Posts tagged "disabled"

CQ5: new page/site buttons disabled in WCM siteadmin

Issue

If you are using WCM siteadmin and wish to create a new page/site using the available buttons, they may appear disabled so that you are unable to click on them.  Firstly, you should check your permissions for these actions and/or check with an administrator or admin account.  If these problems persist it may be related to an issue in your repository structure.

Reason

These buttons can also be disabled if there is an invalid Page node in the /content tree.  A cq:Page node must have a child named jcr:content of type cq:PageContent, otherwise it is invalid and can lead to this issue.  The root /content node is not of type cq:Page and therefore does not require a jcr:content child of type cq:PageContent, but every other Page node below /content should have this structure.

It seems that if the invalid node is a top-level page/site in the content tree (e.g. /content/geometrixx) then it will affect the site actions for all other top-level nodes, and other nodes in that specific tree.
If the invalid node is a sub node (e.g. /content/geometrixx/en/services), then it seems to only affect the site actions for that level in that tree.

Such invalid nodes can appear in the tree if they were created outside of WCM (i.e. using CRXDE, or Content Explorer), or by importing a package containing such invalid nodes.

Solution

Check your content tree for such invalid page nodes, and repair the nodes as required, by creating a jcr:content child node of type cq:PageContent.

reference: (37890)

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Acrobat/Reader 10: Save button not working for PDFs referenced from long URLs

Issue

If you are using Adobe Acrobat/Reader in Firefox/Chrome to view PDF files from long URLs you may notice that  the Save button is not working as expected.  It may be disabled (greyed out), or it may be enabled, but clicking on the button does not bring up the Save dialog to save the PDF to the local file system.

In some organisations the PDF files may be loaded from complex applications which require long URLs to serve parameters with the PDF.  For example:

http://helpx.adobe.com/content/dam/kb/en/837/cpsid_83709/attachments
/Acrobat_Enterprise_Administration.pdf?timestamp=t1115222011102&a=1234567890
123456789012345678901234567890123456789012345678901234567890123456789
&dkmtid=doc&ext=.PDF#FDF=http://server/XML.xfd

The URL above will show the PDF, but the Save button will not work as expected:

Reason

This is an issue with some versions of Adobe Acrobat/Reader 10 in Firefox/Chrome, and will be resolved in a later update for Acrobat/Reader.  The issue occurs when the URL contains more than 259 characters, as Firefox attempts to use this URL as the file-name in the Save dialog.  Such a long URL can exceed a file system limit and therefore the Save dialog does not appear.

Workarounds

  • Use shortened URLs to avoid the issue.
  • Use Acrobat/Reader in Internet Explorer.
  • Use Acrobat/Reader 9 with Firefox/Chrome.

Solution

This issue does not happen with the latest version of Acrobat/Reader 11, and will be fixed in a future release of Acrobat/Reader 10.

reference: (183411841/3319248)

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