Posts tagged "ace"

LiveCycle Designer: Unable to initialize ACE interface

Issue

 If you are working with Designer on terminal server, you may experience intermittent problems starting the Designer client, such as the following error:

Unable to initialize ACE interface

Reason

Designer 6 or 7 are not supported on Terminal Server.  Designer versions 8 and later are supported on terminal server.

There is an ACE.dll in the designer product folder, which is the Adobe Colour Engine.

Solution

 As a workaround, you can copy the ace.dll from the Reader/Acrobat installation folder, and overwrite the one in the Designer folder.  Make a backup of the Designer ACE.dll first.  This has been known to resolve the issue for some customers.

reference: (1-16374929)

VN:F [1.9.22_1171]
Was this helpful? Please rate the content.
Rating: 7.0/10 (3 votes cast)