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June 11, 2014

E-signatures: Removing the last bottleneck to productive digital transactions

 

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In the modern business world, digital transactions are transforming every activity with the mass adoption of mobile devices, wireless capabilities and cloud computing. Electronic signatures, or e-signatures, are no different. has 34 million customers electronic business processes, increasing productivity and efficiency of the modern workforce.

Geoffrey Moore, renowned author (Crossing the Chasm), speaker, and business advisor, has released a new whitepaper focused on e-signatures and their adoption into the business process. The whitepaper explores how as a new, technology-savvy generation enters the workforce, companies must make the transition from traditional systems of records to a modernized type of IT – one that’s focused on systems of engagement.

Traditionally, IT has been focused around databases, where interests of the employee are subordinate to the dictates of the database. This type of system creates bottlenecks, which systems of engagement are designed to remove with a user-centric orientation.

E-signatures represent an aspect of the new era of IT, created to accelerate workflow and speed up the mission-critical process of obtaining signatures. The act of signing has been changed by our increasingly digital world, just as the processes of printing, scanning, faxing and mailing are no longer user-friendly, eco-friendly or bottom line business-friendly. Manual signatures delay business processes, increase administrative costs and add no value to the workflow. So why do companies still use them?

Making the transition to digital signatures and increasing your company’s system of engagement should be simple and easy for your organization. Click here for the whitepaper and learn how to incorporate an overall system of engagement at your company. Click here to sign up for a free trial of EchoSign.

Our VP of EchoSign, Jon Perera, interviewed Moore to ask him about the technology adoption life cycle and how businesses can successfully usher in the new era of IT. Watch the video here.

 

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4:50 PM Permalink
June 2, 2014

Adobe EchoSign at Salesforce 1 Tour: Washington, D.C. Recap

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After making a big splash across the pond at the London Salesforce1 Tour event, the EchoSign team kept up the momentum with last week’s event in Washington, D.C. With an enthusiastic crew on the showroom floor, and in speaking sessions, we were able to educate event attendees on the business benefits of e-signatures and EchoSign’s seamless integration with the Salesforce1 mobile platform.

 

With EchoSign being the first e-signature partner live on the Salesforce1 platform, customers have quickly learned the ease of sending, signing, tracking and filing documents quickly, securely and entirely from your Salesforce account. The increase in team productivity and acceleration of the contract process when using EchoSign and Salesforce are among the most noted benefits by customers, and the mobile integration makes this process even easier than before.

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Adobe EchoSign: Changing the Game for your Organization, Customers and Partners

Mark Middleton, Adobe Sr. Solutions Manager, held EchoSign’s first speaking session in the Partner Theater Thursday afternoon. Throughout the instructive session Mark demoed the EchoSign and Salesforce1 mobile integration by walking through the process live from his iPad. He demonstrated various features from in-person signing to tracking and analytics capabilities within the Salesforce1 platform.

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Adobe EchoSign: Send, Sign, Track and File Contracts Quickly and Securely

The second EchoSign session featured Adobe Document Solutions Product Marketing Manager, Lisa Croft, a.k.a. @Acrogal! Lisa discussed how EchoSign removes the “signature road block” and creates a friction free process for your customers and an improved workflow for your business. This, coupled with the added benefit of the Salesforce1 mobile integration, makes EchoSign the ideal e-signature solution for business professionals looking to speed up their contracting process, eliminate timely and costly paperwork and streamline their overall workflow.

Overall the Salesforce 1 Tour D.C. event was another successful experience for the EchoSign team. Partnering with Salesforce to connect sales, service and marketing in one mobile-ready platform has allowed us to further help our customers close deals and get business done from anywhere, anytime and on virtually any device!

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May 23, 2014

Adobe EchoSign at Salesforce1 Tour: London Recap

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The EchoSign team took the Salesforce1 World Tour event in London by storm. From countless product demos, to in-depth business discussions and informative keynote speakers and breakout sessions, the Salesforce1 Tour event in London did not disappoint! We met with many business professionals, walked through numerous Salesforce1 mobile ready demos, and attended informative breakout sessions to help get more people hooked on the power and impact that e-signatures and EchoSign can have on your business. We proved once again that we really do make it easy to send, sign and track your deals from anywhere.

