Posts tagged "permissions"

Reader 9.1: registry persmissions modified causing issues with Internet Explorer


Installing Reader 9.1 modifies Registry permissions for key HKEY_CLASSES_ROOT\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D} from “Full Control” to “Read“.  This modification prevents a successful installation in enterprise environments where customized installer files are used. The mentioned key is a part of the Internet Explorer installation and applications that work with the web browser events use it.

The Access Control List for this key before installation is as follows:


BUILTIN\Power Users=Special




Following installation it has been changed to:





Upgrade to Adobe Reader 9.4 or Adobe Reader X.  Do a full installation of one of these versions to apply the fix.

As a workaround, you can modify the MST file with Customization Wizard to prevent the permissions on this key being changed.

reference: (181120121/2356114)

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LiveCycle ReaderExtensions: “Error 473: Credential permissions are invalid”


 If you are trying to ReaderExtend a PDF in LCRE 7 either in the web interface, or using the API, you may receive the following error:

Error 473: Credential permissions are invalid...


 This error is related to the credential permissions provided with LCRE.  There is a .pfx credential file which must be configured with LCRE to allow you to ReaderExtend documents.  This credential is essentially used to certify the PDF when applying the rights, to prevent unauthorized changes to the PDF once distributed.  You need to provide an alias/password for this credential file when installing LCRE.

Often the wrong alias/password combination is used for this credential when installing LCRE.


 Make sure you use the alias/password provided with the credential file.

Other possible causes:

1) using the wrong JDK or using JDK 1.4.2_10 which is not supported

2), not correctly mapping users in

C:\Program Files\Adobe\LiveCycle\ReaderExtensions\jboss-3.2.5\server\all\conf

 reference: (1-16246910)

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