Issue
The following error occurs at run-time when you use the UserPlus QPAC from Avoka with attachments in Adobe LiveCycle ES 8.2.1:
javax.ejb.EJBException: EJB Exception: : com.adobe.idp.DocumentError: The document pointing to the file "/mydomain/AdobeDocumentStorage/session_wfattach443760/6261454814295665168" has expired. Consider increasing the document disposal timeout. at com.adobe.idp.DocumentFileBackend.checkFileExistance(DocumentFileBackend.java:412) at com.adobe.idp.DocumentFileBackend.copy(DocumentFileBackend.java:419) at com.adobe.idp.Document.passivate(Document.java:1065) at com.adobe.idp.Document.passivate(Document.java:1012) at com.adobe.idp.Document.<init>(Document.java:565) at com.adobe.idp.Document.<init>(Document.java:621) at com.adobe.idp.DocumentStorage.persist(DocumentStorage.java:78) at com.adobe.idp.taskmanager.dsc.client.task.AttachmentInfoImpl.persistDoc(AttachmentInfoImpl.java:201) at com.adobe.idp.taskmanager.dsc.service.CopyAttachments.copyAttachmentsToTask(CopyAttachments.java:326) at com.adobe.idp.taskmanager.dsc.service.CopyAttachments.copyAttachmentsForward(CopyAttachments.java:291) at com.adobe.idp.taskmanager.dsc.service.TaskManagerServiceImpl.createTask(TaskManagerServiceImpl.java:465) at sun.reflect.GeneratedMethodAccessor1243.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:585)
Reason
Attachments are stored in the Adobe DocumentStorage directory for LiveCycle 7 and in the GDS directory for LiveCycle 8. An error occurs in LiveCycle 8 if the attachments are stored in the DocumentStorage directory, and are not available in the GDS directory. This can occur if you have upgraded your server from LiveCycle 7 to LiveCycle ES.
Solution
Manually copy the documents from the LiveCycle 7 DocumentStorage directory to the LiveCycle ES GDS directory.
reference: (181472965)