As one of select few Salesforce1 mobile ready app partners, it was great showing people the ropes of how the latest EchoSign technology integrates with the powerful and flexible Salesforce1 mobile platform. Event attendees were  excited to learn how EchoSign, along with the Salesforce1 mobile app, can help them close deals, service customers and deliver 1:1 marketing campaigns from anywhere, anytime.

At the breakout sessions, speakers demonstrated how easy it is to sign anywhere, anytime with EchoSign’s document management mobile app. Now, customers can streamline business processes and automate and customize document management to keep their business moving forward no matter where your business takes you.

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Apttus Green Zone

Green Zone

The EchoSign team kicked back in the Quote-to-Cash Green Zone with partners Apttus, bluewolf, Jitterbit, Xactly and The Tas Group. Free sandwiches and tea were provided by Apttus so that attendees could refresh and recharge in the Green Zone while mingling with business partners and networking. In between sessions, our team took full advantage of recharging and re-fueling for the next round of meetings, demos and speakers.

Salesforce Obsessions Party

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You can’t have a great sales event without a closing party, are we right?! The Salesforce1 Tour wrap-up party in London was no exception! We ‘rocked til dawn’ at Café de Paris with the rest of the conference attendees and learned to party London-style. The Salesforce Obsessions party, thrown by Xactly and New Voice Media, had a fully stocked bar and great live entertainment making for the perfect end to a very successful event.

Until next time, London, Cheerio!

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6:05 PM Permalink
May 20, 2014

Adobe on Adobe: How EchoSign reduced our procurement contract completion cycle by 73%

 

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As companies continue to evolve and look for ways to conduct business more efficiently, many procurement heads, business managers and finance departments are looking for ways to speed up document approvals, digitize processes that work for a multitude of vendors and ultimately reduce the lag time (and headaches) that are attached to paper. Our own Procurement team put EchoSign to the test to see how the adoption of e‐signatures and digital document workflows could actually help Adobe streamline processes and keep business moving with our global partners and customers.

Let’s Talk Numbers

Adobe Procurement works with a contract average of almost 1,500 contracts/quarter. The majority of those are in North America, but some also support international offices. Additionally, 85% of the non-revenue generating contracts within the overall company are handled by Adobe Procurement. Adobe had a contract management system in place, but parts of the process were still manual and paper-based, specifically the old “requirement” for a wet signature process for executing contracts. We weren’t alone, in fact, this situation is a very common one. A 2013 survey found that 98% of US companies still use paper in their contracting process. This is in spite of the fact that two‐thirds of respondents agree that paper is less secure and 70% of those surveyed agree that there are material efficiency gains.

Let’s Talk Results

At Adobe, this has all changed for the better. Our Procurement team removed the roadblocks slowing down business and as a result became more agile and responsive to the business overall. Contract completion cycle was reduced by 73%: going from 2‐3 weeks to 1‐2 days. Currently, 79% of contracts are completed in 7 days or less. Additionally, there was a 70% increase in contract completion and the Procurement department’s paper and supplies costs were cut down by 80%.

With more than 3‐million contracts e‐signed on a monthly basis across sales, HR, Procurement, health, education, legal and government, Adobe EchoSign knows a thing or two about what customers are looking for in an e‐signature service. Get contracts, documents and orders signed in a fraction of the time from anywhere and see your document through every step of the process with the detailed EchoSign audit feature.

Say goodbye to managing the influx of scans, faxes and printouts by bringing on EchoSign to work with your existing business applications. It’s time to start to show‐off your numbers by minimizing paperwork and using that time to focus on growing your numbers with your clients and partners.

Read more about how EchoSign helped Adobe’s Procurement team to streamline and be more productive with this case study. Plus, check out what EchoSign can do for your Procurement team with this informational video.

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3:07 PM Permalink
May 9, 2014

Adobe EchoSign’s new release puts e-signatures in the hands of over 1 billion users

LATEST blog picAdobe extends its leadership in digital documents by making the Adobe EchoSign electronic signature service readily available to the one billion business professionals who use Adobe Reader, Adobe Acrobat, Box, Google Drive, and Microsoft SharePoint 2013. The May release also introduces a streamlined user experience and industry-leading support for customized business workflows. Combined, these enhancements make it possible for more organizations to finish business faster and speed time to revenue. Today, Adobe EchoSign customers achieve an average of 85% reduction in contract signing times.

