Issue
You have migrated to LiveCycle ES from a LiveCycle 7 environment and notice that some of the tasks do not have a process name populated in the task view in Workspace. This problem occurs in the migration scripts, which do not correctly update the task information in the database.
Solution
This issue has been addressed in LiveCycle ES2 (9.0.0.0) and later versions. A patch is available to solve this issue in LiveCycle ES 8.2.1.2. Contact the Adobe support team if you require this patch and ensure that it is suitable for your environment.
Additional information
The patch can only be applied during the migration process. If you have already migrated and are seeing this issue, the patch will not fix the already migrated tasks in the database. To correct this issue in this situation, manually run the following SQL:
UPDATE tb_task SET process_name = (SELECT tb_process_instance.service_name FROM tb_process_instance WHERE (tb_process_instance.id = tb_task.process_instance_id)) WHERE process_name IS NULL
You should backup your database before applying the above SQL changes.
reference: (181372257/2526063)
