Posts tagged "registry"

Acrobat/Reader 9: Privileged locations from Customization Wizard written to incorrect registry keys


When you use Customization Wizard 9 to configure the installation for Adobe Reader or Acrobat 9, hosts for privileged locations are written to the wrong registry location. Therefore Acrobat or Reader won’t recognize them at runtime and these sites will not be trusted. You could see the Yellow-Message-Bar warning about untrusted site access if these hosts are referenced from a PDF file.


This issue is resolved in Customization Wizard 10, so privileged locations are written correctly in Acrobat and Reader X.  Adobe doesn’t issue patches for Customization Wizard, so there’s no way to fix this issue retrospectively for Acrobat or Reader 9.  As a workaround, you can change the keys manually in the registry. Or, you can enter the values directly in the enhanced security settings in Acrobat or Reader preferences.

Additional information

The privileged hosts are written incorrectly to:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\9.0\FeatureLockDown\TrustManager\cTrustedSites

instead of:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\9.0\FeatureLockDown\cTrustedSites

reference: (181708423/2678020)

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Reader 9.1: registry persmissions modified causing issues with Internet Explorer


Installing Reader 9.1 modifies Registry permissions for key HKEY_CLASSES_ROOT\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D} from “Full Control” to “Read“.  This modification prevents a successful installation in enterprise environments where customized installer files are used. The mentioned key is a part of the Internet Explorer installation and applications that work with the web browser events use it.

The Access Control List for this key before installation is as follows:


BUILTIN\Power Users=Special




Following installation it has been changed to:





Upgrade to Adobe Reader 9.4 or Adobe Reader X.  Do a full installation of one of these versions to apply the fix.

As a workaround, you can modify the MST file with Customization Wizard to prevent the permissions on this key being changed.

reference: (181120121/2356114)

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Acrobat/Reader: registry key for Windows trusted sites


When Adobe Reader or Acrobat is deployed in the enterprise with enhanced security turned on, warnings can appear in the client. The warnings appear when Acrobat tries to merge data into a PDF.  These warnings are confusing to the users and you may want to suppress them by defining the source of the data as trusted.


Define the sites that host the PDF and data files as trusted. You can do this by adding the site where the data is stored to the Windows trusted sites list (Windows > Control Panel > Internet Settings > Security), or to the enhanced security settings in Acrobat/Reader (Edit> Preferences > Enhanced Security).

The Windows trusted sites list is saved under the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zone Map\Domains

You can therefore add the sites directly under this registry key if you are using an automated deployment of Acrobat/Reader.

reference: (181762015)

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LiveCycle PDFG7: how to remove the SQL service after uninstalling


If you have uninstalled PDF Generator 7.2.2 you may notice that the SQL service has been left behind.  You will need to remove this service manually to do a completely clean uninstallation.


 In order to remove the SQL service in Windows, you can follow these instructions:

Run Regedit or regedt32.

Find the registry entry: HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services

Find the service there and delete it.

You may wish to look at the keys and see what files the service was using and perhaps delete them also.

Note:  You will have to reboot before the list gets updated in server manager.

Additional Information

 Some programs change the permissions to make it more difficult for you to delete them. For these you will have to right click on the “service” in regedit, go to permissions and grant the administrator full control before the service can be deleted.

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