Since the December 2013 release, the Adobe EchoSign team has been focused on designing a superior e-signature experience that integrates seamlessly with business users’ preferred applications–and today’s release is the result. Now, Adobe EchoSign is instantly accessible within the most commonly used desktop and cloud-based document applications, making it easier than ever to integrate electronic signatures into business processes across Sales, HR, Legal, and Operations. Other key highlights of the May release include:

  • A new, streamlined user experience. The Adobe EchoSign May release introduces a simplified interface that’s quick and easy to navigate –for senders and signers alike. Plus, the new design ensures a consistent experience across devices, browsers, and screen resolutions.
  • Support for creating custom business workflows. Adobe EchoSign is the industry-leading e-signature platform that helps customers build and customize signing workflows uniquely tailored to suit individual business processes. Once built, these workflows can be published and used throughout the organization –helping improve compliance, minimize errors, and reduce costly rework during signing processes.
  • Flexible identity verification. Using two-factor authentication, senders can rest assured that the people they want to sign documents are the ones who actually do. This is easily setup by choosing from several identity verification methods such as password, knowledge-based authentication, or social identity.
  • Faster, easier administrative setup, user management, and permissions. Administrators can easily scale EchoSign within their organizations by creating, updating, and managing users in bulk, as well as controlling signing privileges within an account.
  • Expanded APIs. Underscoring its commitment to a standard and open platform for electronic signatures, Adobe continues to make more of Adobe EchoSign’s functionality accessible through APIs. Adobe EchoSign supports a comprehensive set of SOAP and REST-based APIs allowing developers to use their favorite tools and programming models of choice to build integrations into Adobe EchoSign.

Customers using Adobe EchoSign today include Citrix, Groupon, Foursquare, Foxtons, KIA, NEC Financial Services, NetApp, Rackspace, Ricoh, Shred-It, and more than 25% of the Fortune 100. Globally, more than 34 million users across 170 countries have already used Adobe EchoSign. This new release expands e-Signing to more than one billion users, helping organizations accelerate business processes, reach revenue faster, and meet corporate goals more efficiently.

“We trust Adobe for our e-signature needs across a range of critical business processes,” said Odus Wittenburg, senior vice president, Rackspace Americas. “Adobe EchoSign has literally saved us thousands of hours already. The advanced workflows and enterprise-strength e-Signature capabilities in the new release will help us further streamline critical business processes.”

If you haven’t used EchoSign yet, this is a great time to try it.  We invite you to sign up for a free trial now.

If you’re already an EchoSign customer, view the May release customer webinar to learn more about all of the new features.

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1:59 PM Permalink
May 5, 2014

Streamlined contracting enhances productivity

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Sharing information about technological developments is vital to closing sales, but also requires companies like NetApp to protect their interests and intellectual property with nondisclosure agreements (NDAs). With Adobe EchoSign, NetApp has automated productivity and document security by creating NDA templates e-signatures that can be signed from any desktop, laptop, or mobile device.

“Because people can sign documents anywhere with Adobe EchoSign, we can meet deadlines that would have been impossible with paper versions,” says Connie Brenton, director of operations and chief of staff in the legal department at NetApp. “By giving sales representatives self-service access to pre-approved NDAs through Adobe EchoSign, agreements are completed and processed significantly faster.”

NetApp can complete NDAs three times faster in Adobe EchoSign than the old paper-based process. Plus, total contract turnaround time has been slashed from 19 days to five days. Read more here.

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8:25 PM Permalink
May 1, 2014

Approved in Minutes

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There’s no more waiting for credit cards because of traditional mail or faxes at Card Assets, a division of First Arkansas Band and Trust. The company replaced its inefficient, error-prone paper-based credit application process with an automated system that uses Adobe EchoSign for electronic signatures. Customers can easily apply online or via mobile device, which helps save time and eliminate chances for manual errors.

“With paper-based applications, it could take 24 hours or more to receive approval,” says Karl Adamson, project manager for Card Assets. “Using Adobe EchoSign, applicants can be approved in as little as 10 minutes, which helps us get cards in customers’ hands much faster.” Read more here.

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2:29 PM Permalink
April 22, 2014

Go Green in the Office for Earth Day with Adobe EchoSign!

