CQ5.5 SP1: Inserting variables in newsletters doesn’t work in Chrome

Issue

If you are using Chrome with CQ5.5 SP1 and attempting to insert variables into newsletters as detailed below, you may notice that the variables are not inserted as expected.

1. Open Chrome and go to http://localhost:4502/content/campaigns/geometrixx/monthly_newsletter.emailclient.html
2. Double click on a text component to open the Edit component window.
3. Click on insert to insert a variable, for example ‘Firstname’.

Result: The variable isn’t inserted, and Chrome logs a javascript error: “Uncaught error: Index size error: DOM Exception 1″.

Solution

This issue is fixed in CQ5.5 SP2.1.  Chrome is only supported in CQ5.5 SP2.1 and later versions, as we made many changes to offer Chrome support in these versions.

Workaround

The procedure above works fine in Firefox and Internet Explorer.

reference: (44087/CQ5-16244)

VN:F [1.9.22_1171]
Was this helpful? Please rate the content.
Rating: 5.5/10 (2 votes cast)
CQ5.5 SP1: Inserting variables in newsletters doesn't work in Chrome, 5.5 out of 10 based on 2 ratings

Comments are closed.