Issue
If you have installed PDF Generator 7, you may receive the following error when trying to start the application server service:
Error 1009
Reason
You must use the same user to install MS Word and PDFG, and this user must be the same user account used to start the application server service.
Solution
Re-install MS Word and PDFG using the same user account (this should be an Administrative user), and then change the LogOn properties for the application server service in the Control Panel to use this account to start the service.
reference: (1-32085976)