We’re all about saving paper and resources at Adobe EchoSign. In business today, companies that are “green-minded” with how they are using resources, not only help improve the environment but can also save money – double bonus! Last year’s EchoSign IP Study, Paper: An Endangered Species revealed that cutting back on paper use and going digital is a key step in “Going Green” for all types of businesses. From reducing costs to increasing efficiency and document security, the benefits of taking your contracts and important documents digital with EchoSign are endless.

Here are several other ways companies can save resources by digitizing workflows:

  • Use mobile technology to get business done: Many, if not all, of the tools business professionals use regularly have a corresponding mobile app. Use of these apps can help ensure you are able to get business done while on-the-go without having to print out lengthy documents, scribble notes or keep calendars on paper. For example, the Adobe Reader mobile app helps you view and edit documents from your smart phone or device. Apps like Dropbox store important documents for you, so you can access them from anywhere, and the Evernote app helps you sync up your key documents on every device you use. Finally, the Adobe EchoSign app allows you to get key documents signed and as a result, business done from anywhere, even when offline.

 

  • Send documents electronically: Does anyone in business use “snail mail” anymore? Sending physical documents is insecure, inefficient and creates a lot of unnecessary waste. These days, everything can be sent electronically, saving your business time and resources. Use Adobe Acrobat to PDF your important documents before sending them over to ensure security and prevent unauthorized editing. Adobe EchoSign allows you to send contracts and close deals electronically with legally binding e-signatures, and keeps documents secure with password protection and other security options. No more scanning, faxing, printing or posting!

 

  • Store documents in digital archives: Printing and filing is old school! When important documents are filed in a paper filing system, not only is it a waste of time and paper, but your business runs the risk of losing those vital records. Electronic filing systems help companies to always know where important records are and have access to those records from everywhere. With Adobe EchoSign, key documents and contracts are stored within your account in an online archive and can be accessed from anywhere. Acrobat.com also allows you to store important PDFs and access them from your mobile device where ever you may be doing business that day. And an Adobe Creative Cloud membership comes with online storage for your creative files, to allow access on any device or computer.

Adobe and their partners offer many products that help companies to go digital with their business processes, and save time, money and resources while doing it. This Earth Day, make a pledge to make your company a little more digital by incorporating some of the above solutions into the way you do business!

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5:03 PM Permalink
April 2, 2014

Accelerating document workflows

Automated tracking, routing, and eSignature capabilities have helped Pepperdine University optimize workflows ranging from grant applications to guest speaker contracts. With Adobe EchoSign and its built-in integration with Adobe Acrobat, the University improves collaboration while it reduces paper and ink consumption. pepperdine-147x83

“My goal is to have Adobe EchoSign used by everyone on campus, and EchoSign is both simple and powerful enough to encourage adoption,” says Jonathan See, chief information officer at Pepperdine University. “Adobe EchoSign is helping us cut costs and improve productivity, which gives faculty and staff more time to work on activities that directly benefit students.”

Read more about Pepperdine University’s success with Adobe EchoSign here.

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2:39 PM Permalink
March 25, 2014

Do More on Your iPad: Adobe EchoSign App Update Now Available

By Mangesh Bhandarkar, Director Product Management, Adobe EchoSign

Today, Adobe EchoSign released the latest version of its app, making it easier to send, track and sign documents from anywhere on your iOS device. With this update, Adobe EchoSign for iOS continues to transform the way you work with the following enhanced features:

Create dynamic documents with calculated fields

With this release, EchoSign supports real-time calculations for users signing on iPads. You can create “dynamic contracts” by building in fields that automatically calculate values based on a formula or rule. Calculations can include mathematical functions and/or conditional logic. For example, if you are sitting face-to-face with a customer, your customer can choose the type of product, the quantity of product dynamically and, depending on the choices made by the customer, the total order price is dynamically calculated – all this even if you are offline.

Replace or delegate a document to a different signer

Once a document is sent for signature, a sender can easily replace a signer using this latest version of the EchoSign app. This may be needed when the original signer cannot sign the document for some reason, e.g. being on vacation.

Similarly, a signer who receives a document for signature can delegate and forward the document to someone else to sign. The ability to replace a signer or delegate to someone else avoids requiring users to resend or resign a document and helps to keep business moving forward.

With your mobile device, you have the ability to #SignAnywhere and with this latest update you can streamline this process even more. The free EchoSign for iOS app update is available at the iTunes App Store.

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