Posts tagged "newsletter"

CQ5.5 SP1: Inserting variables in newsletters doesn’t work in Chrome

Issue

If you are using Chrome with CQ5.5 SP1 and attempting to insert variables into newsletters as detailed below, you may notice that the variables are not inserted as expected.

1. Open Chrome and go to http://localhost:4502/content/campaigns/geometrixx/monthly_newsletter.emailclient.html
2. Double click on a text component to open the Edit component window.
3. Click on insert to insert a variable, for example ‘Firstname’.

Result: The variable isn’t inserted, and Chrome logs a javascript error: “Uncaught error: Index size error: DOM Exception 1″.

Solution

This issue is fixed in CQ5.5 SP2.1.  Chrome is only supported in CQ5.5 SP2.1 and later versions, as we made many changes to offer Chrome support in these versions.

Workaround

The procedure above works fine in Firefox and Internet Explorer.

reference: (44087/CQ5-16244)

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CQ5.5: MCM emails contain URLs to author instead of publish

Issue

If you are using the Newsletter feature in MCM to send emails to lists of contacts you may notice that the URLs for assets in the email are pointing to the author instance, rather than the publish instance.  The links to the author instance will not work for external users, so the assets in the email will not show up.

Reason

This is a documentation issue as there is some further configuration required to substitute the links in the newsletter email so they point to the publish instance, rather than the author instance.  This will be addressed in a later version of CQ.

Solution

To resolve this issue in the meantime you should do the following steps:

  1. login to the system console on author (e.g. http://localhost:4502/system/console/configMgr)
  2. in the configuration tab search for the “Day CQ MCM Newsletter” bundle and open it
  3. take note of the fake host name in “Lookup for Sender Host” field (by default it is –publish–), i.e. the field should have http://–publish– in it
  4. open CRXDE Lite and goto /etc/map/http
  5. create a Node named –publish– of type sling:Mapping
  6. add a String property sling:match with value –publish–.80
  7. add a String property sling:redirect with value of your publish instance host name or IP including port(e.g. http://publishhost:4503)
  8. click Save All

Now when you send the newsletter it should substitute the author URL with the publish URL.

reference: (37433/CQ5-15440)

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