Posts tagged "localized"

LiveCycle ES: Link to help files returns 404 error with localized Workspace

Issue

When you use the localized version of LiveCycle ES 8.2.1 Workspace in a web browser, clicking the link to the Help files may return a 404 error. The link works correctly when you use the standard English locale.  This issue has been reported particularly on French and German locales.

Reason

This was a bug in LC ES 8.2.1.2 and previous versions.

Solution

This issue has been fixed in LC ES2 9.0.0.0 and later versions.  There is a patch available for LiveCycle ES 8.2.1.x, so you should contact enterprise support if you require this patch.

reference: (181413026/2542542)

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LiveCycle ES: ALC-LCM-999-022 error running LCM on a localized OS

Issue

 If you are attempting to install LC ES on an Italian operating system, you may receive the following error trying to run LiveCycle Configuration Manager:

Error [ALC-LCM-999-022]

Failed on 'Stopping JBoss Service JBoss for Adobe LiveCycle ES v8.0'

Service shutdown failed for: JBoss for Adobe LiveCycle ES v8.0

Reason

 Installation on a localized OS is supported as long as it is one of the supported OS versions, however, localized operating systems have not been tested and you may encounter issues.

Solution

 Install on an English operating system if possible.  If you only have a localized OS, then proceed with the installation and report any issues to Adobe support.  We can provide patches as necessary to get LiveCycle running on the localized OS you are using.

reference: (1-48812420/1625939)

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