marketers with Personalization Firepower

Personalization · By Kevin Lindsay On February 28, 2013 · Add Comment
Adobe Target blog image

Over the past year, I’ve been pleased to see that our cus­tomers are becom­ing increas­ingly more sophis­ti­cated with their online per­son­al­iza­tion strate­gies. When­ever I meet with lead­ing retail­ers, banks and media com­pa­nies, I am blown away by how they are lever­ag­ing their ana­lyt­ics data to seg­ment their vis­i­tors in order to deliver the most rel­e­vant...

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Why Retailers Need to Become More Like the Bar “Cheers”

Conversion Optimization, Personalization · By Kevin Lindsay On August 1, 2012 · Add Comment
cheers

 

“Where Every­body Knows Your Name…And They’re Always Glad you Came…” evokes for many, nos­tal­gic mem­o­ries of the hit 80s tele­vi­sion show about the Boston-based bar, Cheers. Who wouldn’t want to fre­quent an estab­lish­ment where every­one greeted you by name when you walked in the door, had your favorite draft beer wait­ing for...

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Let’s Get Personal

Personalization · By Kevin Lindsay On June 1, 2012 · Add Comment
infographic screenshot

Per­son­al­iza­tion. It’s a big word. I remem­ber when we first started talk­ing about per­son­al­iza­tion in the early days of ecom­merce, it was often short­ened to “P15N” (eas­ier to spell, but no eas­ier to say… I guess it was cool—at least where I worked!). Another thing about per­son­al­iza­tion: there are prob­a­bly as many (or more) def­i­n­i­tions...

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Search, Sew and Sail

Analytics · By Kevin Lindsay On May 7, 2010 · 1 Comment

I had no idea there were so many items sail­boat own­ers might need to max­i­mize their sail­ing expe­ri­ence and keep their invest­ment ship-shape (I guess I’d bet­ter get pre­pared for the day I’m liv­ing my dream on my 30-footer!).

I recently learned about our cus­tomer Sail­rite — a second-generation busi­ness orig­i­nally focused on sail-making...

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Automated Recommendations (Finally) Hit Their Stride

Personalization · By Kevin Lindsay On April 29, 2010 · Add Comment

Gone are the days when online busi­nesses will throw tech­nol­ogy at busi­ness prob­lems. Don’t get me wrong — technology’s role in busi­ness has never been stronger, but today there’s a dif­fer­ence: the ‘busi­ness’ is rapidly tak­ing over how tech­nol­ogy is used, and is demand­ing tools that are friendly to mar­keters, mer­chan­dis­ers, and other biz types...

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Automated Recommendations — Not Just for Products Anymore

Personalization · By Kevin Lindsay On October 7, 2009 · Add Comment

More and more pub­lish­ers, lead gen sites, or for that mat­ter any busi­ness striv­ing to pro­vide rel­e­vant and help­ful con­tent to its vis­i­tors, are turn­ing to auto­mated rec­om­men­da­tions. Sites look­ing to achieve more “stick­i­ness”, increase page views (and there­fore ad rev­enue) or gen­er­ate sub­scrip­tion con­ver­sions find that by show­ing vis­i­tors or read­ers the most pop­u­lar,...

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