LiveCycle PDFG7: Error Code 1015: This file type is not supported

Issue

 If you are using PDFG7 to convert HTML files to PDF using the Convert PDF function you may receive the error message:

Error Code: 1015

Error Message: This file type is not supported.

Reason

This is the expected behaviour.  When you enter a physical HTML file in the browser Create PDF servlet, then it will be sent to Distiller, but Distiller does not understand HTML files.

PDF Generator 7 can convert the following content to PDF:

  • PostScript and Encapsulated PostScript (EPS)
  • Image formats (JPG, JPG 2000, GIF, BMP, TIFF, PSD)
  • Microsoft Word, Microsoft Excel, and Microsoft PowerPoint (DOC, XLS, PPT)
  • Microsoft Project (MPP)
  • Corel WordPerfect
  • Plain text and rich text (TXT, RTF)
  • Web (HTML)
  • AutoCad (DWG)
  • Microsoft Visio (VSD)

Solution

When you want to convert an HTML file, then you must enter the URL with “http://…” or “https://…” and convert it using the web page converter function. Then it will be sent to Acrobat to be conveted with Web Capture.  HTML files reside on a webserver and so it is expected that they are referenced through the URL, not as a local .HTML file.

If you really need to work with local .HTML files, then you could open the .HTML file using Microsoft Word, and save it as a .doc for example.  PDFG can then convert this .doc file without problems.

reference: (1-25037774)

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