Posts tagged "sDecimal"

Acrobat/Reader: International registry keys being accessed too many times

Issue

When you open a PDF file in Adobe Acrobat/Reader you may notice that the client reads the following registry keys repeatedly:

HKEY_USERS\…\Control Panel\International\sDecimal

HKEY_USERS\…\Control Panel\International\sThousand

The result of reading these keys if often BUFFER OVERFLOW.¬† It’s unnecessary for Acrobat/Reader to access these registry keys multiple times when opening a single PDF file. If you’re using Terminal Server environments, where only one client services multiple users, this issues can lead to performance degradation.

Solution

Update to Adobe Acrobat/Reader 9.4 or X.

Additional information

It’s common for a BUFFER OVERFLOW to occur when reading registry keys on application startup. This error doesn’t necessarily point to a memory issue in Acrobat/Reader. Adobe Acrobat/Reader 9.4, X and later have been updated to access these keys only once when opening a PDF file. The number of BUFFER OVERFLOW events is therefore also reduced.

 reference: (181470806/2596701)

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