LiveCycle ES 8.2.1: “A non-retryable Exception has occurred” assigning tasks

Issue

When you assign a task to a new user created in LDAP and synchronized with LiveCycle, an exception occurs. The error occurs when you assign a task before the new user has logged into Workspace.

2008-07-22 07:51:45,497 ERROR [com.adobe.workflow.AWS] stalling action-instance: 688 with message: A non- retryable Exception has occurred:

Attribute: out_of_office_user_id on object: workflow_user:[DCC77BA9-D281-1D96-D57E-EF9C5B804811] has not been loaded.;

CausedByException is: Attribute: out_of_office_user_id on object: workflow_user:[DCC77BA9-D281-1D96-D57E-EF9C5B804811] has not been loaded.

If the user has logged in to Workspace, the task is assigned without any problems or errors.

Solution

This issue is resolved in LiveCycle ES 8.2.1.1 and later. There is a patch available for LiveCycle ES 8.2.1; contact Enterprise Support to obtain the patch.

Additional information

This problem occurs with the Oracle database. The Oracle POF adapter doesn’t work¬†when a Proxy Object loads for a record not in the proxied table without populating all attributes in the query.

reference: (180316378/1875224)

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