Acrobat 10.1.4 crash using LiveCycle RightsManagement ES2 Extension for Microsoft Office

Issue
If you are using the Adobe LiveCycle RightsManagement ES2 Extension for Microsoft Office with Acrobat/Reader 10.1.4 then you may experience an application crash in Acrobat/Reader.  You will see the following error in the Eventviewer log:

Event Type:    Error
Event Source:    Application Error
Event Category:    None
Event ID:    1000
Date: …
Time: …  
User: … 
Computer: …
Description:
Faulting application acrobat.exe, version 10.1.4.38, faulting module acrobat.dll, version 10.1.4.38, fault address 0×00021212.

Reason

This is an issue with Acrobat/Reader 10.1.4 affecting compatibility with this LiveCycle plugin.

Solution

This issue is fixed in Acrobat/Reader 10.1.5 and later versions.

reference: (3322093)

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One Response to Acrobat 10.1.4 crash using LiveCycle RightsManagement ES2 Extension for Microsoft Office

  1. Ryun says:

    Thank you. I have this problem in Acrobat for long time. Working now.