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December 17, 2011 /Customer Showcase/HR /

Citrix: “We’ve Hired 1,800 Employees with EchoSign!”

Citrix recently reached out to us with an update on how using EchoSign electronic signatures for almost 2 years has turbochared their recruiting and HR processes.

The results?  Fabulous:

  • 1,800 employees hired using EchoSign.
  • On-boarding has shrunk from weeks to 1-2 days.
  • Zero training.

E-Signatures and web contracts are no longer the way of the future.  They are simply the way of the web.


Case Study: Citrix

EchoSign Speeds Up Recruitment at Citrix


Company Overview

Citrix Systems, Inc. (NASDAQ:CTXS) is a leading provider of virtual computing solutions that help companies deliver IT as an on-demand service. Founded in 1989, Citrix combines virtualization, networking, and cloud computing technologies into a full portfolio of products that enable virtual work styles for users and virtual datacenters for IT. More than 230,000 organizations worldwide rely on Citrix to help them build simpler and more cost-effective IT environments. Citrix partners with over 10,000 companies in more than 100 countries. Annual revenue in 2010 was $1.87 billion.

Workflow Challenge

Rich Berger, Senior Director, HRIS, Citrix was looking for a safe, secure and efficient way to speed up the recruitment process at Citrix. In addition, the ‘status change’ process was also lengthy when getting forms signed by managers and HR approvers. “Ours was not an atypical challenge -we simply needed an easy and efficient way to get busy people to respond in a timely manner,” says Rich.

EchoSign Solution

“We started using EchoSign in January 2010 to improve our recruiting process and seven months ago expanded our global use to improve our HR status change process”, says Rich. “As a SaaS vendor we were looking for a solution that was easy to use. We wanted to invest in a partnership with a SaaS vendor so EchoSign seemed like a great fit. Citrix HR started using EchoSign to get offer letters signed online. “We found it was a safe and secure way to get our letters signed in a timely manner.” Currently Citrix has about 200 active EchoSign users. “Most of our users were up and running with no training. I put together a short 5 min training video for those users that wanted a quick tutorial.”


Since using EchoSign, Citrix has hired over 1800 employees using EchoSign. In addition, more than 5,000 status change forms have also been signed via EchoSign. “Everything that we used to measure in weeks is now measured in 1-2 days”, says Rich. “In addition, we are seeing key improvements in quality. Before EchoSign we didn’t catch as many pre-approval errors. What differentiates EchoSign is ease of use and great customer service.” Citrix is also expanding its use of EchoSign to contract compliance, finance and sales contracts.

EchoSign is incredible!

Rich Berger, Senior Director, Global HRIS

Categories: Customer Showcase, HR

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