LiveCycle ES: Link to help files returns 404 error with localized Workspace

Issue

When you use the localized version of LiveCycle ES 8.2.1 Workspace in a web browser, clicking the link to the Help files may return a 404 error. The link works correctly when you use the standard English locale.  This issue has been reported particularly on French and German locales.

Reason

This was a bug in LC ES 8.2.1.2 and previous versions.

Solution

This issue has been fixed in LC ES2 9.0.0.0 and later versions.  There is a patch available for LiveCycle ES 8.2.1.x, so you should contact enterprise support if you require this patch.

reference: (181413026/2542542)

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LiveCycle ES: TaskPermissionsException using TaskManager.getTaskInfo()

Issue

When you use the LiveCycle ES APIs to access tasks through the TaskManager.getTaskInfo() method, LiveCycle may return the following error:

TaskPermissionsException User: A50D7ECD-15F5-6B60-9619-44F68536EC32 does have access to get the data for the task: 560701.

You may be using code similar to the following when trying to access the tasks:

TaskManager taskManager = TaskManagerClientFactory.getTaskManager(connectionFactory.getAlcServerConnection());

TaskInfo taskInfo = taskManager.getTaskInfo(new Long(taskId)); 

If you do not have the right permissions for the user context running this code, then you will receive the exception above.

Solution

To execute this method with a user other than the super administrator, manually add the Workflow Process Administrator Role to that user. You can add this role to the user account in the adminui (Home > Settings > User Management > Role Management).

reference: (181498712)

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