Posts tagged "disposal"

LiveCycle ES: DocumentError submitting a task after migrating to LC ES 8.2.1

Issue

 After you migrate your server from LiveCycle 7 to LiveCycle ES 8.2.1, the following error may appear in the log when you submit a task in Workspace:

javax.ejb.EJBException: EJB Exception: : com.adobe.idp.DocumentError: The document pointing to the file 
"/data/myservermydomain/AdobeDocumentStorage/session_wfattach585520/9084040089345862489" has expired. 
Consider increasing the document disposal timeout.
 at com.adobe.idp.DocumentFileBackend.checkFileExistance(DocumentFileBackend.java:412)
 at com.adobe.idp.DocumentFileBackend.copy(DocumentFileBackend.java:419)
 at com.adobe.idp.Document.passivate(Document.java:1065)
 at com.adobe.idp.Document.passivate(Document.java:1012)
 at com.adobe.idp.Document.<init>(Document.java:565)
 at com.adobe.idp.Document.<init>(Document.java:621)
 at com.adobe.idp.DocumentStorage.persist(DocumentStorage.java:78)
 at com.adobe.idp.taskmanager.dsc.client.task.AttachmentInfoImpl.persistDoc(AttachmentInfoImpl.java:201)
 at com.adobe.idp.taskmanager.dsc.service.CopyAttachments.copyAttachmentsToTask(CopyAttachments.java:326)
 at com.adobe.idp.taskmanager.dsc.service.CopyAttachments.copyAttachmentsForward(CopyAttachments.java:291)
 at com.adobe.idp.taskmanager.dsc.service.TaskManagerServiceImpl.createTask(TaskManagerServiceImpl.java:467)
 at sun.reflect.GeneratedMethodAccessor1968.invoke(Unknown Source)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:585)

Reason

The process itself stalls when this error occurs.  The error refers to a task attachment that no longer exists in the DocumentStorage directory. This error can occur if the LiveCycle 7 session referencing the target file was deleted, and LiveCycle 8 references to the target file remained. Deleting the LiveCycle 7 session deleted the session_wfattch…. directory, leaving the LiveCycle 8 references pointing to deleted resources.

Solution

Restore the missing files from a backup of your LiveCycle DocumentStorage directory. Or, delete the source task whose attachments are being copied or delete the attachment itself.

reference: (181609130/2630482)

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