LiveCycle ES2: Metadata mistakenly encrypted when applying policy

Posted on August 24, 2012 by dmcmahon | Comments (1)

Issue

If you are using LiveCycle RightsManagement ES2 SP2 (9.0.0.2) to apply policies to documents, and you have selected the option “Encrypt all document contents except metadata” in the policy, you will notice that the metadata is encrypted by mistake.

The option to omit the metadata from encryption can be configured when creating the policy as described below (Unchangeable Advanced Settings > Document Restrictions):

http://help.adobe.com/en_US/livecycle/9.0/rightsMgmtHelp/help.htm?content=000273.html#1604485

Reason

This is a product issue in LiveCycle ES2 SP2, and is fixed in later versions.

Solution

There is a patch available for LiveCycle ES2 SP2.  You should contact the enterprise support team if you require this patch.

reference: (183299720/3211143)

VN:F [1.9.22_1171]
Was this helpful? Please rate the content.
Rating: 10.0/10 (3 votes cast)