LiveCycle ES2: text-shifts after conversion to Postscript using toPS2()

Issue

When you use the toPS2() method in LiveCycle ES2 to convert PDF files to PostScript, some text-shifting occurs in the resulting Postscript file.

Here is an example where the text is shifted upwards and starts to overlap the border:

PDF file:

PostScript file:

Reason

A bug in how the server handles the field placement during conversion causes this issue, and can lead to data-loss in extreme circumstances.

Solution

This issue has been addressed in LiveCycle ES2 SP1 and later versions.

reference: (181423968/2552257)

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LiveCycle ES2: Checkbox marks changed after conversion to Postscript using toPS2()

Issue

When you use the toPS2() method from LiveCycle ES2 to convert PDF files to PostScript, checkbox marks are rendered differently in the resulting PostScript. For example, the checkbox marks are larger in the PostScript file than in the PDF file.

PDF file:

PostScript file:

Solution

This issue has been addressed in LiveCycle ES2 SP1 and later versions.

Additional information

A bug in the rendering functionality during the PostScript conversion causes this error.┬áThis problem causes issues for customers who convert legally binding documents, and must guarantee that they haven’t changed since they were completed or signed.

reference: (181435838/2571942)

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