Posts tagged "customization"

Acrobat/Reader 9: Privileged locations from Customization Wizard written to incorrect registry keys

Issue

When you use Customization Wizard 9 to configure the installation for Adobe Reader or Acrobat 9, hosts for privileged locations are written to the wrong registry location. Therefore Acrobat or Reader won’t recognize them at runtime and these sites will not be trusted. You could see the Yellow-Message-Bar warning about untrusted site access if these hosts are referenced from a PDF file.

Solution

This issue is resolved in Customization Wizard 10, so privileged locations are written correctly in Acrobat and Reader X.  Adobe doesn’t issue patches for Customization Wizard, so there’s no way to fix this issue retrospectively for Acrobat or Reader 9.  As a workaround, you can change the keys manually in the registry. Or, you can enter the values directly in the enhanced security settings in Acrobat or Reader preferences.

Additional information

The privileged hosts are written incorrectly to:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\9.0\FeatureLockDown\TrustManager\cTrustedSites

instead of:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\9.0\FeatureLockDown\cTrustedSites

reference: (181708423/2678020)

VN:F [1.9.22_1171]
Was this helpful? Please rate the content.
Rating: 5.5/10 (2 votes cast)